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    Muberr

    1.0 (2 reviews)
    Closed 8:00 am - 9:00 pm

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    Ask the Community - Muberr

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    A Smooth Move - Quality service is our number one goal. We protect your space to leave no trace of us behind!

    A Smooth Move

    (6 reviews)

    Ryan quoted me 565 for 22 tots and 2 couches and a mattress from my storage unit 2 miles from my…read morenew place. They charged me another 550 after I already paid them. They charged me $200 to wrap my tv. If I didnt pay them they were going to take it to small claims. I could have went and did it, but I didnt want to deal with him so I paid it. and they charged me for 3 wardrobe boxes where they simple threw everything in. so 1250 actually was what I paid them they had everything loaded in 20 minutes. I see all these great reviews but that Is on the multiple sites that have 1 in freedom, I in Appleton and one in Neenah I DO NOT give reviews but they schooled me on this I would not recommend d

    My husband and I were severely disappointed with this company, especially given that we saw many…read moregreat reviews here. First, they did arrive early which was fine, however only 2 people showed up when we were told 3 would be there. Ryan (owner) even said during the day that they planned on 3 but he didn't think it was necessary and only brought 2--they ended up being at our house for 7ish hours which threw off our whole day when we were planning for 3 people and for the day to be a lot shorter. We toured the house, they laid down the boxes on our floors, etc. Everything was good. We very clearly stated what was priority for them to load on the truck since we knew not everything was going to fit on the U-Haul we had rented--we just wanted them to get all the heavy things we would not easily be able to lift ourselves later on without their help. We stated these items numerous times then and later on throughout the day when we saw these items were still untouched. They confirmed they would get those items on the truck at some point. Later they stated that they "had" to disassemble my desk, which I stated to them I didn't care about. It was old and honestly I didn't care if it fell apart because I wanted to trash it anyway. They disassembled it, and when I asked, they said there would be no charge. Great, I thought! I had to leave about half-way through the day to leave for the long drive to our new home so that my child could nap in the car. Before I left, I clearly asked Ryan if there would be any additional fees, and he clearly stated no, they would just charge what was quoted. Great, I thought again! Because they had, at that point, already disassembled the desk, used a lot of supplies, and even assisted us with the car trailer. All great stuff. They kept cruising along as I left. When I caught up with my husband later, I found out the unfortunate news that when he did see the truck full, they had still not touched any of the heavy stuff. They left behind nearly every single heavy item we had asked them to pack up. My husband didn't notice or think to keep an eye on them because he was busy with other things around the house and we had already asked them numerous times to take care of them. It was quite frustrating because that meant we had to figure it out ourselves later on. Then came the invoice a few days later. We noticed that we were indeed charged an extra $150 fee for "added items" of which included extra supplies, desk disassembly, and assistance with the car trailer--all of which Ryan assured me was not going to be charged. This was incredibly disappointing. I emailed them to ask why, especially because Ryan very clearly told me ahead of time that they would not charge me this AFTER they had already done these things, and I was given quite a poor response. Ryan flat out asked me for a 5-star review early that morning, and, I'm sorry Ryan, if you had provided a better email response at least attempting to resolve the $150 fee, perhaps you would have gotten something better. If you have gotten this far, then I highly suggest you look elsewhere for your moving needs, otherwise you will be stuck with a company that will find ways to charge you extra fees, only cares about their reviews, and at the end of the day doesn't really care about what you actually need out of your move. Please find someone else that can better suit your needs and truly cares about you.

    U-Pack Moving

    U-Pack Moving

    (2 reviews)

    I don't even want to give them one star some people I worked with went well. WI was great and super…read morehelpful in getting things to finally move. The customer service texted me with updates. So if you are moving from WI it will be better. I moved from Knox to WI and it was a complete hot mess. When I first called to inquire about getting a pod I asked what is the average work around time for your things to arrive. I booked it out 2 months in advance. The guy was 3-5 days max. Huge FYI they do not work on weekends so it's always business days. So if they say they will pick it up on Friday but don't they will get it on Monday perhaps. So I was like okay will reserve one. Moving day comes and you get an email and it says your pod is going to be delivered today...did the pod come? Absolutely not! So now I'm a day behind on my move already. Call them to pick it up the next day. Oh no problem we can do that. Did I get my pod picked up? Absolutely not! So I don't understand how you can book something two months in advance and they don't have a pod to deliver to you. Now it's picked up by Monday so 3 days of my stuff has already been packed up and sitting at apartment waiting to be picked up. Not sure the actual day they actually finally got it from apartment since had to be at work for my new job in new city. Check the tracking and it says still in Knoxville. Start my new job and still everyday I check my stuff is sitting in Knox. So after 7 business day because on paper it said it could take up to this long which is not what the guy on phone said when he made the sale. Finally someone calls me and tells me what's going on with the shipment sorry for the delay blah de blah. Then 3 days later when the lady said she was going to give me $50 per day back for every day I don't have it magically the pod starts to move quick. I haven't seen the money back in my account for 3 days of delay. It finally comes today and the pod looks worse in condition when I got it. All my stuff looks like it was in a tornado. My tv is broken now and I have scratch marks all over my furniture and dents in my things. This was the worst experience I have ever had and this was a pricer option and it was not at any point stress free. I doubt I will see a dime back for anything. Utterly destroyed my pod experience. Not what I had in mind at all.

    Can't say enough about this company. I had a choice of renting a UHaul truck for $2700 to move…read moreacross the country or to load a UPACK trailer over several days and have them deliver it for the same price. UPACK was absolutely the right choice. No hassle of driving a huge truck in bad weather. No paying for gas.

    Muberr - movers - Updated May 2026

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