Overpriced. I was able to get a better system installed for almost half the price. They also…read moredramatically overestimated the level of hardness of the water

We requested the service via Costco. We were visited by Brian Hull (sales) and he went through some…read moreof the features of their (RO) water purification system and also tested the water from our tap, and refrigerator. We compared it against the distilled water that we had and the results were appalling. Installation was scheduled and their technician Adam Marjason completed the installation in less than 2 hrs. He is organized, knowledgeable and communicated the instructions of the RO systems to us. He answered all our questions post installation and practically went through the dos and the don'ts of the system. I will update this review in an event of any issues (if any) and how it was handled. But until then, overall we have good experience right from the start.

Came out within an hour of me reaching out. Jim was great. He was thorough and talked through…read moremultiple options for how to fix my hose big. Also was able to install a new tub spout for me. Pricing was reasonable. I hope to not need a plumber again anytime soon, but would absolutely call them again.

Jim from Veteran Plumbing Services came out to cap a gas line for us. He was punctual and…read moreprofessional. The price was comparable to other estimates we got. We're very happy with his work! One thing I would say to be aware of is that there is a $49 dispatch fee. The company was nice enough to credit that for us when we had the work done two days later, but I got the impression that wasn't normal procedure. Just something to know!

Installed water softener and carbon filter. Can tell the difference immediately in the house. Had…read moreissues with the product and they came out and fully fixed the issue and were quick at responding

My water filter was leaking and needed the piston and seal replaced. Chuck found the correct part…read morefor a system that was installed nearly 10 years ago by another vendor. We scheduled a convenient time to do the work and Chuck got the job done quickly. He tested the filter to make sure everything was in order and charged a very reasonable fee (less than the original vendor charged for similar work 2 years ago!). Chuck has a lot of experience in water systems and I highly recommend Nova Water. I will certainly use them again in the future whenever needed.

Service water softeners. Tim was wonderful. He was friendly, helpful and instructive. He had a…read moregreat attitude and serviced both my systems. One of the systems was in an underground storage location and he was kind enough to put salt in the softener as it had run out. I recommend this company highly and would ask for Tim. He was outstanding

Great people to work with. Would recommend to anyone looking to get work done without any hastle!read more

Ryan did a fantastic job for the plumbing issues I was experiencing. I had a leak coming from my…read morekitchen faucet. I was given multiple recommendations and opted to replace my faucet and install a RO system. The installation was quick and seamless. He was able to address any issues and/or concerns we've had from beginning to end. The customer service is very prompt and informative. James is polite, knowledgeable, and treats customers with respect. I highly recommend Pioneer Plumbers and will use their services again if needed.

Very positive experience. They snaked out a basement drain pipe (under floor), send camera through,…read morebroke through a clog we had impeding washer runoff, and gave us an estimate should subterranean pipe need replacing (later). Good timeliness, communication, follow-up. Ryan and James pleasant to work with. Ryan did minimal impact and good clean up.

Rich was awesome! I told him what our problem was over the phone. He was very helpful and took the…read moretime to explain the issue and how he will fix it. Worked with us on the pricing. Got it done same day.

From the owner: Bonded, licensed, and insured master plumber. Can offer free estimates over text/phone…read more No pushy sales Can work with any budget

We have used this company before and they are great! Chris and Buck came out to my house first…read morething in the morning and were very professional and honest. I always recommend this company! They are very honest and I did not feel as though they were taking advantage of our situation.

Our pump went out on a Thursday night and they were able to get 9 AM the next morning and had it…read morerepaired in an hour It was very expensive, but I think it was expected and I appreciate the customer service. The guys were very nice

Donny is great to work with. He's very honest & he's very knowledgeable about his products.read more

I contacted D & D for a quote and to talk about my water issues here in Huntingtown. Donnie was…read morevery prompted and informative. A very good price for the system and was installed within a week, he and his son did an outstanding job and I would recommend D & D to others. Rick H

Very knowledgeable professional company…read more Delivery and install was as promised. I highly recommend this company.

I had been fairly happy with them in the last couple years, but today I had a service call because…read moreit had been over a year since I had my system serviced. The rep showed up, looked at my neutralizer tank, tested my water for pH, which took all of five minutes, then determined no service was needed. COST FOR 5 MINUTES: $160. I will not use this company again.

