Jennifer and her partner were great in working around my schedule and squeezing me in before…read moreneeding to leave town with my car (after it was broken into and wires/ignition switch were all exposed). They were so kind and easy to work with!

I recently had my brakes repaired using A Step Above, a very good experience overall. We went…read morethrough the wear patterns of the brakes, potential issues and possible solutions. Scheduling was relatively easy and job was completed with zero concerns. A Step Above is competitive in their pricing, add in the sincere approach, I'm not sure why anyone would go elsewhere.

Mauricio and the crew did me right on my brake job. They replaced my pads & rotors, and flushed my…read morebrake system at a really nice price on my 2002 Buick LeSabre, which needed some professional attention when I couldn't break the caliper bolts loose. Thank you all for your outstanding work. Highly recommended shop!

I've been coming here now for a bit now and this place by far the most honest mechanics I've…read moreencountered. They are very honest about what is or is not needed (spoiler: something your other mechanic told you might not be necessary yet or needed at all). Example: my other place told me that I needed to get rotors replaced (over $1000). This place told me that (1) I could wait until my next oil change in 6000 miles, (2) that they have a machine to resurface rotors instead of replacing them entirely, (3) that it would only cost me about one-third what the other place quoted. They are highly knowledgeable and they are also really good at finding deals. I referred a friend here who needed a part replacing and they called up different car yards to find the part to save her money (of course you can always get the more expensive versions of things too if you want). My friend just really appreciated that they were trying to help her save money. So yeah five out of five. I drive an hour out of my way just to come to these guys here.

Great service and great pricing. Trey worked in the dark and made sure the work got done when he…read moresaid it would be done. Very impressed.

He was super communicative, knowledgeable, and FAST! He literally came late at night and was done…read morewithin an hour! He will def be my new go to guy! And super convenient!!

My car battery died on a Saturday morning. Leon came out in the rain to give me a tow. But in order…read moreto try to save me the tow fee, he jumped my battery and brought a second guy along to drive my car back to his garage. My car was ready on Monday afternoon. Here's the breakdown of the bill: H6-AGM Battery $300 Jump start service $60 Battery replacement $110 Total bill: $470.00

Leroy was so nice when I talked to him. He gave me a price for looking at my car. He came and towed…read moremy Equinox to his shop. Three days later he called, told me what he did and price. He was fair and honest, he didn't pull the markup trick that most mechanics do on women. Will go to him again and will recommend him highly!

Jerry's is the best! I know this from decades of experience going there following decades of…read moregetting headaches and ripped off working with other shops. Crappy shops are a thing of the past for me, but I still hear the horror stories from those whom I've not yet rescued by pointing them to Jerry's. QUALITY. I've never had to return a car to Jerry's because they got it wrong. They understand the problem and work through the options with you before they start the repair; then the result comes out perfect every time! This is what you would expect from any shop that wants your business, but that is definitely not the case. Many other mechanics hide how confounded they are with your car's issue, or they perform a repair that fails or has to be redone soon after. I've never had that hassle with Jerry's. Never. PRICE. Jerry's prices do not raise your suspicions. And, they will help you with 'get by' repairs if that is all you need at the time. HUMANITARIANS. More than a great price for a repair you can trust, the folks at Jerry's care about you. Todd and Charlie (maybe others in the staff) are veterans with good educations and superb mechanic skills who are running a family-owned shop that intends to keep customers coming back for generations.

I've had the same problem with my car 3 separate times in the last year. When it happened last…read moreweek, I brought my car to Charlie at Jerry's Garage. He had recently done excellent work on a different issue. He took time and care in diagnosing the problem. I highly recommend the team at Jerry's Garage!

I recently had my car repaired and i couldn't be happier with my entire experience. I had some…read moredamage done to my car previously and i could clearly see where the insurance body shop had not done it correctly. As soon as Frank looked at my vehicle, he said what the other body shop did not do correctly. I knew he knew what he was doing AND he had expectations like mine. The entire process was super easy and I would tell you to never go anywhere else. Thank you to the entire 360 Auto Group staff! Job well done!

Amazing customer service from start to finish, I cant express enough how easy they made this…read moreprocess for me. I was in an accident and they really made the process so stressfree for me dealing with insurance. My car looks brand new!

Husband and wife team who are honest, hard working, and talented people. I've been taking my…read morevehicles to them for 15 years. I have 100% confidence and respect for them.

If there's anything better than an honest mechanic, it's a gifted superstar! That's the only way to…read moredescribe Bryan. I'm a computer guy, whose mechanical knowledge consists of knowing what I don't know. I've frequently gone here thinking I would be looking at a big bill only to find it a small fraction of what I expected. However, if he says I need it, I know it's going to be done right and at the best price available! A great mechanic is a treasure, and you won't find a better shop than Eastside. They'v been great with my '66 Mustang, my various Ford vans, my various Chrysler(s) and my wife's Hyundai(s). If you haven't figured out that I really recommend these guys... well I'll have ask for my money back on my creative writing classes.

