Heather works magic!! I have never loved my hair this much!…read more I went in over a month ago for a free hair consultation and she gave me so much helpful information, we discussed various hair treatment options (I have incredibly frizzy hair and desperately wanted to do a keratin treatment). I bought some hair products and we set an appointment for my hair to be treated and cut. This past weekend was my appointment and wow!! What a difference! I love my new locks and am finally wearing my hair down. The keratin treatment worked wonders and Heather was great company. Overall a great place to go for haircuts and treatments. I will certainly be back :) thanks Heather!!

Heather is the best colorist and stylist you'll find in the DMV, bar none. A true professional,…read moreshe's an absolute expert in that "natural but sunkissed" style that's so difficult! On top of that, my hair has never been this healthy! Everything she does between the color and cut has made my hair so much more healthy. She has such a great eye, and is truly one of the kindest and most hardworking stylists I've ever worked with. I love coming here!

Absolutely do not go here! It was once a quirky little place where you could get a decent…read moreinexpensive cut between cuts. But it's now under new management and the new owner is a butcher, a liar, and the place is filthy. She absolutely destroyed my hair. I walked in for a simple cut and she sat me in the chair and started chopping it off while it was dry. I asked her three times to stop and she wouldn't, telling me that she was just doing what I asked. There were actually holes in the back of my head and the sides were completely uneven and she "thinned it" which made it stick to my head. My daughter went back with me and tried to get my money back, but she said she didn't know how to operate the machine and I'd have to deal with my credit card company. There was no place for her to wash my hair because the sinks were filled with materials like old perm boxes, and I saw a mouse. Seriously, do not go you will regret it

What a fun place upbeat place!! These ladies love their job…read moreand their customers. I was anxious to try a new stylist due to my fine wavy hair but Mai far exceeded my expectations. She massaged my head during the shampoo and took time to ask what I wanted and learned my hair. Looking forward to my next visit in six weeks.

Pretty good experience - a little on the fence…read more I was presented a gift card to the Sugar House Day Spa and Salon. It had been some time since I received a massage, so I was looking forward to this visit! There is a parking garage conveniently located next to the spa, so that was great. The staff at the entrance promptly greeted me and asked if it was my first time. The process of checking in and getting around was simplified by them taking the time to walk me where I needed to go rather than just telling me, which was appreciated. I was walked to the area where I changed into a robe and was subsequently accompanied to the massage area. Unfortunately for me, there were a lot of stairs, something that my knee and foot surgeries did not appreciate. It was a little awkward to sit in a small, public waiting area wearing a robe but it's a minor sacrifice. I had a massage with Audrey, who was very nice and professional. I appreciated that she took the time to ask me about my concern areas and my goals for the massage. The massage itself was good, though I unfairly compare massages to my former therapist who was exceptional. Audrey was very communicative and, even for someone who finds it difficult to relax, it was a good experience. Overall, The Sugar House Day Spa is worth a visit - it's also worth purchasing a gift card for someone. They will appreciate it! (NOTE: you can use the funds from the gift card to supplement a tip)

Basically, Sugar House changed their gift card policy a year after my purchase and will not honor…read moremy gift card. Interestingly enough, when I asked to speak to the owner who offered me $50 on my card, I was told she wasn't available (Wait, you JUST spoke to her.) and I wasn't allowed to know her full name for correspondence because that was "inappropriate." I am trying to give them the opportunity to do the right thing, but it's not looking promising.

I visit Glynn Jones Salon regularly to see Sunny, an absolutely wonderful person, for pedicures…read more She provides excellent service with her skill and warm personality. She is definitely an asset to the salon, and valued by her clients. The care and attention Sunny puts into her work is top tier! Thank you Glynn Jones, and thank you Sunny!

The highlighting was gorgeous-somehow my style request was either ignored or misunderstood so the…read morestyle was not what I had hoped for. The cost was $400 - I was expecting over $200 and was shocked. I hadn't asked how much the cost would be, but I believe the salon was listed as 3 stars regarding cost. That may need to be adjusted, or I am just clueless about costs.

Gina is an Talented Stylist and Colorist! She always knows what will look best for me. I receive…read moreconstant compliments on my hair from family, friends and neighbors. Absolutely love the location and the peace and quiet that comes with a one chair salon. She also has the best products! I am loving the Oligo backlight 18 in 1 Hair Beautifier and Oligo Nourishing Conditioner. These products are helping to maintain my color longer and also keep my hair healthy with styling.

Blown away! Gina is AMAZING! She listens to what you want and then executes the cut flawlessly…read moreand professionally. I highly recommend Alexandria Hair Lounge!

