I enjoy taking my dogs there. The staff is professional and always very helpful and attentive. This…read morelast time, I saw a new vet, Dr. Kerry, and she was wonderful! I intend to keep up my affiliation with this veterinary practice.

My pet Danny was diagnosed with dry tear ducts She has to be on medicine the rest of her life go to…read moreget it refilled. Oh, she's got to be seen again. Why does she have to be seen again? Apparently it's all about money they want. They already told me it was for life that I try to get a prescription. They said they had to be seen again. That is wrong apparently they care way more about their pockets than they do their pet. I'm gonna find a different vet. That's bull crap

I highly recommend this place. Caring professional people. My dog was taking temeril p for his…read moreitching which was prescribed by our old vet and they recommended cytopoint and we couldn't be happier. The veterinarians are very knowledgeable and honest. Very affordable.

AWFUL STAFF Tried getting my sick dog into urgent care and…read morewas told an hour later that she was no longer a client due to an outstanding bill of $50. Instead of calling to let me know they would no longer see her, they waited till she needed to be urgently seen to say "yeah that's what happens when you don't pay your bill". It's not the fact that she was let go as a client for an unpaid bill. I understand that bills must be paid. But fair warning that they will not communicate client removal to you until your animal is in need. Every time we've called to make appointments, they are incredibly rude and talk to you like you're stupid. Honestly should've left this dump ages ago. Blessing in disguise.

The staff are super caring and the vet, Dr. Tom, is the most amazing small animal vet! Best vet…read moreclinic in washington state!

Poor service all around. They were a great clinic, but they have gone seriously downhill over the…read morepast few years. The front staff lack even the most basic customer service skills. Getting an appointment is often nearly impossible, especially an urgent one. And you'd better hope your pet doesn't have an ongoing medical condition because they take a week to get back to you about prescriptions/medical questions, OR DON'T GET BACK TO YOU AT ALL.

We have used VCA for our vet care since 2017. They have been very thorough and prompt to take care…read moreof our senior dogs needs. I've enjoyed their follow up phone calls the day after any visits, their mail order pharmacy and keeping her up to date on vaccines and faxing of records to the dog daycare/boarding. Unfortunately, my dog recently started not being her usual self and despite having a normal exam our vet, Dr. Amata listened to our concerns and offered extra testing. We eventually came to the sad diagnosis of cancer that had already spread. She was started on pain medicine to keep her comfortable and Dr. Amata was very thoughtful, kind and patient giving us the news and preparing us for the days ahead. We very much appreciate this vet for taking the time with us to help our pet.

The staff was outstanding! This was my dog's first visit here. The doctor was not in a hurry and…read morespent a lot of time discussing care and health of my dog. Best veterinarian clinic I have ever been to Bruce Thompson,

Receptionist was incredibly rude to me (and my mom separately) on the phone today, which escalated…read moreand they lost my business... which they seem not to care about. In short, the receptionist was rude to my mom, I called and she was also rude to me, was irritated with my questions, she yelled at me, therefore antagonizing me, and when I called her out on her behavior and asked to speak to a supervisor, she hung up on me. I drove to complain in person, the manager had no way to verify what happened and it was clear to me they lack employee oversight. She apologized for "how I feel" instead of the girl's behavior while mostly correcting me for losing my temper when I was antagonized. Now, I am reading SEVERAL similar reviews about their front desk. It is a shame because I believe their vets are good ones. This place has no clue the effect mean-spirited employees have on their clients. I was calling about a puppy - we are happy customers with no reason to be upset. This should have been an easy one for them. Honestly, if I am going to be stressed out, my dog will be too. PASS!

