We have been using Excel for transport within Vancouver and to/from Whistler for about a decade…read more We've used it for our individual family and a group as large as 24 in a private minibus. The booking process is easy, the manager Howie is responsive and easy to work with. The drivers are always on time and courteous. On our most recent trip, there was a terrible accident on highway 99 which delayed us 7 hrs! We had multiple families traveling on together in a large van, half children under the age of 8. The kids were going stir crazy and so were the parents. The person that was not frazzled at all was our driver Johan. He was with us the whole way, taking us to dinner in Squamish, driving us around town looking for a place to entertain the kids and wait for the roads to reopen. We ended up having to hang out at a Walmart for several hours. By the time we got to Whistler was about midnight, on a 5p planned arrival. Johan never stopped being courteous, kind, and friendly. I can't imagine how tired and frustrating the ordeal must have been for him, yet he never let it showed and it made the journey so much more pleasant despite the circumstances. We've never had a bad experience with Excel.

Excel provided exceptional service--they were punctual. The vehicle was clean and comfortable, they…read moreprovided everyone with bottled water. Andy our driver was very professional, friendly, and incredibly helpful. I highly recommend Excel and will definitely use them again in the future.

I'm surprised how many negative reviews Quick Shuttle received on yelp. My first experience with…read moreQuick Shuttle was the most pleasant and smooth experience with a coach bus crossing the border to the states i've ever had. My friend and I used them in December to go from Vancouver to Seattle. The meeting place was across waterfront center in Vancouver but the bus didn't show up at 8:40am when the bus was scheduled to come. Instead the driver himself came over and escorted us to the bus where he parked it half a block away. He came over exactly at 8:40am as scheduled. As for the bus itself, the bus had things you'd typically see on coach busses. USB ports and wall outlets for charging things and reading lights. The seats were very comfortable with ample leg room. They were comfy as they were leather seats. You can easily recline the seats for sleeping. Nobody was behind my seat so I reclined a bit as I took a nap on the smooth bus ride. At least, smooth as you can get on a bus on the road which was a little bumpy at times. I like how the seats were not assigned and you don't have to pay extra just to sit near the front (im looking at you flixbus!) Our driver was great. I want to give a shout out to Samuel L., who was our driver for our trip. Super nice and approachable driver. He laid out the bus rules in a friendly manner and helped out as much as he could regarding the US declaration forms. On the morning the bus trip to Seattle was scheduled, I received a text message from Samuel thanking me for choosing quick shuttle and he introduced himself. He also said to bring a jacket in case the AC is too cold. We were given a tracking link to track the bus. After the bus left, we received another text message thanking us for coming and being great passengers. Samuel left his phone number and invited us to give him any feedback or any questions we may have via text. He's pretty talented as he spoke multiple languages, with english, french, spanish, and a european language i can't quite pinpoint. He was cracking a couple jokes here and there which made some of the passengers chuckle. They were mostly dad jokes lol. He even asked random people that with suitcases on the street near the bus if they were going to board to go seattle as a joke i think, haha. Samuel went above and beyond by providing US declaration forms in many different languages like Chinese and Vietnamese and was easily approachable if we needed any questions (sometimes the drivers only provide english forms) He was pretty efficient in getting the suitcases unloaded and reloaded at the border. He warned us multiple times that the US border is very strict on claiming foods and asked each passenger if they brought any food. He reminded passengers a couple times that the bus is a quiet bus and to only talk at the back part of the bus which i appreciate. Getting on the bus was smooth. You didn't need to present anything. The only thing needed to get on the bus was to verbally confirm your name and last four digits of your phone number. Samuel did a role call for all the passengers. When one passenger was almost late for the bus, he didn't just leave. He personally called the passenger to come aboard to see where he was. I wanted to tip him some cash for being a great driver but he did not accept it and said that my presence as being a pleasant passengers was enough. (He's so darn genuine!) If some passengers didn't bring a pen to fill out a declaration form, he provided a couple of pens for us to borrow. He even offered cookies and candy as a token of his appreciation for choosing quick shuttle. The bus arrived on time and made it to our destination on time, and I felt safe the entire time because our driver didn't speed and drove like a normal, sane person. I highly recommend quick shuttle at least for the trip from vancouver to seattle. If you get samuel as your driver, you're in great hands! If you don't believe me, look at the dozens of positive google reviews on quick shuttle mentioning Samuel lol. 5 huge stars out of 5 for Quick shuttle. I'd give it 6 stars if i could! Edit: I went on quick shuttle again a few days later and it was a much more standard bus ride (no free treats, text messages, or very friendly driver) but I still had a good experience on the trip to Seattle.

