I think this is number one company in north Virginia I…read morechanged my house AC Two units they did amazing job Wonderful people high quality service very knowledgeable and very respectful to the customer to keep them satisfied Iam glad to did business with them. Thanks

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

I contacted Roto Rooter because I had a downspout that was causing water to overflow onto my porch…read moreand drive areas rather than just down the pipe. I knew Roto Rooter had a camera service (from previous experiences, also their work was good tho expensive) and really wanted that to tell what was going on vs just blasting the issue with water. When the technician arrived, I told him about the issue and he said that he would blast it with water and then someone would come out with the camera to check the job. I guess I was tired because this was the opposite order of what I wanted. He quoted me a price of eighteen fifty. I was surprised it was this cheap, until he clarified that was $1850. I balked at the price and he throws in a coupon ($100 on their website) and says if he's fast enough he may be able to cut off another $100 (he wasn't). At this point, I assume I'm paying for the camera pretty much but that's what I wanted so I went with it. Service as described with 2 notable things. First off, he asked if he could use my water. This is a general peeve of mine because never is there a discount for using my utilities, it's just something service based companies do. Secondly, after he blasted he dug up my lawn and found a long since buried pop out drain. This is where the water was supposed to exit from and after clearing it you could see it was weakly doing so. However, I am informed the popout drain is broken and needs replaced. Camera guy will do the follow up. So camera guy shows up later in the day (different technician) and runs the camera. Apparently the blasting did not do the job and there are roots in the pipe in the concrete section. In addition, the part of the pipe in my yard section (by the popout) is collapsed. So he banters back and forth some numbers for pipe replacement (including concrete digging) and lining. I'm hearing values like $3k, $4k and he says it can be up to $10k. Lining supposed to last around 15 years and new pipe 25. Sort of shook at this point, I tell him I need to think about it and discuss with SO. He says that's fine and to let him know and if we answer within a week he can reduce the job the cost of the water blasting (again). He also admits they could blast again but this might not work and ultimately may damage the pipes further (e.g. such that they can't be lined). Ultimately, we decide to go with no concrete digging but yard digging. He writes us up a contract and it comes to over $8k. I contact him and ask since much higher than the lower numbers I heard cited and he says the numbers he was quoting were individual things and it's a sum cost. He says he will reduce some but if he goes further he'd need to clear with his manager. He also says the lining cost is mostly materials (not from them) so can't be reduced very much. I suppose I should have pressed him but I felt very much like I was dealing with a used car salesman and just wanted this work done. I definitely had sunken cost falliacy at this point because there was a big hole in my yard as well as pressure due to not wanting to get charged again for the water, which I will say feels like a bit of a scam (i.e. if I walked away here, they basically got almost 2 grand for me for accomplishing nothing). They got it down about another $1k. The digging and lining job itself was pretty smooth. They asked if they could use my electricity (argh) but after seeing no super easy plug they used their own generator(!). One of the guys was smoking but didn't leave any butts around. As advertised by the camera guy, the lawn did not look good afterward. He said he would send them back to come seed as contract stated but as far as we can tell they never did. But they did admit to not being landscapers. After all this was done, I realized that I had gotten a quote from a plumber long ago to check out and blast this pipe for estimate of ~$450. I have no idea if they had a camera (afaik Roto Rooter is the only company who advertises one) and what they would have done if not. So at the end of the day, I do feel like I got a good job done but paid dearly for it. All that drama aside, I will say the communication with the company itself was pretty good. There was some pushing for their app and a regular maintainance service but not heavily even by the camera "salesman". TLDR; if you like high quality work but paying for it (e.g. medium to high income bracket) as well as negotiating with people and having the feeling of paying for a companies equiptment this is probably the company for you. If you have a small job, almost certainly there are better companies, maybe even for big jobs. I am still ultimately unsure I made the right call so I am giving 3*.

Started off great. plumber was on time, professional. That's where the positives end. lI have no…read morepressure in the kitchen sink. Along with a slight leak under the sink. I contacted the company back left messages and never heard anything back. When the plumber got here he asked to do a courtesy inspection of our plumbing. Found no issues. I had a shower head I wanted replaced and the tub spicket was loose he quoted an outrageous price, then lowered the price after talking to his supervisor but didn't do the spicket and only changed the shower head. Charged the same price and didn't apply the military discount. Until this time I have had great success with yelp service requests. Never again with roto-rooter.

They saved me at the nick of time! My outdoor drain had clogged and the basement flooded because of…read moreit. We were literally 1 hour from another storm and these guys swooped in, unclogged it, and gave me such a great price. SAME DAY! These guys are my new go-to.

Came home Saturday night from a two week vacation to discover significant water damage from an…read moreunidentified source. Brahim, the owner, took my call late Saturday and came out early Sunday morning. He quickly found the problem and fixed it. That quick work made it possible to move on to remediation quickly, and allow us to turn our water back on.

Drain clean-out for a clogged kitchen sink. I'm very happy with the results…read more Scheduled via Yelp messages, got a free consultation visit within a few hours, expected pricing was communicated upfront and on the phone, and honored. Price for a drain clean-out was 1/3 of what I was quoted by a national company. Other companies wouldn't give me a price estimate for a very simple job or had visit fees.

