Getting in touch with MJW was not hard and they're very straight forward: just text the number and…read morethey will do their best to respond and get you scheduled as quickly as possible. Window time frames were 2 hours, well within the reasonable range for service calls these days. Mike first came to help install a water treatment system under our sink, did the work well and efficiently. We also had an issue with our garbage disposal that he initially repaired. When it started leaking a week later, they were prompt to remedy the issue. Highly recommended.

This is a very belated review but Mike helped us with a plumbing problem about 6 years ago and he…read morewas great. Excellent communication and very reliable. He really cares about his clients. We will definitely use his services again.

Very pleased with Plumb Professionals. Gary was prompt, upfront and honest. Their initial visit…read moreand consult was free of charge, with no pressure. I followed up for a full service. Would highly recommend.

Giving two because they don't charge for coming over and are quick to respond on Yelp. Taking out 3…read morestars because I just noticed that they wanted to charge me for a never existing leak. Had they only quoted me for the requested service which was replacing the valve, I'd say their price is reasonable and in line with others but squeezing a non-necessary repair is not acceptable.

I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

I had a ejector pump that shorted out during a storm and backed up my entire houses plumbing…read more Reddick sent out a technician super quick who was able to come out same day, check it out, diagnose the issue and come back the next day and fix it. Total downtime was maybe 24 hours since I called. Super fair price and the tech was very friendly, answered all my questions, and stayed later just to complete the job and get my system back up. 10/10 would recommend.

I have worked with veteran plumbing services for over a year and they have been prompt, respectful…read moreand decently priced. Recently, I had hired them for fixing and providing a quote for replacing our water heater. Shout-out to Willie who was very respectful and honest about my options and also taught me a few things about how to diagnose things myself. I highly recommend their services to anyone. Thank you!

We have used this company for years, starting with the owner early on and now working with his…read moreassociates. they are KNOWLEDGEABLE and HONEST. we most recently worked with Willie who was out to our home twice in a few days. he explained everything thoroughly, gave honest opinions, showed me his process step by step (even sent me a video of what he had found), and was polite the entire time. I definitely appreciated that he did NOT try to upsell me on anything. I also give him credit for being so careful not to get anything in my house dirty and for cleaning up everything afterwards even though it was well past his lunch break time! Experiences like this are why we continue to recommend this company to neighbors. Thank you!

Excellent work done replacing one of my shower faucets and installing a new shut off valve…read more Couldn't be happier with the quality of the work. I would highly recommend!

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

In addition to his excellent services, Mr. Sa really goes the extra mile! While he was working at…read moremy elderly father's rental property, he heard Dad fall on some stairs. Mr. Sa made sure Dad got swiftly to urgent care and even went back to the property to finish up the job--including helping clean up the mess from the accident! Thank you, Mr. Sa!!

It's been about six years since I last used Mr. Sa's plumbing services, and I'm happy to say the…read moreservice is still outstanding! We moved to a new home in Vienna last year, and recently our kitchen sink became badly clogged. I called Mr. Sa, and he was able to come out the very next day. He quickly diagnosed the problem and took care of it without any issues. Six years later, his prices are still very reasonable, and the quality of his service is just as excellent as I remembered. He's responsive, reliable, knowledgeable, and gets the job done right. It's great to know that after all these years, I still have a plumber I can count on. I highly recommend Mr. Sa to anyone looking for a dependable and reasonably priced plumber in Vienna or the Northern Virginia area.

He's not kidding about calling anytime you're in a jam! He provided excellent and immediate…read moreservice; I will call again for any future plumbing needs.

