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    Recommended Reviews - TMC Plumbing

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    1 year ago

    TMC will provide excellent service. Very professional and has reasonable pricing. Thank you Micheal!

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    2 years ago

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    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    (145 reviews)

    I contacted Roto Rooter because I had a downspout that was causing water to overflow onto my porch…read moreand drive areas rather than just down the pipe. I knew Roto Rooter had a camera service (from previous experiences, also their work was good tho expensive) and really wanted that to tell what was going on vs just blasting the issue with water. When the technician arrived, I told him about the issue and he said that he would blast it with water and then someone would come out with the camera to check the job. I guess I was tired because this was the opposite order of what I wanted. He quoted me a price of eighteen fifty. I was surprised it was this cheap, until he clarified that was $1850. I balked at the price and he throws in a coupon ($100 on their website) and says if he's fast enough he may be able to cut off another $100 (he wasn't). At this point, I assume I'm paying for the camera pretty much but that's what I wanted so I went with it. Service as described with 2 notable things. First off, he asked if he could use my water. This is a general peeve of mine because never is there a discount for using my utilities, it's just something service based companies do. Secondly, after he blasted he dug up my lawn and found a long since buried pop out drain. This is where the water was supposed to exit from and after clearing it you could see it was weakly doing so. However, I am informed the popout drain is broken and needs replaced. Camera guy will do the follow up. So camera guy shows up later in the day (different technician) and runs the camera. Apparently the blasting did not do the job and there are roots in the pipe in the concrete section. In addition, the part of the pipe in my yard section (by the popout) is collapsed. So he banters back and forth some numbers for pipe replacement (including concrete digging) and lining. I'm hearing values like $3k, $4k and he says it can be up to $10k. Lining supposed to last around 15 years and new pipe 25. Sort of shook at this point, I tell him I need to think about it and discuss with SO. He says that's fine and to let him know and if we answer within a week he can reduce the job the cost of the water blasting (again). He also admits they could blast again but this might not work and ultimately may damage the pipes further (e.g. such that they can't be lined). Ultimately, we decide to go with no concrete digging but yard digging. He writes us up a contract and it comes to over $8k. I contact him and ask since much higher than the lower numbers I heard cited and he says the numbers he was quoting were individual things and it's a sum cost. He says he will reduce some but if he goes further he'd need to clear with his manager. He also says the lining cost is mostly materials (not from them) so can't be reduced very much. I suppose I should have pressed him but I felt very much like I was dealing with a used car salesman and just wanted this work done. I definitely had sunken cost falliacy at this point because there was a big hole in my yard as well as pressure due to not wanting to get charged again for the water, which I will say feels like a bit of a scam (i.e. if I walked away here, they basically got almost 2 grand for me for accomplishing nothing). They got it down about another $1k. The digging and lining job itself was pretty smooth. They asked if they could use my electricity (argh) but after seeing no super easy plug they used their own generator(!). One of the guys was smoking but didn't leave any butts around. As advertised by the camera guy, the lawn did not look good afterward. He said he would send them back to come seed as contract stated but as far as we can tell they never did. But they did admit to not being landscapers. After all this was done, I realized that I had gotten a quote from a plumber long ago to check out and blast this pipe for estimate of ~$450. I have no idea if they had a camera (afaik Roto Rooter is the only company who advertises one) and what they would have done if not. So at the end of the day, I do feel like I got a good job done but paid dearly for it. All that drama aside, I will say the communication with the company itself was pretty good. There was some pushing for their app and a regular maintainance service but not heavily even by the camera "salesman". TLDR; if you like high quality work but paying for it (e.g. medium to high income bracket) as well as negotiating with people and having the feeling of paying for a companies equiptment this is probably the company for you. If you have a small job, almost certainly there are better companies, maybe even for big jobs. I am still ultimately unsure I made the right call so I am giving 3*.

    If I could give them 0 stars I would. Yelp makes me give them 1…read more Terrible experience. They are liars and are excessively overcharging for items they know insurance will not pay for. Our insurance adjuster told us that we are not the only people he has seen them overcharge. Do not use them They will tell you that insurance will cover everything and that they will work with insurance. They just did the work and submitted to insurance without authorization. We are getting charged $1k for ppe for worker to drill 8 small holes and a 3inchx3inxh square and vacuum the dust. Also, I was 7-10 feet away the whole time. They neither warned me of hazards or offered me PPE. Please do yourself a favor and stay away.

    TMC Plumbing - plumbing - Updated May 2026

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