Last Friday our 16 year old border collie had what seems like a heart attack (after many other old…read moredog ailments) and we had to put her down unexpectedly. I called around to a few places and no one could get her in on short notice or as an emergency, we called riverside and from the moment Shay picked up the phone the riverside staff were the best people in the world to us. We brought our dog down and they did a quick exam affirming that we already knew it was her time. They gave us plenty of time and space to say goodbye to our best friend and were so unbelievably compassionate. At such a hard moment it was so nice to be surrounded by people who not only obviously cared about our dog but also cared about us and how we were feeling and doing. They made sure we understood all the steps and answered all the questions we had. We truly cannot thank Riverside staff enough for the love and support that was in the exam room that day. We will definitely bring our pets here from now on. Thank you all for the wonderful work you do.

We are so happy with Valley Vet, they saved our kitty's life!…read more We had taken her elsewhere first when she swallowed a string and the cost was so high at this other vet that we couldn't afford to get her the surgery she needed. We took her home and kept looking. Valley vet was able to get her in (call at 8am sharp for emergencies) and they did the surgery for 1/4 of the price or less than the first place we took her, making it a possibility and a reality to save our baby! We also take our cats here for their normal vet visits and they are wonderful. We are very happy with them!!

I'm writing this review after losing my dog. I understand not every case has a perfect outcome, but…read morethe way this was handled left me heartbroken and feeling like money mattered more than compassion. I brought my 10 year old dog in for an emergency appointment after he suddenly started limping and his leg became severely swollen. I paid around $800 for the visit and x-rays. I was told he had moderate to severe arthritis, extreme inflammation, chronic bronchitis, an enlarged heart, and a fever. What I cannot understand is how a dog with severe swelling, significant pain, and a fever was sent home without antibiotics or bloodwork. Instead, he was sent home with Gabapentin & Rimadyl. Within days his leg worsened, ruptured, and began draining. We had to call back ourselves and ask for antibiotics. Although the male vet we spoke with was extremely kind and compassionate, only then were they prescribed. We were then told bloodwork and opening the leg would cost another $1,100-$1,300, after I had already spent every dollar I had less than a week before. Two days after starting antibiotics, my dog suddenly vomited a massive amount of blood. It was traumatic beyond words. My 6 year old son was home and in tears, so we had to quickly arrange child care. We called the after hours line and were transferred to the on-call vet. The response we got was cold, rude, and completely lacking empathy while we were in crisis. We were immediately told it would be $250 just to be seen, on top of any treatment. My fiancé was crying on the phone, and the way we were spoken to in that moment was shocking and heartless. Within about 30 minutes, my dog collapsed and died in my arms at home. When we arrived at the clinic with his body, before we had even taken him out of the car, we were met with paperwork, cremation pricing, and questions about money. To this clinic, he may have been another patient. To me, he was my first dog, my best friend, and family. He was with me through the best and worst years of my life. I trusted this clinic to help him, and instead I'm left with grief and the feeling that his suffering could have been reduced if more had been done sooner.

I believe this facility is closing. Our experiences there were wonderful. Our last visit was to put…read moredown our Starbuck (Pomeranian). They were VERY caring. We will miss them greatly.

I wanted to share a recent experience my family had at Columbia River Veterinary Specialists. I'm…read moreposting this to inform others in the community, especially pet owners, about what we experienced during an incredibly difficult time. This is not meant to discredit the clinic as a whole, but to be transparent about an interaction that had a significant emotional impact on us and may be important for others to be aware of. Our family recently brought our cat to Columbia River Veterinary Specialists during one of the most painful moments a pet owner can experience--having to say goodbye. I want to be very clear that the majority of the staff we interacted with were kind, patient, and compassionate. The woman at the front desk treated us with warmth and respect, the staff member we spoke with on the phone beforehand was helpful and understanding, and the veterinarian who ultimately assisted with end-of-life care was gentle, loving, and respectful. He took the time to explain everything clearly and treated both our pet and our family with dignity. Those are exactly the kinds of people you want working in a field that involves end-of-life care and emotional vulnerability. Unfortunately, our initial interaction with one staff member significantly overshadowed the experience. When our family first arrived, the individual who took our cat back (not the person who checked us in) made comments that strongly implied judgment about why our pet had not been brought in sooner. These remarks were delivered in a way that felt accusatory and lacked empathy, especially given that our pet was actively dying and we were already emotionally overwhelmed. Financial limitations are a reality for many families. Being made to feel guilt or shame for not having immediate access to thousands of dollars--at the exact moment we were facing the loss of a beloved pet--was deeply inappropriate and unprofessional. Veterinary professionals are entrusted with not only animal care, but human compassion. This was not the time for assumptions, judgment, or commentary--it was a moment that required empathy, discretion, and support. I'm sharing this because no family should be made to feel judged or shamed while saying goodbye to a pet. I sincerely hope this feedback is taken seriously and addressed internally, because the rest of the staff we encountered demonstrated the level of care and compassion that should be standard in situations like this. Our pet deserved peace and dignity in their final moments--and so did our family.

