I have been going to this location since they opened. I followed my doctor, Dr Pham, from Kent to…read morethis location. The clinic is very nice and modern. If you need a doctor, Dr. Pham is the best.

I wholeheartedly endorse Lake Sawyer primary care, especially Dr Kachner, who has provided me with…read moreexceptional healthcare, consistently demonstrating a willingness to listen, conduct thorough research, and address all my inquiries Thank you, Dr. Kachner, for your unwavering commitment to my well-being and for your diligent efforts in determining the root cause of my health concerns. Chris S.

I went here years ago. Dr Jangala is the best doctor I've ever had. He helped me through 2 years of…read moremy husband's cancer. When my husband lost the battle, he absolutely SAVED MY LIFE!

Its sad when drug seekers give an honest Dr. a bad rating. The good thing is they are easy to spot…read morewith their 1 star ratings and venomous comments. Dr Jangala has for all the years I have known him to be super reliable, very intelligent, and able to weed out those in need vs those in want. He has always been our first referral point for any of our patients. Wish there were more Suboxone/pain management Docs like him

You would be better staying at home. Terrible service. I went there and was diagnosed with…read morepneumonia. I was given no meaningful prescriptions. I followed up with emails. I ended up going to Factoria and Swedish urgent care which was very much better,

Make sure you have the correct address. If you make a mistake they will label you a no show without…read moreregard to the circumstances. They have become a cattle clinic herding people through with no personal care.​

Has been my Dr for years, he knows NOTHING about me, well except for once being dependant on…read moreopiates since receiving them from Dr. Tomchick in my teens (at this exact office PA)!! Shamed me into stopping mat (ZERO education on this topic btw) as well, so much fo not judging and HELPING his patients. I'd highly recommend to go elsewhere. Ive been given the same questionnaires at every appointment (every 3 months) and that's my whole appt, besides making sure I'm exercising as im a big girl (from meds which he KNOWS) Dr. Swieger has done nothing but make me feel horrible about myself in so many ways Last straw...cut off pysch meds cold turkey. Called for a refill, got denied. I called back and asked if this was safe. He was out of office, got a call back saying "no, that's not safe at all to stop those meds, you need to make an appointment" lmfao, SERIOUSLY?? YEAH, NO!! Found an amazing Dr who said he was wrong, period. I should've gotten pretty sick withdrawing from my pysch meds, but i got very lucky. I will be telling as many people and platforms as I can at this point for the horrible way I was treated by this person. I'm the 4th person in my family to be treated this way and forced to leave for our own health and well-being. Oh wait one more...I asked very nicely if I could have labs done to check a couple things (vitamins and iron level) I was concerned about, he told me no . Asked my new Dr, "absolutely". He needs to step down before someone gets really hurt.

Came here following Dr. Lewing from the Renton location. She is absolutely fantastic. She works at…read morethe Renton location, Covington, and Auburn. Nurse Jackie is awesome too; they both make me feel super comfortable and at ease. Easy place to find, kitty corner from Fred Meyer, near Petco. Large waiting area; they have magazines and a TV to watch while you wait. Friendly receptionists. They are very good about keeping in contact with scheduling changes and whatnot. Will definitley continue to come back here as long as Dr. Lewing is here.

Exellent experience! Knowledgeable and kind. Wonderful physician. He was thorough and saw me on…read moretime. Set up a plan and explained everything clearly

