Called for an appointment and confirmed a day. Waited two weeks. Called in the morning because I haven't heard back. Emma couldn't find me in the system so I proceeded to tell her 5 or 6 times to find me an appointment with a nurse who is in only on Tuesday & Thursday. Once we got a date she said I had to produce COVID results before arriving. I waited a month. I would appreciate being told what is expected and availability the first time and not being lied to that I was "confirmed and can't wait to meet you". read more

They try to sell you everything every time even though I have spent over 2000 dollars here! I only want what I need! never come again and not recommend this place to anyone! read more

They will make your initial Groupon visit extraordinary in order to get you to buy their package. Once they got your business, the services (massage) becomes mediocre and nothing to write home about. I don't recommend their basic facial here. read more

By the way, Ms. Slim also provide massage services for 90 minutes. After I finished my hydrafacial. I tried 90 minutes of whole body massage. Their environment was nice and comfortable with soft piano music. My masseuse make me very relaxed during Massage. Awesome experience！ read more

BEWARE it is not an actual hydra facial lol. 3.5 stars for the esthetician for trying, she did step out for about 20 minutes and they are very misleading with the hydra facial. There is no machine there it's just a "hydrating facial" as far as the receptionist with the glasses she should be talked to. She tried to haggle me into giving a bigger tip and when I said you know tips are not required? She laughed at me. She was very unprofessional. I was going to come back until I had that encounter with her. Office and set up is just about the best part. read more

This spa is clean and spacious. Sunny and Jessica are very professional, they explained me well on the weight loss treatments. I lost 2.8lbs after the first session. I'm happy with that. I'll continue the weight loss treatments for 10 visits as they recommended. read more

Had a threadlift yesterday. Procedure is quite intense. Rachel is absolutely wonderful. She stayed by me before and during the entire procedure. She is calming, kind and knowledgeable. NP Petra was great. She made sure I was totally numb and without pain. Would highly recommend Update review. As I stated prior Rachel and Petra are nice people. At this point I would NOT recommend MS Slim. Facial was nice but anything above that BE AWARE. The sales people suck you in with false promises. I was told in order to lift my eyelids I should get a thread lift that would lift my forehead and that it was done by a Dr Every step of the way I was told each time that procedure was done by a Dr. The procedure was performed by a Nurse Practitioner who told me they do not do foreheads. Also they charge your credit card immediately and WILL NOT refund any unwanted procedures even if they were offered fraudulently. I have $1000. Left on their books they will not refund and I will NOT get anything further done. There is zero difference for the better in thread lift. Also, they made an appt for me for a follow up today. I went there waited and the nurse did not show. After 15 min girl said. Let me take you back to numb your face. I said why. She said for filler. I said I didn't make an appt for a filler. Language is a huge problem. The left hand doesnt know what the right hand is doing. If you want a facial, it's fine BUT please be careful on anything else. read more

I purchased Groupon microdermabrasion facial and massage and I went there yesterday. This place is clean and big! All the staffs are super friendly. Sara did my massage, it was the best massage that I had. I felt so relaxed after it! I enjoyed facial a lot too! I will definitely go back. read more

I like facial here so much. The beautician is very friendly.The decoration here is very beautiful and makes me feel comfortable.I will come back again. read more

When you walked out the room , they will come to your give you a service promotion(sell a packages ) . I really don't like one thing for them is force you to give tips. Shame of them , I directly gave to people service me. Don't ask me anymore. read more

Don't get botox here!!! The nurse who administered it, is a rookie! I told her that I did not want droopy eyelids or Spock eyebrows. I also know more than 20 units can be too much for me. So she super froze the middle of my forehead and went right onto my brows, so I had an eyelid drooping from it and I couldn't drive. Two devils horn like bumps were created over my eyebrows, that I have never had before, because of freezing the center and not the other muscles above the brows properly, as she should've just shot 1" above the brows to avoid dropping and freeze other parts of forehead to avoid making the muscles overworking and creating the bump. (I just learn it from the person who administered it afterwards at a different facility properly.) So they said to go back in 4 weeks and they'd fix it. Of course the nurse said she told me 20 units would not be enough and I promised not to complain if I was dissatisfied with the result. I told her I didn't want to be fully frozen, so I'd be fine with that, and I was not dissatisfied of not being fully frozen, but of a bad administration and allocation of the product. I had botox for over 2 years and never more that 20 units. When it is administered properly it doesn't droop my eyelids, and ditn create a bump above the brows. She then refused to touch the area again, of course saying that I might complain. ‍ I went there to get it fixed not to complain, I would've been satisfied if she had, but it seemed like she had no idea how to fix it, ans she wouldn't have wanted to add some more units on certain areas to counter balance, as that would've been a loss $ for her so she refused to. Bad customer service, besides a bad botox job!! read more

