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    Mud Pie

    5.0 (1 review)

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    7 years ago

    Helpful 52
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    Love this 41
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    Innovo Spa Services

    Innovo Spa Services

    (2 reviews)

    Cannot count on them to stay on schedule. When they came to drain and clean the hot tub the tub…read morewas left in terrible condition. I drained and cleaned the tub myself because water condition was so bad, there was debris in the bottom and the shell was a chalky white mess. This was two days after they supposedly drained and cleaned it. I cleaned it and refilled the tub and everything is great. Also, someone must have cleaned something at our hose bib and left a mess of the same white chalky substance on the concrete and on the siding of the house. After I sent pictures of the hot tub they were going to reschedule another complete cleaning, but I have not been contacted since. If you want to actually utilize your hot tub, I would do the maintenance yourself or find another source.

    EMPLOYEE AND CUSTOMER BEWARE. This is NOT a BBB accredited business, which says a lot, or a…read morecomplaint would also be made there. The Michigan Department of Labor is aware so that's a start. For starters, Every ounce of this business is funded through his employees from the gas, to the maintenance on his vehicles, to the chemicals that he uses for his company, with the "promise" to pay it back- only on his accord of course. You have to repeatedly ask and when he finally gets around to it, he's nothing but passive aggressive. In addition, he won't put anything in writing as far as pay structure or even has an employee handbook so when it comes down to it, he can change his mind at any time on IF and how much he pays you back. Not to mention, he will make his employees drive 2-3 hours and only pay them a measly $25 a job with no time paid for driving or even gas reimbursement if they drive their vehicles since it's "not necessary." Since his employees pay to run his business and can barely afford to live on the wage his vehicles do not even get the bare minimum to be driveable such as getting new tires on a van that are so bald, its unsafe. WE LIVE IN MI, that should be a top priority but since he doesn't do any work himself in these vehicles, it doesn't concern him. You may be thinking "well why take the job if you know this ahead of time?" HE DOESN'T DISCLOSE IT UNTIL AFTER YOU'RE HIRED. Secondly, when everyone is saying the same thing, they can't all be wrong. He cycles through a new staff every couple months cause he can't keep employees because he treats them like gum on the bottom of his shoe but if you look at his Social Media presence, you'll see the opposite. I challenge you to look at every platform he has with his employees even as early as a month ago NONE of them work for him any longer. The minute someone addresses a concern, rather than looking inward at how he can change things, he immediately terminates. He runs this business as if its a multi-billion dollar corporation and can treat people like garbage cause they're expandable. Multiple people have stated that once they quit working for him, if he still owes them money from funding his business- he will just ghost. I strongly believe he doesn't have two nickels to rub together so he has to exploit the people who do the work. Lastly, If you're wanting to know how any of this is relevant to use him as a company, ask yourself, does it matter how someone treats people? If not, then proceed forward but how well can a bunch of disgruntled employees work on your hot tub? Do you TRULY think you're getting the services you pay for when the people working on them have a vengeance towards the owner? For the price you pay, you'd be better off doing it yourself cause there is nothing wholesome or small business about this guy. Don't let the smiling face fool you, Cody says he is a man of faith but certainly his morals prove otherwise. I've never left a bad review in my life but this isn't just for me, this is for every person he's betrayed and mislead. Everything that's done in the dark will eventually come to light and I hope he learns and does better.

    J Lube Services

    J Lube Services

    (4 reviews)

    I have been going to the Traverse City 14th Street location for over 20 years but will not be…read morereturning. On 03/11/25 I stopped in for an oil change and was given a receipt that included a "Service Check List". The list included Air Filter . . . . OK, but no one looked at my air filter. Light Check . . . . OK, but no one checked my lights. Wiper Blades . . . . OK, but no one examined my wipers, had they, they would have found that one did in fact need to be replaced. Tire Pressure . . . . OK, only the passenger side tires were checks and within six hours of being at this facility my tire pressure warning lights came on. I returned the following day to have these items corrected, Dakota kept interrupting me, giving excuses for each item that I was concerned with, stating that they didn't have to check the air filter every time a customer came in, nor did they have to check the lights unless a customer asked for that service, and it was the cold weather that caused my tire pressure warning lights to come on. About this time another employee, Triston, started to F-bomb me. I had not raised my voice or used foul language in speaking with these employees, all I was asking for was to have my tire pressure corrected, the air filter inspected, and my engine looked because of the odor of something possibly overheating since my oil change the day before. If you have a check list but are not going to check these items, you certainly should not mark them as OK.

    Pulled in and got in line behind the first bay and then some lady pulled into the next bay beside…read moreme. When my bay opened up I was told I needed to switch spots because she was there first. Not getting my business ever!

    Mud Pie - flowers - Updated May 2026

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