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Mu James MD

3.5 (8 reviews)

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12 years ago

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9 years ago

Great family doctor!! Smart, caring and well read. I have been going to Dr. Mu for years and have referred many friends to him.

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Dignity Health Medical Group - North State

Dignity Health Medical Group - North State

2.1
(14 reviews)
0.7 mi

I switched over to DHDG many years ago when my Dr sold their practice and moved over. In the…read morebeginning, things were a little disorganized and they could be slow to respond. But the last few years have been amazing. They have that place running like a tight ship now. People are always super pleasant to talk to. My appointments always run on time. I'm very happy there as a patient and feel lucky to have them. I've always loved my Dr and now I'm happy with the practice, too.

Wanted to see if anything has changed, and it hasn't--Dignity Health is everywhere in my area, but…read moreare not accepting new patients (I've lived here for 3 years) and if they do, good luck getting them on the phone or being seen in the same month. Once again, I'm wondering if they understand the idea behind being a health care provider. Clearly they do not, and have prioritized turning this into a for-profit commodity that completely lacks the customer service part. Here's the latest I've gotten from Grand Rounds, my employer-provided assistance with health care and insurance matters: Good Afternoon, I wanted to give you an update, I have called Dignity providers at several locations near you, no one is taking new patients and they have a waitlist, they are not sure when they can start calling people on it. I did ask if they were in network with Cigna and was told the are in network. I tried to verify a couple of providers on the Cigna website and the website is down for maintenance. I am still trying to find you a primary care provider I apologize for the delay and trying to find someone. Warm Regards,

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Son Dong, DO
Son Dong, DO
Renu Magu, MD
Renu Magu, MD
Norman Arai, MD

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Norman Arai, MD

Mu James MD - familydr - Updated June 2026

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