This was my first time here based upon a recommendation from a co-worker. The two local mechanic…read moreshops I previously used went out of business due to both deciding to retire so I needed somewhere new to go. I called and asked about getting my vehicle in to have two new tires put on. I already had the tires but just needed them mounted and balanced. The gentleman I spoke to told me to bring it right in and they could have it done by the end of the day. I asked if there was anyway possible way to have it done by 11:30 AM due to needing the vehicle for work purposes and he stated they should be able to accommodate me. Not only did they have it done by the time I requested, it was done by approx. 10:30 AM. Considering I called and then dropped it at 9 AM and they had it done an hour before the time I requested, I'd say this is fantastic customer service from start to finish. The gentleman I dealt with was friendly and courteous as well. Great experience and I think I may have found my new local shop to take my vehicles to.

So I only personally dealt with them directly when calling to verify the deductible for my…read morestep-sons insurance claim about a week ago. Didn't get through the first call but called back a few minutes later and got an answer. The gentleman who answered was super friendly and knew the vehicle owners name and information as soon as I said it without looking anything up. Too me that is a level of personal service I am not really accustomed to these days. As for his truck they had it less time than expected. They completed the repairs under budget. Also, when the truck was finished you wouldn't have even known it was in a accident. I was also made aware as the step son is 18 they kept him apprised if the goings on regular through the whole repair as well! Overall super impressed and I highly recommend.

Best body shop in Niles, OH I recomend you to go there if you wreck your car.read more

Called and called only answered 1 time, only to say call back. Called another 4 times. Was…read morerecommended to you by a friend. Guess you don't our cash. Or the insurance money nice way to loose 5g.

My son had a minor crash wherein he slid in the rain and whacked a curb with his front tire. I had…read moreit towed to the local shop who also provided the towing service. After looking at the damage and determining what needed fixed, they quoted me a price that was much higher then I expected. I decided to get a few different quotes and Sicilian's was recommended to me by a co-worker/friend. I met with Steve (the owner) and I told him what I was quoted based upon the damage sustained. Rather than take my word for it ( the damage), he went to the shop where I had it towed and personally looked at the damage. Within about an hour, I received a quote from Steve that came in more than half the cost of what I was quoted by the tow company. I had the car towed up to his shop and he had the work done in about 4-days. When he called to say it was done, he told me that the actual cost was exactly what he quoted me down to the penny. Very pleased with my first experience and will continue to take my vehicles there especially since the two other mechanic shops I use to go to both retired and closed up shop.

The repair work was timely and well done- I was very impressed. I did have a minor issue with…read morewhat I felt was excessive dust left in my vehicle's interior, after a quick email to the owner/management staff, we had a plan in place to make it right. 10/10 recommend.

From the owner: Free repair estimates! Give us a call today. read more

Great work, reasonable price and timeframe of getting your car back. I recommend them to anyoneread more

Outstanding quality, reasonable prices, efficient work. I'm completely satisfied. There is nothing…read morenot to like.

Great Body shop.Car always looks new when finished with the repair. Very Professional…read more Patricia Coney

I can't praise this company enough. my husband and I had a mishap (that's what I call it) as we…read moreeach pulled out of our driveway causing damage to both cars. cox was recommended to us. They scheduled us at times convenient for us, their estimate was excellent, they finished in the time they promised, the vehicles were not only repaired to look like new but they cleaned and polished them inside and out!! That has never happened before! They go above and beyond to satisfy customers. I've driven by their shop thousands of times here in Struthers. They are small but don't let that stop you, they do superior work! I hope I never need them again but I recommend them to everyone. They are the best!!

I had a great experience with coxes custom auto. Michael Was polite, fun and knowledgeable. The…read morework was finished on time, but look great and the cost was very reasonable. I'd recommend this company to friends and family. No I don't have any more.

Jeff was awesome! He inspected a vehicle for me and sent many pictures. Great information that…read morehelped me purchase a used car. Thanks!

I only spoke to him by text but Jeff was very professional and helpful. I'm sure I will use him in…read morethe future.