I truly cannot say enough wonderful things about Banner Rehabilitation Hospital Phoenix. My…read morehusband, Jed, came here after suffering a severe stroke that left him unable to move his right side and dependent on a Hoyer lift. We are leaving with him WALKING ON HIS OWN -- so well that he doesn't even need a cane -- and regaining so much of his ability to care for himself. He will still require a wheelchair for when he is fatigued but he is walking!! The progress he has made here has been absolutely incredible.
Jaz, his Occupational Therapist, and Nicole, his Physical Therapist, were our absolute ALL-STAR TEAM. They are both phenomenal therapists, but what made them truly special was how much they genuinely cared about Jed and about us as people.
Jaz helped Jed regain his independence and relearn how to care for himself. She made his therapy personal and meaningful, challenged him, encouraged him and celebrated every victory right alongside us. She took the time to really know Jed and me, brought so much warmth and hope to our days, and made us feel like we were more than just another patient and family. She became such a special part of this journey, and we will forever be grateful for everything she gave to Jed's recovery.
Nicole was equally incredible. She pushed Jed, believed in him and helped take him from needing a Hoyer lift to walking independently without even a cane! She knew exactly when he needed encouragement and when he needed that extra push. Like Jaz, Nicole truly got to know us as people. She laughed with us, celebrated with us and became personally invested in seeing Jed succeed.
Jaz and Nicole weren't simply therapists to us. They became part of our story. They were the all-star team we needed during one of the most difficult times of our lives, and we will forever be grateful to BOTH of them for helping Jed regain so much of his independence and his life.
Kaylin, his Speech Therapist, was wonderful as well and helped tremendously with Jed's memory and cognitive recovery. Her patience, encouragement and work with him will continue to benefit him as he moves into outpatient therapy.
Dr. Statt and Dr. Tim were also amazing. Dr. Tim always took the time to answer our many questions, listen to our concerns and make sure we felt heard and understood. We never felt rushed or dismissed, and that reassurance meant so much while navigating something as overwhelming as a severe stroke.
The nurses, aides, housekeeping staff and everyone else we encountered were compassionate, kind and wonderful. They didn't just take care of Jed -- they took care of me too. They treated me with love and respect and allowed me to stay beside my husband every single night. I will never forget that kindness. And yes, even the food was good!
We arrived scared and uncertain about what our future would look like. We are leaving with Jed walking independently and getting closer and closer to regaining his independence. His recovery isn't over, and we still have a journey ahead of us with outpatient rehabilitation, but this incredible team gave him the foundation, strength and confidence to take that next step.
Banner Rehabilitation Hospital Phoenix didn't just rehabilitate my husband -- they helped him regain his mobility, confidence, hope and so much of the independence we feared he might have lost.
To Jaz, Nicole and this entire team: you will forever be part of Jed's recovery story and our family's story. We will never forget what you did for us.
We could not recommend Banner Rehabilitation Hospital Phoenix more highly. If someone you love needs inpatient rehabilitation, this is the kind of team you hope and pray will be there to care for them.