The staff is absolutely wonderful, and the hotel is charming, but a bit too run down…read more
One of our biggest complaints are the smokers and vapers hanging out in the parking lot. They stand right at the bottom of the ramp and stairs so you cannot avoid them. It stinks, makes you gag, and just looks tacky. If staff, then go out back. If guests, go do it in your car. If others, get rid of them. There is a sign that says no vaping or smoking near the entry, but you still have to get through the crap to get to the entry.
Our other main complaint is the air conditioning. The first room had lousy air conditioning. Add to that the huge, sharp, crack in the window (running from top to bottom), a couple other problems, and we were not comfortable. They moved us to another room on another floor, and the a/c wasn't much better. At full blast, the fan didn't circulate well, and you could only feel the cold if you put your hand on the worn metal of the a/c unit. There was a thermometer in the room, and it never went below 75F. We ended up having to buy a portable fan to blow on me while sleeping. Moving around in the room made us too hot, so we rarely spent any time there. My husband, who gardens in 100F weather, even had a cold damp facecloth on his head to keep from sweating.
Decorations in the hall and room were broken.
The brown towels had bleach stains on them.
The microwave was antiquated, and we unplugged it.
The little fridge froze our water (although, I guess that could be a plus).
If they were to put some love and money into this place it could really shine.
We prefer supporting small businesses over major hotel chains, and we like the charm of classic decor, but between the over-heated rooms and smokey entry, we would not recommend this to many of our friends. Truly a shame because, for our needs, the location was terrific and, as previously mentioned, the staff was very nice. SO much potential.