I have been coming to Susanne, who is the owner of Hylen Spa, for years as have several people that…read moreI know and we are all very happy. Susanne is Swedish and was trained in Europe. She does haircare, skincare, massages, and other health and beauty services. What is nice about Susanne is that she gives you personalized attention. You are not marched through an assembly line. She takes time and gets to know your individual needs. She also has a good eye for detail. She has a lot of experience with hair color and she works with both women and men. She does not over-schedule clients so when you go to her, you are her focus. She also has really cute dogs that she sometimes brings to the salon. Her work space is always light, airy and clean. I have gotten my hair done there, facials, massage, waxing and more over the years. Always very good! She has a lot of happy clients who are very loyal to her. You can tell her what you need and she will work with you.

I am so happy at last to have found the ideal salon. After a lot of research in and around…read moreWashington DC, I discovered Susanne and I have been delighted by her work. She's an excellent colorist, and clearly takes pride in doing a great job. You get all her attention when you are with her, and she uses real natural products with no smell and no toxicity to your health. Her assistant is great too. The salon itself is fantastic with an environmentally conscious decor, and wonderful peaceful music with no voice interruption. Everything has clearly been thought out for your comfort, and your well-being. Bravo Susanne!

After spending a year getting to know one of the stylists by way of letting her cut my hair and…read moreapply demi-permanent color, I felt confident in her abilities and professionalism. A few days ago, I had an experience that obviously damaged my hair and she rushed me out with a promise to "trim it up" in a few days. When I contacted her to make an arrangement to go back and have her look at the damage and (somehow) fix it, she told me I was being disrespectful and that the damage was a result of my hair's texture. She then stated that our hair relationship should end and I was refunded $200. I paid $280 for the cut and color, by the way. I've lived in this area since 2008 and I'm always supportive of small businesses. It's sad that this type of situation occurred and that I'm now in a position to make others aware of such a negative experience. I left a review via Google Reviews and it was removed one day later. Hopefully, this one will stick around.

Mikaela is an artist! I've followed her as she changed the hair salons she worked at and couldn't…read morebe happier when she started her own business. She knows how to manage blond highlights regardless of hair color and gives you an idea of how long it would take to change your hair color from brown to blonde for instance. She cares about the quality of her work and the quality of your hair-:) highly recommend!

I had been going to Amber & Slate for over six months and consistently had a good experience with…read moreJustin.Unfortunately, after he left, my experience completely changed. For my recent appointment (a root touch-up and hair cut) I arrived 18 minutes late due to a personal emergency and called ahead to inform the salon. When I arrived, instead of being met with understanding or even basic courtesy, I was treated with noticeable disrespect and arrogance by Patrick. he refused to even do part of the service I had booked. Ultimately, I was sent back upon arrival and did not receive the service I had scheduled. While I absolutely understand that punctuality is important and that salons run on tight schedules, the way the situation was handled felt unnecessarily hostile and unprofessional. There's a difference between enforcing policy and treating a client dismissively. At this price point, I expect professionalism, communication, and basic respect. Sadly, this visit left me feeling unwelcome and undervalued as a returning client. I hope management takes feedback like this seriously, because client experience matters just as much as the technical service.

I went to Amber+Slate for the first time today, and the place was lovely and the hair cut was good…read more When I went to check out, however, I was charged $50 for a conditioner treatment I don't remember requesting. When I asked about it, the stylist said quickly: "you agreed to it in the chair." I paid, but I honestly don't remember the interaction (and it was a short visit!). Paying 50% more than I was expecting, with no memory of agreeing, makes me feel like I have to be on guard next time I go. It was not a good way to end an otherwise lovely visit. I won't return.

Andi has been my last artist for about the last three years and she does impeccable work! She knows…read morethe exact styling - length, width, etc that fit best for my eye shape and I always leave feeling beautified. I highly recommend her to anyone who is lucky to become a regular client!

Andi is truly the best at what she does. As someone who was completely new to brow tinting,…read morelamination, and lashes, I couldn't have asked for a better experience. She has an incredible eye for creating a natural, effortless look--no harsh, overdone "Sharpie brows" or heavy, caterpillar lashes here. Everything she does enhances your features in the most subtle, beautiful way. Since seeing Andi, I haven't touched a brow pencil or mascara. I literally just fluff my brows and lashes and walk out the door feeling put together and confident. The number of compliments I've received has been unreal. On top of her talent, Andi is just a genuinely great person--warm, fun, and easy to be around. She makes the whole experience feel comfortable and personalized. Don't overthink it--just do it. It's absolutely worth it.