I contacted Roto Rooter because I had a downspout that was causing water to overflow onto my porch…read moreand drive areas rather than just down the pipe. I knew Roto Rooter had a camera service (from previous experiences, also their work was good tho expensive) and really wanted that to tell what was going on vs just blasting the issue with water. When the technician arrived, I told him about the issue and he said that he would blast it with water and then someone would come out with the camera to check the job. I guess I was tired because this was the opposite order of what I wanted. He quoted me a price of eighteen fifty. I was surprised it was this cheap, until he clarified that was $1850. I balked at the price and he throws in a coupon ($100 on their website) and says if he's fast enough he may be able to cut off another $100 (he wasn't). At this point, I assume I'm paying for the camera pretty much but that's what I wanted so I went with it. Service as described with 2 notable things. First off, he asked if he could use my water. This is a general peeve of mine because never is there a discount for using my utilities, it's just something service based companies do. Secondly, after he blasted he dug up my lawn and found a long since buried pop out drain. This is where the water was supposed to exit from and after clearing it you could see it was weakly doing so. However, I am informed the popout drain is broken and needs replaced. Camera guy will do the follow up. So camera guy shows up later in the day (different technician) and runs the camera. Apparently the blasting did not do the job and there are roots in the pipe in the concrete section. In addition, the part of the pipe in my yard section (by the popout) is collapsed. So he banters back and forth some numbers for pipe replacement (including concrete digging) and lining. I'm hearing values like $3k, $4k and he says it can be up to $10k. Lining supposed to last around 15 years and new pipe 25. Sort of shook at this point, I tell him I need to think about it and discuss with SO. He says that's fine and to let him know and if we answer within a week he can reduce the job the cost of the water blasting (again). He also admits they could blast again but this might not work and ultimately may damage the pipes further (e.g. such that they can't be lined). Ultimately, we decide to go with no concrete digging but yard digging. He writes us up a contract and it comes to over $8k. I contact him and ask since much higher than the lower numbers I heard cited and he says the numbers he was quoting were individual things and it's a sum cost. He says he will reduce some but if he goes further he'd need to clear with his manager. He also says the lining cost is mostly materials (not from them) so can't be reduced very much. I suppose I should have pressed him but I felt very much like I was dealing with a used car salesman and just wanted this work done. I definitely had sunken cost falliacy at this point because there was a big hole in my yard as well as pressure due to not wanting to get charged again for the water, which I will say feels like a bit of a scam (i.e. if I walked away here, they basically got almost 2 grand for me for accomplishing nothing). They got it down about another $1k. The digging and lining job itself was pretty smooth. They asked if they could use my electricity (argh) but after seeing no super easy plug they used their own generator(!). One of the guys was smoking but didn't leave any butts around. As advertised by the camera guy, the lawn did not look good afterward. He said he would send them back to come seed as contract stated but as far as we can tell they never did. But they did admit to not being landscapers. After all this was done, I realized that I had gotten a quote from a plumber long ago to check out and blast this pipe for estimate of ~$450. I have no idea if they had a camera (afaik Roto Rooter is the only company who advertises one) and what they would have done if not. So at the end of the day, I do feel like I got a good job done but paid dearly for it. All that drama aside, I will say the communication with the company itself was pretty good. There was some pushing for their app and a regular maintainance service but not heavily even by the camera "salesman". TLDR; if you like high quality work but paying for it (e.g. medium to high income bracket) as well as negotiating with people and having the feeling of paying for a companies equiptment this is probably the company for you. If you have a small job, almost certainly there are better companies, maybe even for big jobs. I am still ultimately unsure I made the right call so I am giving 3*.

If I could give them 0 stars I would. Yelp makes me give them 1…read more Terrible experience. They are liars and are excessively overcharging for items they know insurance will not pay for. Our insurance adjuster told us that we are not the only people he has seen them overcharge. Do not use them They will tell you that insurance will cover everything and that they will work with insurance. They just did the work and submitted to insurance without authorization. We are getting charged $1k for ppe for worker to drill 8 small holes and a 3inchx3inxh square and vacuum the dust. Also, I was 7-10 feet away the whole time. They neither warned me of hazards or offered me PPE. Please do yourself a favor and stay away.