I called Champion Plumbing & Drains on a Sunday for an emergency visit for an actively leaking…read morewater heater at a tenant occupied rental property. At the initial visit, the technician/owner diagnosed the tank as rusted and leaking from the bottom and said it needed to be replaced. Champion quoted me $3,250 for the replacement and scheduled it for Tuesday. At the emergency visit, the gas to the heater was shut off, but the water supply to the leaking tank was not isolated. The heater kept dripping and wetting the carpet outside the closet. I called the owner, Gus, because I was trying to understand why the water had not also been shut off and how my tenants were supposed to safely use the plumbing while waiting for the replacement. My tone during that call was information collecting, not accusatory. I was trying to understand what had been done, why the tank was still leaking, and how to minimize additional damage. Gus became defensive and told me, "I never told you I turned the water off." I was not blaming him. I was asking a pretty basic question about an active leak. It was Labor Day weekend and during that call it sounded like he was at some type of social event and did not really want to be bothered. I understand it was a holiday weekend, but I had paid $200 for an emergency visit and was dealing with an active leak at a rental property less than 24 hr after the visit. At the end of the call he abruptly hung up, and right before it disconnected I heard him say, "fucking people." The replacement was still scheduled for Tuesday. He knew I had three tenants in the property and that they effectively could not use the water at all because running water was making the leak worse. Tuesday came and the scheduled arrival time passed with no one showing up and no communication. I reached out asking for an ETA. Only then was I told they were fully booked and had to "pass on the opportunity." No rescheduled time was offered. When I later followed up with Gus through Yelp asking why they no showed and why he could not even give me another appointment time, his response was, "that's on you my man I don't deal with rude people." I completely disagree with that characterization. My tone had been focused on gathering information about the leak and how to manage it safely, not accusing him or his company of anything. If he decided after our phone call that he did not want the job, that is fine, but the professional thing to do would have been to tell me before the scheduled appointment. Instead, they just did not show up and I had to reach out after the appointment time had already passed. To their credit, they did refund the $200 emergency service fee. I had to find another company to do the replacement. Unfortunately they could not do it until Friday, so my three tenants were left without usable water for several more days. That company also only charged about $2,600 for the replacement compared with Champion's $3,250 quote. After all of this I went back and read the negative reviews more closely and wish I had done that first. There are multiple reviews describing similar experiences with the owner becoming defensive or offended when customers ask questions or raise concerns. After my own experience, those reviews made a lot more sense. They did correctly diagnose the failed water heater and they refunded the emergency fee, but the way everything was handled after that was unacceptable. Scheduling an urgent replacement, not showing up, not giving any advance notice, knowing three tenants were without water, then telling me "that's on you my man I don't deal with rude people" because I asked questions about an active leak is not how I would expect a professional company to operate. I would not use them again.

Zivko is my go to with all things plumbing. Responds fast, explains the process, and only repairs…read morewhat is neccesary. Have worked with him both in my own home and a rental and only use someone else if he is not available. Pricing is appropiate as well.

Our clogged pipe caused a small flooding on Saturday night and the service arrived as early as…read more7:30am on Sunday, and everything was fixed really fast. Super happy about how the problem got resolved.

We recently had an HVAC issue and called Marine Services since we have used them before for…read moreplumbing issues. Charles arrived right away and assessed our situation. He took his time to explain what he saw as well as options for us to consider. He was professional, helpful, and timely with responding to our questions. We didn't hesitate and hired Marine Plumbing to fix the issue. Charles was actually at our home working on his anniversary and even stayed late to finish. A big thanks to him...and his wife! Thanks again, Marine Services!

Do you need a new water heater? This is the company to get if you don't want to wait!…read more Luckily my hot water heater finally decided to die in the middle of the summer. However, cold showers get old after the first one. Anyways, I assumed it was repairable due to clogged valves or needed replacement as it was over 10 years old and maybe much older. I called this company up because of the reviews and anything veteran owned is usually legit. Nassim was my technician and he can right in the middle of the service window scheduled. He immediately found the issue and gave me two options - repair or replace. I decided to replace because I know the water supply in this community tends to have a lot of minerals buildup. I'm glad I did. Upon removing the old hot water heater, a ton of deposits was found. I may have been missing out on full powered showers for years. Not anymore! Highly recommended. No BS. No upsell. Time to shower and be clean again!

Incredibly disappointed…read more We made an appointment on Monday to get a toilet installed that Friday ahead of having guests stay with us that weekend. We received an email late Thursday saying they needed to cancel and couldn't reschedule until the following week. They offered no explanation and because the notice was so late we couldn't find an alternative option. They also didn't pick up the phone when we called after receiving the email. Terrible customer service.

I used Ben's Plumbing to replace the lead running from my house to the public line as part of DC's…read morelead pipe replacement program. Ben's team responded promptly to my inquiry and Ben came by my house within a day or two to inspect the property and walk me through the process. They completed the job in a few hours, returned the front yard to its original condition after inspection and the job was complete. Overall, the crew did a thorough and professional job.