Great cabin hotel at Summerhaven. It's quiet and very nice on the inside. I highly recommend this place for a nice weekend. You can walk to restaurants and hiking trails. read more

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Cabin 5 was perfect for our 4 adult overnight stay on Mt Lemmon. The parking behind the hotel is so convenient and the location is perfect in Summerhaven. The cabin is so charming, once we checked in, none of us wanted to leave. The kitchen has everything needed to cook full meals. The shower is inviting and vanity area is roomy. Private commode is a bonus. Comfy bed and soft, warm bedding. So much storage so there's no clutter. My favorite part was sitting on the rocking chair on the front porch with a nice warm cup of coffee watching the sunrise with the soft wind bristling thru the gorgeous aspens. We are already wanting to return asap. A definite keeper in our books! Thank you Mt Lemmon Hotel! read more

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A nice getaway on Mt. Lemmon turned into an unpleasant time due to the ownership of the Mt. Lemmon Hotel. At more than $215 per night with fees, we were expecting a relaxing getaway in a nice setting. The disappointment started when we got a text about 3 hours before check-in that we were being moved to a different cabin than the one we reserved. This was disappointing because the cabins offer different accommodations and some are pet friendly. We arrived just after 3 to check in and found three people inside the cabin cleaning it. I said we were here to check in, and they said they were running behind due to rain and it would be at least 15 more minutes. We go back to the car and try calling the hotel. There's just a recording and not even a voicemail option. Then, we texted the number that informed us of the cabin change and asked for a solution. They told us they could extend our checkout time by an hour. We told them this wasn't acceptable as we needed to leave the next day by 10 a.m anyway. While in the cabin, we also noticed the one we were moved to has bunk beds instead of the couch in the one we booked. We're a childless couple and would much prefer a couch. 25 minutes later, our cabin was ready. We walked up to check in and got another text saying the fridge in our new cabin wasn't working. We had brought perishable food for dinner and breakfast, as the restaurants close by 5 p.m. and don't open until 10:30 a.m. on weekdays. Management offered reimbursement for ice from the general store, but at that point it was pouring rain, the store was closing soon, and a couple of bags of ice wouldn't be enough to keep eggs and meat fresh. We texted back and asked for a call back. One positive is that the representative on the phone, Stephanie, was very apologetic and professional. We were given a full refund and went back home that evening. Based on this experience, I will not stay at this "hotel" again and will not recommend it to friends and family. Having management on site and a working phone number would make a big difference. read more

We have stayed at the hotel twice now and love being here, we're already looking forward to planning another trip. The check in/check out process is easy and smooth and they are quick to respond and help if needed. We love that we get to have a full cabin to ourselves and enjoy a beautiful view from our patio. Those in the cabins next to us have always been very kind. Staying here is a great experience and I cannot recommend it enough! read more

Mt Lemmon Hotel - View from patio - Hotels Near Me - Mount Lemmon, Arizona

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I was told numerous times "we pride ourselves on customer service" This is a lie. There is a bot you can text but no one cares if your blankets are filthy, the cabin is dirty and unsanitary. The cabins are in very poor condition. The banging from loose panels blowing in the wind will keep you up all night. the heat/ac doesn't work, the tv doesn't work. There is trash everywhere. I finally got the owner Amanda on the phone after 3 days of texting a bot. she asked me not to submit a review and lied to me...about things that were verifiably untrue, numerous times, which is weird. The Mt Lemmon Lodge is next door, it's a tiny bit more expensive, but they are very nice people. The lodge is Really nice, the hotel is slumlord nasty. read more

We really enjoyed our stay! The cabin was small but perfect for our stay. It had everything we needed (kitchen, table, a lot of windows, a comfortable bed, a full size bathroom, and a lot of things to cook with). We arrived early and decided to walk around. The cleaning crew told me our cabin would be done in five minutes and to go ahead and text the reservation number. Within 10 minutes of arriving (four hours before check in!) we were set up with our code to the door and in! We really enjoyed the porch in the evening and had a great stay. The value was great and the customer service was top notch. I also loved that we could park and walk everywhere! read more

This place is so quaint and sweet! Loved it here. I saw these cabins the year before and made plans to stay here the following year. Great location, safe, close to food, store, and remote enough to all the trails. We were 15 min away from the Sky center and the ski lift. It was fabulous! Will stay here again. read more

Great little cabin. Weather was beautiful. Quiet. Being there over a couple weeknights was much better than a weekend.