I love this place. The service and facilities are top notch, and the technicians on site are very skilled in their respective practices. Easily one of the best massage experiences I've ever had, I always leave this place feeling fresher and more relaxed. read more

Went the first time with a Groupon and loved my facial that I got a package. Everyone is so friendly, the receptionist is adorable and the facial super relaxing and great for my skin. They place is clean and parking is ample. I would highly recommend it for anyone to try. read more

i have been trying to call to set an appointment up for days and i already pre paid money and they wont even answer the phone or reply to my email!! i want a fill refund back horrible customer service!!!!!!!!!! read more

I used to go to Rowland location. i am so happy they have new location in irvine which is more close to my home. The spa is relaxing and comfortable, and every time I walk in the door, the receptionists know exactly who I am and what I'm there for, and I've never waited more than a few minutes to be seen. They are knowledgeable and very friendly, and I feel comfortable asking questions and talking through concerns. The place is really great! From the front desk staff to the technician & nurse, the customer service is excellent. Front desk girl always very friendly, offer some tea while I wait a few minutes for my technician! I signed up annual membership for my face and body.  I have already seen amazing results and i am soo happy I decided to do it.  Highly recommended! I would recommend this place if you're in the area. read more

The first experience was OK. The lady who gave my Micro needling facial seemed likeknow what she's doing. But the whole procedure took me 2 hours. They told me because that was my first time all the paperwork's. The second time they switched my facial lady without asking me. And still took long time to finished . The girl who did my facial was unprofessional. She didn't put on any sunscreen after the facial. I haven't experienced no sunscreen after a facial in California! The place doesn't care about how the products work for you. All they care is sell you more! I will not go back again read more

I started with MS Slim in their original Rowland Height location at that time I was still living in LA and I was desperate to lose some weight for my wedding. After 7 months of torturing, seeing weight loss doctor, trying vitamin B shot, hiring personal trainer, plus spending lots of money at MS Slim. I simply not losing weight, and even at that time MS slim helped a bit but be truthful I lost about 6lbs (153lbs to 147lbs). Result is really not great given the money spent. However, I cannot really blame MS Slim for this. The doctor run a blood test on me, I have extremely off-balance testosterone vs. Estrogen level plus I have hypothyroid problem. After the wedding, I moved back to San Diego. 1 year gone by. Before I know it my cousin's wedding is coming up on August 24, and it was June already. I certainly does not want to do the walk of shame. My weight as of June 4th was 161lbs. There are other weight loss center in San Diego, but they are not very affordable compare to MS Slim. For an old technology like zerona, San Diego charge you $450 for it. MS Slim has way more advance equipment for way better pricing. I end up deciding even the gas and mileage cost would still be worth the endeavor. I end up doing Tri-action session once a week (Irvine is simply too far from San Diego) and every 3 weeks I add an additional session of 3 parts venus freeze. During this entire time, I begin the Eat to Live (all vegan, low salt, low oil diet) for 6 straight weeks and resume back to mostly vegan plus 20% lean meat protein diet (i.e. fish/white meat). I did not do any exercise during all this time, plus I occasionally do some cheat meal (i.e. eating fried food at San Diego fair, and party whole week during Comic-Con). But I am very happy to say that unlike my previous experience, I lost 11.5lbs in 2 months (06/07 weighing 161lbs to 08/17 weighing 149.5lbs). There are no non-surgical weight lost method that can replace diet and exercise, but for those who needs a little boost, MS Slim can help. read more

Love this place!!! Some reviews are soooo off. I have nothing bad to say about this place. They are nice and quick and best prices! No issues with them ever. Great experience. read more

My wife bern coming to me slim for a long time and very happy with ms slim . Therefore, on my bday she bought me a package for facial n body massage . The experience was phenomenal! The staff member are very attentive and professional. Will definitely come back soon . read more

Excellent....I am doing facial with Sophie and massage with Karen every month....wonderful service....they both speak English Prices are reasonable, clean environment. read more

Staff very nice and service is great! Love the facial here. Hihgly recomended!!!

Probably the worst receptionist I've ever spoken to in my life. Cannot speak English, and cannot even write down a phone number properly. Don't waste your time! read more

First-time customer here and I was really impressed by their professionalism and thorough explanations of everything! The facility is clean, the employees are friendly, prices are reasonable. I would definitely go back and would recommend this place to friends! Thanks Jessica and Bella! read more

This place is nice and beautiful. Christine has magic hands to do my facial. I really like her and I'll come back too.