This was the perfect option to get my mother from SeaTac Airport to Vancouver. Picked her up right…read morewhere she got her luggage and dropped her off five minutes from us. We were able to jump back on very conveniently from cruise port and head back to Seattle. Bus was clean and driver was extremely friendly. Most bad reviews tended to deal will commute time. Your on a bus that needs to make stops and stop at border....Its going to take more time than a car. This was a lifesaver.

I booked my airport ride to a downtown hotel few days ago, with one stop on the way. The driver…read more(Rick) was on time, professional and friendly. I enjoyed the ride. The vehicle was clean and comfortable. The owner was extremely responsive which was important to me, as my booking was last minute. The driver was wearing mask the whole time and there was a plexiglass between driver and passenger. Will use them again in the future. I will recommend them to anyone looking for car service.

Amazing service from Vancouver to Whistler. Our driver John was so friendly and prompt. He showed…read moreus multiple cool spots along the drive and gave us some amazing recommendations for both Whistler and Vancouver 10/10 recommend!

Best looking trucks in the city! Can't wait to book another party with friends.read more

I have been using Phat Cat Limousines services for YEARS and have always been happy with their…read morestaff, vehicles and service. They have a new driver called Henry that ROCKS!

We used them for our wedding and all my dealing with this company were outstanding…read more This just isn't a limo company, they are a chauffeured transportation service and have a huge fleet of vehicles to match your needs. What I liked best about them other than their top of the line customer service was their pricing model. I loved that I could simply book one way trips to and from the venue for the wedding party and I didn't have to book a minimum time block of two hours or more like some other companies. The drivers were friendly, helpful and willing to indulge us with our somewhat silly requests. I would recommend them to anyone and everyone I know.

I could not be any happier with the service we received from Griffin Transportation this past…read moreweekend. They were hired as our drivers for our wedding, and I wasn't sure what to expect - but this is easily the smoothest part of the whole wedding process. Not only were the drivers perfectly on time (ie 5 minutes early) but when we ended up being over an hour late leaving, the drivers were both super accommodating and friendly, the cars were very clean and comfortable, and (very smartly well stocked with water). I feel bad for the driver of the boys vehicle, KB who had to put up with a bit of drunken groomsmen shenanigans including harmonicas, but he tolerated it like a champ! I want to give a special shout out to the driver of the girls vehicle - Tomi. He was so courteous and willing to do whatever he could to help make out experience as calm as possible - including pulling up further to make sure I didn't have to walk as far in my wedding dress! He also picked me and my new husband up at the end of our night to drive us back home - and again he was super patient with us and even went out of his way to make sure he was driving us as close to our front door as possible. I have nothing but positive things to say about the whole experience from start to finish. If you need a transportation company that is reliable and provides truly excellent service, Griffin is your way to go!

I hate to do it. But this company is just a dispatch company. The drivers are all independent…read more And they are very bad in dispatching. VIP service and you need to wait in the airport for an hour to your driver. Definitely bad service and not professional. I will use the driver. But never the dispatch And on top of that will not compensate you what's so ever. They could have made it better and chose not too. .

We booked a private transfer from Vancouver to Whistler and couldn't be happier with the…read moreexperience. Our driver was right on time, super professional, and the vehicle was spotless and comfortable. Would definitely recommend to anyone looking for a stress-free way to get to Whistler.

Driver never showed and hung up on us when we called. Tried customer service but they were no help…read moreat all.

Can I give them zero stars? We used them for a shuttle to the cruise ship terminal. On our way out…read morethey arrived half an hour later than the scheduled time. Coming back, they forgot about us. We were supposed to be picked up at 10 am. After multiple phone calls to the company and them lying saying the shuttle was only "five to ten minutes away", they showed up at 11:40 am. We waited one hour and forty minutes! And yes, like the earlier reviewer we also were dropped off on the street instead of in the terminal like the rest of the cruise ship shuttles. By all means, book them if you don't care when they come to pick you up or if they forget you. Otherwise find a company that can actually run a shuttle service.

Excellent service from Luxury Transport for transfers for our family of 6 from Vancouver to…read moreWhistler, and then back a week later. We had to change our pick up time less than 24 hours before and they were very accommodating. Our drivers were prompt, professional and very pleasant. Special shout out to Tyler who also pointed out highlights along the way! HIghly recommend Luxury Transport and will definitely use again.

For just a bit more than the cost of a disembarkation excursion through the cruise line, this…read more2-hour city tour was a perfect option for us to get 4 people with luggage from Canada Place (cruise port) to Vancouver airport and see much of city (with a couple of photo stops) in a private SUV. Dawn was very courteous and helpful when she took my reservation and our driver, Pat, was awesome. He was on time, professional, informative and fun. My family was travelling with my elderly mother and she loved it. Vancouver is a beautiful city and we want to come back for a longer visit based on this excellent tour with Pat and Luxury Transport.