My stay at Mt Lemmon was the absolute worst experience I've had on a getaway in a long time. Once receiving a text our cabin was ready, we walk up onto our porch with a whole set of dirty towels hanging over the balcony. Gross. The dishes were maybe rinsed with water, if that. Still covered in food residue and lipstick. We tried to give them the benefit of the doubt and went on with our day. Time to shower and get ready for bed... the shower is dirty and covered in hair. Like it wasn't even looked at during their last check out cleaning. Start climbing into bed.. greeted with hair and stains. Pull out the couch bed.. greeted with stains and food crumbs. I booked a pet friendly cabin for our pups, which you have to pay an extra pet fee for, which is normal, but if you charge that, then at least make the fenced area free of 2FT weeds, and if you are going to put out water/food bowls (kind gesture) then leave them clean without spider webs and dirt. Clearly, we finally had enough and went to contact the office. Well there's no office or no one at all who manages the site. You have to TEXT the provided number because they cannot accept phone calls. When finally getting someone to call me, which was the owner, we were instructed to walk to another cabin that was vacant and "cleaned" to grab new linens and whatever we needed. Cabin 5, was in worse shape than ours. I informed the owner. At this point just over it and very frustrated. I expressed this to the owner and the next solution was being told I'd be fully refunded if I left that night. At 11:30pm, all the way back to the valley, at 11:30pm. Which full refund - okay, fair. But still missing the point that not just our cabin is filthy but so was the one you directed us to and no one there on site to bring clean ones or help.. We decided to stay and covered up with our hoodies and the cleanest looking towels we could find as blankets. Owner informed us that the cleaners would be there first thing at 10am. So next morning, they don't get there until right before 11am. They did come straight to us, but with only a vacuum, some cleaning spray and a microfiber cloth.. goes straight to the shower with said cleaning spray and microfiber cloth to "clean" the shower. Anyone who cleans their shower knows that the build up requires a good scrub.. this cleaner sprayed twice and used that towel to do a quick wipe. Then confesses the shower only gets scrub-cleaned 1-2 a month and that they didn't have a scrub to clean on site. (I HAVE NEVER STAYED SOMEWHERE WITH SUCH A DIRTY SHOWER FLOOR). Straight up had to turn our sandals into shower shoes in order to shower. This turned into a very long review.. But to conclude, I suggest someone on site at all times, or at least a number you can actually call, and the owners actually driving up to see what their business looks like. Managing their cleaners stricter. Or just drop their prices if you don't care about standards. After the cleaners left, and I explained to the owner that he admitted never cleaning showers and that his hair tends to get everywhere. We were offered a refund for our final night and we did take the offer and unfortunately cut our trip one day short. We have been trying to make a trip to these cabins since they've opened. We were so excited to come. And just turned out extremely disappointed. read more

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We had a really great time staying here. It's been years since either of us had been to the area and it was great to see the growth! Our cabin was clean and well appointed. read more

These cute little cabins are perfect for a couple or a small family with young kids. We stayed in one of the pet friendly cabins with our two dogs and it was clean and had a small enclosed backyard area. If you brings dogs, I would recommend bringing a baby gate to keep them on the porch when you are out there. Having WiFi and cable was a nice accommodation. Shampoo, conditioner and fresh towels were provided. read more