This review is regarding their Urgent Care department, since that's what I went for…read more New to the Covington area. I had a horrible fever, cough, and colourful mucus out of nowhere Friday night, and called them first thing on Saturday morning to see if they accepted my insurance. (Really, you should do this before going to any urgent care, because they all seem to accept different plans.) Once I heard they accepted my insurance I went straight over. I arrived Saturday at 9:00 am. There was only one other person in front of me. Filling out new patient forms/waiting to be seen only took about 20 minutes. The girls at the desk were very kind and pleasant. The assistant that took my vitals was also very pleasant and nice. She let me know about the "My Chart" program, but a lot of places now do this. They have contracts with the site to sign people up, so you can just decline if you don't want it. After vitals, my wait time in the checkup room was about 10 minutes. I was seen by Audra Burdulis, a Nurse Practitioner. She was incredibly warm and pleasant to me right out of the gate. I usually feel like an idiot having to go to any urgent care, because I so rarely get sick that I never know what's wrong with me, and feel like the biggest arse spouting out my complaints. She listened very patiently and empathized with me. She looked at my eyes, in my mouth, ears and throat, and felt along my neck and face. She diagnosed me with a severe upper respiratory infection/pre bronchitis. I had to bring up the humiliating fact that I can't swallow pills, and she wasn't put off or annoyed at all. She prescribed me all liquids and sprays, and explained how to use each one and which ones not to take at the same time. She implored me to call back if I had any change of symptoms or if I had any concerns, and they phoned in my prescriptions to the pharmacy I requested before I even left the office. I have a bit of a road to recovery ahead of me, but my experience with this facility was wonderful.

My physician here is terrible. Acts like I'm the one with too many questions, but yet she's the…read moreone who was late to see me. She is hard to get an appointment with which makes me have to make appointments with Valley's Urgent Care located down the hall. I'm sure all the doctors are crammed full with appointments but this is not the first time I get a cold feeling from this physician. I'll have to start the whole process again trying to find a PCP with whom I feel a sense of care.

I see April Francisco at the weight loss clinic she is awesome! She is kind and caring and listens…read moreto my concerns. I have questions about concerns she address them all and gives advice on yes and no options. The facility is clean and the bathroom as well the staff is kind the parking is an issue and not enough handicap parking. The waiting room is huge I greatly appreciate that the staff is nice and up front as well.

I am submitting a review regarding my hospitalization at Covington Hospital and ongoing concerns…read moreabout pain management and communication during the sickle cell crisis in which I was admitted for. Dr. David Siebert's made very frustrating and neglectful statements about my medication adherence and his refusal to initiate around-the-clock IV opioid management despite my documented history, I would like to document further inconsistencies and communication failures affecting my care. During my first night at Covington, Dr. Michael Joyce informed my father and me that PCA pumps were not used at this facility and suggested that I would have better luck receiving sickle cell pain management at Fred Hutch. This recommendation was confusing and distressing. I reside in Lakewood, and Fred Hutch is located in Seattle. Additionally, Fred Hutch is a specialty cancer and hematology center and not an emergency hospital capable of managing acute vaso-occlusive crises. The suggestion conveyed a lack of viable local care options and contributed to my distress. Over the course of four days in severe sickle cell pain, I was later told that more effective pain management could have been initiated earlier in my stay, which was extremely frustrating to learn given the severity of my symptoms. Following comments made by Dr. Siebert regarding my pain management plan, I experienced an intense panic attack triggered by distress and perceived lack of appropriate care. A Code Grey was called in response to my emotional distress. Shortly afterward, Dr. Siebert returned and asked whether I had ever been on a PCA pump before. This raised several concerns: * We had previously informed care staff that PCA therapy has historically been the primary method used to control my severe vaso-occlusive crisis pain. * This information is documented in my medical record. * The question suggested that my documented care history may not have been reviewed. * It also appeared to contradict the earlier statement that PCA therapy was not available at this facility. These inconsistencies in communication, lack of continuity, and apparent failure to review documented treatment history have contributed to unmanaged pain, heightened anxiety, and significant emotional distress during an already vulnerable medical crisis. I am requesting review of: * continuity and coordination of communication between providers * review and utilization of documented pain management protocols * clarification of PCA availability and alternative pain control strategies * patient-centered communication practices during high-distress situations * care escalation protocols for patients with severe sickle cell pain My goal is to ensure that care is coordinated, evidence-based, and communicated clearly so that future patients do not experience similar distress during crisis treatment.