I was quoted an astronomical price by another plumber to install a P-trap to address a foul sewer…read moreodor from my laundry room drain. I found Matt on Yelp for a second opinion and sent him photos of the setup. He was able to assess the issue without an unnecessary site visit and suggested a much simpler, more practical solution. How refreshing! His approach cut the cost by about two-thirds! I really appreciated his honesty, transparency, and professionalism--and ended up having him take care of a few other repairs as well. Highly recommend Philios and will definitely use him again for future plumbing work.

I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

Isaiah, Ron and Kevin did an outstanding job replacing my furnace and air-conditioning system with…read morea 97% efficient new unit and a great warranty. First of all, Erick showed up a while back and gave me an estimate with no pressure whatsoever to get the work done I told him I was getting several estimates and he said fine. He provided me with a cash discount and even filled out the Washington gas rebate form for me and I just had to double check it sign it and he sent it in. On top of that the work was unbelievably good. They showed up on time. They showed me where they were going to work. They covered my floors to make sure there was no dirt or dust and spent the whole day doing an expert job. They are professionals and when I talked to them, they spoke about how much they liked working for their company. They said the owner is a stand-up guy and that is what I heard from another person named Tyrone Johnson who actually recommended this company. I couldn't be more pleased, and I am looking forward to the future to dealing with them and THEIR warranty!

We had a multiple leaks on a water main leak and Ian did a great job fixing the 3 components. He…read morewas knowledgeable and was professional in taking some more time to get the exact right part even though he was supplied a slightly different part. He was communicative and the prices were competitive with other major reputable companies in the area. I would highly recommend the secret plumber!

We had an excellent experience with Two Irish Plumbers. Ian and Steve helped us with a leaking…read moreshower drain from a second-floor bathroom that was coming through the ceiling into our living room. From start to finish, they were extremely responsive and communicative--getting back to our initial inquiry right away and keeping us updated throughout the project. They were able to come out quickly, get the job done ASAP, and their pricing was very reasonable. On top of the quality work, both Ian and Steve seem like genuinely nice, affable guys--the type of people you're glad to have working in your home. Highly recommended!

Marv is amazing!! Friendly and great attention to detail. Will continue to request him for any jobs…read moreneeded.

Our hot water was leaking. DB Plumbing was quick to dispatch Zac and X to fix the problem. Both…read morewere personable and professional. They didn't try to up sale us and provided great recommendations to get the most out of the product. Will definitely be calling on Zac for future plumbing needs.

Michael spent 13 hours at my home tackling a hot water heater installation that threw every…read morepossible nightmare scenario at him (including sizing issues, drywall cutting, redoing plumbing lines, and an unexpected HVAC leak). Through 13 straight hours of obstacles, he maintained the most positive attitude I've ever seen in another human being.He went completely above and beyond: he bought me two bottles of wine to apologize for the inconvenience, hand-scrubbed my dirty balcony, and even replaced my dog door to leave everything spotless.Michael is an honest, elite professional who takes extreme pride in his work. TMC Plumbing has earned a customer for life, and I cannot recommend them highly enough!

TMC will provide excellent service. Very professional and has reasonable pricing. Thank you Micheal!read more

Jo is a very thorough and dedicated person. I got a bathroom shower faucet and kitchen faucet and…read moreinsinkerator installed. He is responsive and provides great service. He did a great job and gives 3 month warranty. Will hire Jo again.

Thank you fellow Yelpers for helping me find Elite Plumbing! Jovanne is great! He did two jobs for…read moreme today. (Washing machine valves and a sink drain.) His price was very fair. His work is excellent. I've had three different plumbers in the last two years and I wasn't happy with any of them. With Elite, I finally have a great plumber I can call.

I have a Sewer Line Repair and Water Line Replacement Service Contract with HomeServe. After my…read morewater line was replaced under that contract in July 2019, there was some major settling in the yard, almost to the point where I thought there would be a sinkhole under the sidewalk. I called HomeServe (who also were great and responsive) who sent out Kramer & Sons to check the area, scope the sewer line to see if that was the issue, and to check to see if a water line leak was the cause. Holly at Kramer and Sons called me back and got things scheduled. She was efficient, knowledgeable, personable and funny! The good kind of funny. :-) She let me know what would happen and when. My scheduled window was 7:30-8:30am. Hurrah for small windows! At 7:28am I got an email letting me know that someone from Kramer & Sons was on their way. There was a live tracker that estimated their arrival time of 7:52am. The tracker seemed a bit off, looking like they were stuck in Springfield (there was bad traffic there), but they made it here by 8:02am. Juan and Reggie showed up and got right to work. After coordinating with HomeServe, they ran a video camera through the sewer line and found that it was not straight -- it had shifted up in one section by 1-2", causing a backup in the line. Additionally they found that the water line replacement backfill had not been done properly and was causing the depressions in my yard and sidewalk. Juan did a great job of walking me through all the issues and they are reporting their findings back to HomeServe. I was thrilled with the work they did and how they did it. Since this work was done under a service contract, I'm not sure how much it would have cost me out of pocket. But their communication and workmanship gave me a lot of trust in Kramer and Sons to the point where I'd call them again for an out-of-pocket job.

I'm very disappointed that I paid $1025.00 to replace my water regulator for low water pressure,…read morewhen it wasn't needed; due to the old water regulator reading the correct psi.