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Very comfortable well appointed cabins in a quaint set up!! The town offers hiking foremost! There are 4 restaurants, an awesome Sky Observatory program which requires online tickets, and plenty of national park to explore. Having a cabin to come back to after exploring was amazing we played and rested and ate and rested some more!! The cabins are spotless and cozy! The shower was awesome and sitting on the front porch in the mornings completed a restful getaway!! Comfortable beds for 5 in our cabin! read more

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Great place, very clean and great value. The cabins are small but efficiently designed so they really don't feel that way at all. We will definitely be back! read more

Wanted a quick weekend getaway , Contact the Hotel through the number they provided on their website , and with in minutes someone responded to my inquiry through a text and told me they had one cabin left for the weekend, I snatched it up because i knew on such short notice it was a miracle I could get a cabin on such short notice,We Drove up Saturday late afternoon and woke up to a huge snowstorm Sunday Morning,The communication between myself and the management was flawless , they literally responded with in 5 minutes when I texted them to ask them a Question, The cabin was clean and tidy when we checked in ,the price was very reasonable also , $380 for 2 nights ,we would definitely stay here again I give them 5 stars , We will See you again when it's 110° in Tucson read more

We enjoy staying in Mt Lemmon Hotel's cabins. It's big enough for me and my 2 teenagers. It's been clean every time we've staid. It's affordable, and the kitchen helps with the food budget. read more

I reserved and paid for two cabins, almost $800 for two nights. I texted 13 days before our weekend and had to cancel my reservations. They refunded $110 TOTAL for the "cleaning fee" because I didn't cancel 14 days in advance. Then I saw that they immediately rented out the cabins. VERY unhappy with their cancellation policy, especially given that they rented the cabins out the next day. Would NOT recommend that you stay here!!! read more

A wonderful experience!! cabin was very clean and had everything we needed! will definitely be going back soon!! Great escape from the heat! read more

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We loved our stay at Cabin #15. The cabin exceeded my expectations as far as roominess and furnishings. The fireplace was a lovely touch. The management was super responsive. Cabin 15 is on the end closest to the coffee shack and right next to the old truck. I liked our location. While there is lots of road noise, we knew that going in and were fine with it. The cabin is well insulated so if you have the doors and windows closed you don't even hear the noise. The bed was comfy and the shower was awesome. Things to know: if you're bringing a dog, maybe bring a dog gate so you can secure the front deck area when you sit outside to enjoy drinks. The dog run has a separate entrance so you have to leave your deck/cabin to go in and out of the dog run. No big deal but worth knowing. We had a lovely relaxing time and will definitely come again. We brought camping chairs and we're glad we did because they were a little more comfy for sitting in the deck. read more

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Whlie our cabin was lovely, the kitchen set up was bizarrely deficient! For three adults we had a teaspoon and two serving spoons. When we asked for more silverware, and the only way to get customer service, as no one was on-site at the "hotel," since it is a series of detached cabins, was by phone or email (the latter didn't respond), we were told quite snippily that we had our allotment and could expect no more! The knives were dull, the cookware cheap and minimal. This, despite their claim to be a fully equipped kitchen. Not so much! Huge disconnect between the setting and the kitchen outfitting. It made cooking our own meals difficult and pity anyone with small kids! read more

nice cabins! comfortable bed, nice A/C, plenty of hot water, tv worked great! good location! read more

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Perfect place for an anniversary weekend getaway! We want to come back and bring the kids and dogs!

We just completed our fourth stay at the Mt. Lemmon Hotel. We have a senior dog who is welcome at the cabin for a small additional fee. We made our reservations through www.mtlemmonhotel.com which was efficient. We got immediate text responses and confirmation. The accommodations are private with your own deck and a fenced area for the dog. We love having a full kitchen since Summerhaven is an small community and there are times when no food service is available at restaurants. Very happy to have wi-fi included as well. The electric fireplace provides a nice touch. The bathroom has an extra deep counter, large shower and separate toilet room. The business is managed via text which is great if you like technology and don't need the face-to-face contact. They text when your room is ready and explain the access via electronic door locks. At each of our stays, our room has been ready early and we have received a text welcoming us before the normal check-in time. If you need anything, they respond to your texts quickly. There is no on-site maintenance or housekeeping person. Having owned and operated a small facility like this in a remote location, this method is saving the guest money by not having a person on staff at the facility. I appreciate that. Parking is limited in Summerhaven especially on weekends so having the parking lot is a plus. We were sad to leave the 72 degree mountain air this morning to arrive in the valley to 100 degrees. We were glad we booked our fifth stay for August before leaving. read more