I have been a customer of Ms slim for couple years. I love their service and the staff are professional and friendly. Tina and Karen are my favorite technician. My skin looks glow and more smooth every time after hydra facial. I also did tri action fat reduction treatment with them. I lost couple sizes after that which I was super satisfied. They offer five star service. I definitely recommend this place to anyone who wants a high quality of facial with reasonable price! read more

I'm so thankful that I found this Place. Angela is so friendly and helpful. She is so knowledgeable about every types of treatments. Her suggestion for my treatment is great! I really Happy that I found her and this place. Will absolutely recommend her and SLM to all my friends. read more

The ladies here are wonderful and they do NOT try to up-sell you on anything useless you might not need (my biggest pet peeve). Even though I'm not Chinese which is their primary clientele target, I have no issue scheduling appts/communicating with the staff. Their hydra facial is exceptional and it leaves your skin so smooth and clean. I love the CLEAN facility, very nice technicians, and I know that I will be a client for a very long time! I'm quite picky when it comes to places like this because I can't tolerate feeling pressured, but the ladies here are not like that at all. I really recommend starting with a hydra facial and exploring the other treatments! read more

This place is amazing! Everyone was very polite and nice. Christine did an amazing job on my facial! I am definitely coming back!

Went to their Rowland heights location a lot, just tried the Irvine location and the experience was really good. Bought the Thermage and facial package. The aesthetician are really welcoming and skillful. My skin condition has been improved a lot! Definitely recommend this Med Spa, they are very professional in Skincare and medical treatment! read more

Scheduled an appointment for facial 2 months ago was rescheduled due to COVID which was understandable but today I called to confirm my appointment they said I need to take a COVID test at their spa (draw blood) before I can have the service. I am very disappointed, explained I do not feel comfortable with doing a COVID test at a spa. read more

The environment of this shop is very nice and the they are very nice and friendly. The service really careful and professional!Protection is also good and safe during COVID-19. You can also take care of your skin during COVID, which is great. They also pay attention to the needs of each customer. I did the facial in this store every week also work very well. I like Ms slim very much and will visit it for a long time. read more

this is not a good experience.I speed 2200 here . they change the time and everything when i do it. Only want sale products to me .i never come back . read more

This place it's so awesome and so clean and nice! And I Just find out if u check in there through yelp u can get it free Diamond tightening facial, lets check it out! read more

MS Slim - Skin Care Near Me - Irvine, California

Got the groupon deal for hydra facial, ppl here are nice and professional. Feel my skin got clean and I noticed my fine lines got lightened. The front desk told me they have fat reduction and massage. Checked out their price are reasonable, so probably will try our fat reduction. Spa environment is clean and neat. read more

At Ms Slim, hands down I have had the best facial in a long time. Wonderful and relaxing, thank you so much. The customer service excellent, great experience and atmosphere. read more

I did liposuction two years ago but gained fat back. Due to my knee problems that I cant work out. So I end up with Ms slim to try their weight loss programs. The front lady was very friendly and professional. After a detailed explanation of different treatments they have, I decided to try tri action. I went there every week and followed diet menu they gave me, I lost 15lbs after two months. Although I spent a lot of money, but the results worth it. There are a few things that I like: *Enviroment: This place is huge with elegant deco. Treatment rooms are clean and neat. *Staff: Every staff welcomed me every time I walked in to the spa. *Profession: They explained all treatments details in the consultation. During my treatment session, the therapists always asked me if I was following the diet and showed me my progress afterwards. I usually get lazy to write reviews on yelp. But I have to give Ms slim a positive review because they helped me reach my goals, helped me become more fit and healthy. They do recommend you other services, but I think it is totally your own decision if to do it or not. read more

This place is EXHAUSTING. they will try to sell you everything under the sun. If you just want a facial they'll try and sell you liposuction and yoga. Beware. read more

I got a package for 6 massages and also a facial. The place is very clean and the service is superb. I took my husband, my cousins and my God daughter. They were all very happy with the sessions. I am not going to name any of the massage therapists as all of them were great. I certainly recommend this place and will go back there as a regular customer from now on. read more

I had an impressive memory in this place. I have to write something about it although I have a lot works to do. I came here with my girlfriend and she is an "expert" of facial. As a man, I can say I love the service here, especially the massage.I don't know how to say something like an "expert" but I feel like "reborn" here. BTW, the environment here was comfort and I feel so relaxed. I recommend this place to everyone whatever you are man or woman. I rated it an "excellent"! read more

I went to this place when I visited my friends in CA. I had a very wonderful experience relaxing myself there. After a whole day travelling, I felt totally refreshed after trying facial and massage. The service was great and the staff were so nice to me. I believe if you go to the store, you will fall in love with skin care and even Irvine. If you visit/live in LA or Irvine, don't lose your chance stepping in this great place! read more