It's too bad all the nice doctors and nurses have such a horrible office staff to work for. The…read morebilling and scheduling department is very rude. Good luck getting an appointment with a specific doctor for any reason. They also don't schedule out a year in advance and when the window to schedule a well-child appointment comes around you'll be given a date two months or more later than you want. They also have several workers in the office but can't figure out how to stagger lunch breaks because the office is closed from 11:30-12:30. It's September 2022 and they still won't allow patients in the waiting rooms due to COVID. What other doctor's office still has this policy? I understand the FDA recommendation for masks but to not allow patients in the waiting room is rude.

Took my child in for a sick visit and after I arrive I find out they no longer do testing at the…read moredoctors office to help diagnose your child. They instead send you to the old Sears drive up, seemed like a waist of my time. They need better tools within the Doctors office for diagnosis. There then was zero follow up to make sure my child was ok. This was my first time seeing Dr. Klien. Even my 6 year old was questioning asking why they did not help her. I had to take my child to the ER the next morning. There are still illnesses other than COVID. The last 6 years with a total of 14+ have not been the best. There is a lack of communication and when I advocate for my child this pushes their buttons and they don't know how to handle it.

Dr. Benbow has been with my boys prior we had Dr. Turner. We absolutely love them and followed to…read morethe new location when it split. All my children went here and they always felt comfortable with them. From the office ladies, the nurses and doctors we absolutely will never change until they reach adulthood. We love them. Thanks for always caring and taking time to find out answers and getting my son his tumor removal surgery that he needed and wanted. Always kind, always there and always supporting parents and making kids feel safe!

Changing doctors for your children is always a nerve wracking experience- but no need to worry if…read moreyou go see Dr. Christine Sims D.O. at MSU Peds West Side!! I was so impressed with the entire staff - friendly, professional and caring!! Thank you for making my daughter's first visit such a welcoming and thorough examination. While I hope I don't need to see you very often- I know she'll get the best care when we do!!

We've been in to see Dr. Long for almost 17 years now. She has the best bed side manner and really…read morecares about your children. The staff is super friendly and always seem to remember my children. I'm going to be very sad when my oldest out grows this place.

This business, by law, has to give us 30 days to find a new provider and must see our child for…read moresick visits in the interim, but refused to do so. We have filed a formal complaint and are considering legal action. Beware.

I was on hold for 15 mintues to make a simple med check appointments. I asked for an early morning…read moreappointment and got an afternoon appointment.

Best pediatrician ever. We have been using Dr. Reynolds for almost 15 years. My oldest was a…read morepreemie and had health problems for years Dr. Reynolds was our (literal) life saver. I would never go anywhere else as long as she is practicing.

Can't say enough great things about Dr. Naz. Not only do you get a great provider with excellent…read morebedside manner who pays attention to every little detail, it's a smaller office so you don't feel like you get lost in the shuffle. The staff is all very lovely; Shelley helped me on my first call and was so sweet and kind and helpful. Cali was our nurse (or maybe medical assistant, unsure!) and was very sweet with our girl, even during vaccines. You're in great hands at iCare. I'm so grateful we found Dr Naz.

Dr. Fareeha Naz is a world-class professional with immense expertise and knowledge of the…read morepediatrics field. What really distinguishes her from other great specialists is the care, attention, time, and empathy she puts into treating her patients. Before our first visit, Dr. Naz spent hours studying our children's medical history. She addressed several issues of concern immediately. Moreover, she called to check on one of our kids the next day as he was sick during the time of the visit. The referrals to relevant doctors came immediately, so we are now working toward investigating several health concerns we have. I highly recommend Dr. Naz! She is fantastic! A true professional passionate about her field and patients she is seeing!

Honest caring person that listens to your concerns. Very few doctors like her these daysread more

Love Dr. Sue! My son suffered from frequent episodes of vomiting and abdominal pain and his…read morepediatrician diagnosed it as abdominal migraines. I was told to give him ibuprofen at the first sign of an episode, but they didn't know the cause so he continued having episodes monthly. At the urging of a friend I made an appt with Dr. Sue and through testing and health history she identified the triggers and put together a plan of action. After years of ups and downs I can happily say my son has been episode free for over a year. Dr. Sue spends every minute of your appointment with you and listens to your concerns. Every time we have an appointment we are seen right away too, no wait time!

They make going to the doctor's office an enjoyable experience!…read more After a recent hospital stay, followed by a diagnosis of lupus, follow up doctors' visits have been a must. From the first moment stepping in, our family was greeted with uplifting attitudes and smiles. Everything in the office was clean and up to date. The staff is very efficient in getting things done as soon as they walk in the door. We were seen quickly and waiting times have never been an issue. Dr. Fadl and his staff have done a phenomenal job relieving all of the overwhelming feelings of all new incoming information, while also providing concise information about the diagnosis and treatments. They explain things in a way that is able to be understood. In the event there is any confusion, Dr. Fadl and his team make it a goal to give a new explanation without confusion. Theresa, his nurse practitioner is a great addition to have in the office during visits. She radiates a positive energy the moment she walks into the exam room. She has a way of connecting with children of all ages and their parents in order to lighten the mood in the room and get rid of that dreary feeling of being at the doctor's. She often includes anecdotes or little jokes along the way to see a smile across the patient's face. Overall, Dr. Fadl and his team at Bright Future Pediatrics are at the top of the game in pediatric care. They have turned going to the doctor's office into an experience that is almost enjoyable, rather than being dreaded. Our family has never had a bad experience here and would recommend Dr. Fadl to anyone looking for a pediatrician.

I went to doctor Fadl, GREAT DOCTOR! He was extremely friendly, the staff was great, they made…read moreeverything go as smoothly as possible.

I've been taking my daughter for MSU Peds since she was born. The office staff and assistants are…read morepleasant. They have some toys and a television to keep kids busy while waiting. There are several doctors in the practice, and you can either schedule to see the same one, or just schedule to see whoever is on duty when you are available. They are fairly good with children and are responsive to questions / concerns. I've always been able to get an appointment quickly when needed (sick child, fever, etc), but you may wait a very long time once at the clinic (either in the waiting room or in the exam rooms for the doctor to see you). The only reason I rated a 3 is because you feel very, very rushed. Don't expect to develop much of a rapport with the doctors - they rush in and rush out. The clinic is very busy.

anyone is the business of pediatrics should enjoy children and at least tolerate parents. the…read morenurses were fair, but the doctors and reception people were HORRIFIC. the student doctor (i did a favor by letting him sit in) stared at a computer screen and kept touching my newborn with his filthy post-typing fingers the whole time. the ancient main doctor was dr worthington- she literally called me "toots" like it is the 1920s and i am an up and coming vaudeville performer! i understand they cannot take the time to learn everyone's name, but i am pushing 40 and do NOT appreciate being called out of my name by a person i am paying exorbitant amounts of money to look at my perfectly healthy child for 3 minutes. awful!

Beautiful, new, clean facility with awesome staff. Dr. Bryant was thoughtful, professional and made…read moresure all of our questions were answered. This is now my grandson's new doctors office.

This place cleared about my daughter. Even saved her life when she was only 5 days old. They…read morecaught her CRV just in time. Her oxygen was 60, they had her rushed to the Hospital. They really care about your youngsters. They are very nice and will talk to you in laymen's term, not doctor talk. Lol. Take your baby here. You will not be disappointed. Tell the Lonnie sent you.