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

IMO, Frank is the worst "Shady Tree Mechanic" I've dealt with in Austin in 17 years of living here…read more Coming up on two decades, I've owned an average of 3 to 5 "steeds" in my "stable" and need reliable service and repairs on cars from vintage, current models, and everything in between. That all said, I don't often write reviews, but when I do, they're likely a 1 or 5 star review. This is... unfortunately a 1 star. I'd give him a zero if possible. For some context, I'm an IT professional with more than 25 years of experience, as well as a "car guy" since I was was 5 years old, and have wrenched on my own vehicles before I even had a learners' permit. I called Frank on Wednesday March 5. He said he personally would be coming to my home on the following Tuesday morning, which would be March 8th at 10am. I told him exactly what I needed, we sent several texts back and forth and we agreed on labor per hour. As I was providing my own parts, he said there would be no warranties and I agreed on that as well. After I mentioned I'd been here since 2008, he asked for, and I sent him personal opinions about various in-person mechanics in Austin. I sent him a long list of great (and one not so great) mechanics. I then submitted to take time off work to be at home to help out and/or learn about installing a completely new brake system on the following Tuesday. I could _probably_ do this project myself, but I would rather have someone who was certified and had a good reputation to make sure it was successful--and that I wouldn't kill myself due to a brake failure. On the scheduled date of arrival on Tuesday at 8:43AM, Frank text me that his guy "Josue" (instead of Frank) will be arriving an hour late. Fine by me. Shit comes up every once in awhile, no big deal. On Tuesday at 10:21, he sent me a text along with a picture that said "Josue's" truck had broken down (in my opinion, not a good sign of a "good mechanic" having a breakdown) and "bunch of oil", but he would (AGAIN) personally come to help me out ASAP after finishing a job in Georgetown. My spidey scenes started tingling a bit and I suspected Frank or "Josue" might be lying. Mechanics do regularly have a bad reputations, which I don't think is always deserved, but in this case--it most definitely was. As previously mentioned, I am a Senior IT professional. I inspected the meta-data of the photo Frank sent me and found that it had been taken the previous Friday, and not when he was arriving, which was Tuesday. At that point, I KNEW for certain either "Josue" was lying (by proxy) or Frank was jerking me around. I sent him a text with that the photo wasn't taken today. I received no immediate reply. I waited a beat, then called Frank and explained how I knew that story about their truck breaking down was a lie. Frank said "Josue" was not replying to texts, but he would (AGAIN) personally come to help me fix my car as soon as he finished a job in Georgetown. At 1:00 PM, Frank said he was on his way from Georgetown. That's normally a 45 minute drive, even in bad traffic. After waiting over two 2 hours for his arrival, I was fairly concerned that something may have happened, and was not quite pleased in the lack of communication. Again, I had taken the day off to make time for him to arrive early in the morning.I called Frank to find out what was going on. When he picked up, I said "I don't know if you've lied to me once or twice at this point, but I am not interested in your services going forward." Frank said he had just arrived and was, "right outside my house." I asked why it had taken more than 2 hours to arrive instead of reasonable 45 minutes, and Frank replied "Traffic was crazy." I checked Google Maps. Traffic was NOT crazy. At that point, I knew he (or "Josue") had lied to me at least three times at that point, and I politely informed Frank of the facts. I said he had broken my trust and to leave and go away. He insisted that he was right outside my house and could get the job done. He even described the color of my house to convince me. I said "No Frank, you don't understand, you, or your employee have now lied to me more than several times. Please leave. Your services are no longer wanted." He replied, "Okay.", and hung up. I would suggest you look for anyone else other than Frank. He (and/or his associate "Josue") are liars and fundamentally responsible for the "good guy mechanics" having a bad reputation out of the gate, which is quite a shame. My opinion is to avoid doing business with Frank. As a "car guy", I've been swindled before, but you can likely find far better than this business. Please look elsewhere! If this ass has the balls to reply to this review, he'll definitely deny, deny, deny. Look at my review history. I don't tell tall tails. Thanks, Wayne

I've used them twice. First time was good. 2nd time took a week longer than I was quoted which…read morewouldn't have been terrible if they'd have communicated with me. I had to call them every day to find out what was going on. Good mechanic. Terrible front office.

6 months in shop back and forward not fixing my truck never swap the engine stolen parts need…read morepay $2000 i take my truck engine p. For shop not good people

I am beyond grateful for this place. Having my transmission worked on was stressful, especially…read moresince my family is very knowledgeable about vehicles and we knew this job was more than we could take on ourselves. Trust doesn't come easily when it comes to mechanic shops, and as someone in a wheelchair, that hesitation is even stronger. From the very beginning, they treated me with nothing but honesty, dignity, and respect. I was never made to feel different or taken advantage of -- only cared for. The quality of their work speaks for itself, and they went above and beyond simply because they take pride in doing things the right way. Their diligence, integrity, and high standards truly set them apart. I will absolutely be returning and recommending them to anyone who needs transmission work. I cannot thank them enough.

They did an excellent job on the rear diff for my AMG Mercedes. Reasonable price and good…read morediagnostic of the problem.