Great cozy cabin in perfect location! My family of 4 enjoy the room and amenities. Room was very clean.

Mt Lemmon Hotel is a great family and nature experience in beautiful Summerhaven, Arizona. The cabin was spacious, cozy, well-equipped, and met all of our family's needs/wants. The view from the porch was lovely, and the cabin was close to different food, drink, and shopping options. We spent our Thanksgiving there, and we would do it again in a heartbeat. The price was perfect and the owners were very helpful/communicative when we had questions. They even let us extend our checkout time without a fee or any difficulty! Support this local business, and enjoy the pleasant getaway the hotel has to offer! read more

I will be coming back! It was a sweet and simple little studio style cabin. You will have a full size fridge so if the restaurants are shut down be sure to bring your own food if needed. The bed was comfortable and simple. It was a simple hike away from the hole that I was planning. They were kind enough to allow me to stay parked after I checked out so I didn't have to pay for the limited amount of parking for the hike. read more

Such a fun little stay on the mountain. The cabin had everything we needed for our family of 4 and our dog got to come too! Customer service was excellent...super attentive and kind and helpful! read more

We love it here! Finally a sweet, quiet little escape on our beautiful mountain! Tucson has been waiting for this and it's absolutely worth every penny! Impeccably clean, friendly and accommodating, nice finishes, comfortable furniture & beautiful views. Just steps away from the shops and restaurants! We reserved one of the pet friendly cabins and it was perfect, even for our 95lb dog. The fenced in yard is very secure and and has a high fence with plenty of space for potty breaks. We sat out on the front porch and listened to the birds and frogs. Seriously, exactly what we needed to relax and unwind. We cannot wait to come back! read more

My husband and I rented one of these little cabins for 4 nights. They are cute as can be. However, kitchen and kitchen supplies left much to be desired. One wine glass, not enough cookware etc to comfortably prepare a meal. Bed was comfortable. Cabin was minimally clean. Bathroom was a nice size, loved the shower doors! We rented a pet friendly cabin, it was great being able to take our pup along. I do not think the pet area provided is at all workable! Our pup would not stay in there much less pee/poop. Two big disappointments, everything is closed MTW, as far as restaurants, gift shops. #1 disappointment were the huge amount of weeds in front of, alongside of and behind cabins. Sat,Sun extremely busy on road w/cars& people! Dog barking across the road non stop! Boo. Cool air, trees so delightful. Price was reasonable read more

The cabin was really nice and had plenty of games, plates, silverware, and a smart tv. My only issue was the floor was a bit dirty and that was really noticeable when you walk around barefoot. The bed was also a little uncomfortable. But overall, the cabin was very enjoyable. read more

I love these cabins! My family and I have stayed here 4 times now and have never had a bad experience. Cabins are always very clean, plenty of amenities, the decor and colors inside cabin are very inviting. Heating and cooling are perfect if needed. Communication with staff always very prompt and courteous. You are right in the heart of Summerhaven. They have wi-fi and Roku TV's with satellite cable only which is fine; I just wish they had the option to login to your Netflix, Hulu accounts, ect. Overall, definitely 5 stars! read more

A collection of a studio cabins with full kitchens along the main drag of Summerhaven. The cabins are new, comfortable and cozy. The management was great and helped us with many aspects of our stay, going above and beyond! I'd definitely go back for an easy escape form Tucson. read more