I have been taking my poodles here for 9 years. The facility is always clean, the staff is friendly…read moreand my dogs always look great. My Koda has "other dog" anxiety. The owners - Jack and Marcia - picked up on it right away and have let him stay in one of the warmers. (He loves it). I can't say enough good things about these loving groomers!

I have been taking my Tiffany to the The Spot since 2003... I just love Marcia and Jack... Mu mom…read morenow brings her dog Parker.. She lives in Seattle... Amazing place and even more amazing people

If I could give Dr. Scanlan 10 stars, I would. But 5/5 will have to do. My cat has a chronic,…read morepainful condition that is difficult to manage, and is very stressful (because when they're in pain, they can't tell us). I had heard about Serenity Vet from friends of the family. Best choice I could have made! Dr. Scanlan is so personable & down to earth, she explains all the options & has the 'latest & greatest' (research studies) information to share. She really listened to my concerns & collaborated with me in creating a treatment plan for him. I also loved that she sent a follow up email with links to all sorts of optional treatments or supplements that might be worth a try. Her visit melted the stress off that I've been carrying around for six months. I'm just so relieved & overflowing with gratitude. . Bonus: it didn't cost anymore than what I'd have paid taking my guy to a clinic. For a cat with anxiety from trauma, that is priceless. If you're on the fence, look no further.

Of the four calls we made to various clinics when our cat was dying, only Serenity Mobile Vet…read moreanswered and arranged for a visit that day. They were compassionate and caring and very professional. They knew the right questions to ask to make the hard decision to say goodbye to our 17-year old cat.

To preface, my 7 year old Basenji, Chewy, is highly skittish and an inherently nervous Nellie. When…read moreI adopted him 4 years ago, he obviously had had bad experiences with grooming services and pet stores, scurrying away from the mere site of a Petco storefront. Similarly, it was very apparent he has had bad experiences with people touching his paws, perhaps from painful trimming or buffing experiences in the past, thus getting him to stay still while getting his mani/pedi is a nigh impossible task. But, the grooming staff at this Petco did a wonderful job in making sure my dog got his nails buffed to satisfaction while keeping a handle on my rowdy pup. I was really surprised at how calm he was after he was handed back to me - now, if the groomers hadn't told me that he was a bit rowdy, I never would have guessed it. It seemed that Chewy and her got along quite well. Which, in my opinion, takes a true pro to accomplish so fast. Kudos. While Chewy was getting his mani/pedi, I wandered the store looking for topical treatments to a little flea problem my poor pup was having. The staff were very helpful in answering questions and finding the best alternatives to the harsh pesticides otherwise known as "flea and tick treatments." They also kept me in the loop about the return policy in case the treatments didn't work. Lovely stuff. My furry friend's nails are trimmed despite his finicky disposition and the staff was quite helpful in aiding in my endeavors to find a natural flea medication (which, sadly, I have not been able to accomplish just yet).

The customer service is fantastic! It was relatively busy and I needed to buy crickets for my…read morelizard. An associate went out of their way to greet me and ask me if I needed anything. They assisted in getting me crickets and helped me find additional supplies for my lizards cage. Check out was quick and everyone I interacted with was very nice. The atmosphere was very inviting. I will definitely be a lifetime customer! Thank you.