I haven't been anywhere where else since I started going there over five years. I'm always…read moresatisfied with my hair cuts. Jen and Sam are so talented and they treat you like you're a friend!

This is the only hairdresser where they let you out with wet hair, you have to make a separate…read moreappointment for styling, they will give you a good haircut, but you have to make a separate appointment for everything...

I used to love Emily, but I haven't found someone who can consistently give a good haircut since…read moreEmily left before COVID. I have often left The Lift with hair cut so unevenly that I have had to even it out myself at home. My son just got his hair cut again after his last one there, and the new hairdresser pointed out that there was a huge difference in length between the R and L side over his ears. Sadly, after a decade as a loyal customer,I won't be returning to The Lift.

Heartbroken Bride - A Cautionary Tale for Anyone with Textured Hair…read more On October 4, 2024, I had my hair done at The Lift Salon by Justin, a stylist I had previously trusted. As a South Asian woman with thick, coarse hair, I made it very clear that this appointment was for my wedding day. What should've been a joyful, exciting experience turned into a months-long nightmare -- one I'm still dealing with in June 2025. The salon is very much a white-centered space, and while that shouldn't matter, it clearly did. Just because I have thick hair does not mean it's okay to bleach it to the lightest color possible without any real conversation about the risks involved. As a stylist, it is your responsibility to inform your client of potential damage -- especially when working with textured or ethnic hair. Had I known my hair would end up gummy, stringy, and permanently compromised, I would've never agreed to this. I even voiced concern during the appointment when I noticed the gummy texture. Justin brushed it off and told me it would feel like that for "just two days." I trusted him -- big mistake. After the first wash, my hair was a sticky, breaking mess. It was completely ruined. Since then, I've spent months trying to repair it, and I'm still not even close. When I reached out to the owner, Cristol, hoping for accountability and understanding, I was met with nothing but ego, gaslighting, and attitude. Her exact words were: "But you loved your hair and walked out with a smile." I told her: "I didn't even realize how damaged it was at the time -- check your cameras, I was trying to bring it up to Justin during the service." Instead of listening, she cut me off and said, "I will not have you come back into the salon. I'll just refund you. You can go to my friend, Carve Beauty, to get your treatments done." I was in tears. I had just paid $600 for a service that destroyed my hair and left me completely heartbroken -- and she had the audacity to ban me? As if I'd ever want to go back. You couldn't even pay me to return. Update - End of June 2025 This photo shows the current condition of my hair -- still gummy, breaking, and fragile despite everything I've done to try and fix it. Funny enough, I didn't find Carve Beauty on my own. Cristol -- in the middle of kicking me out of her salon -- actually recommended I go there. The irony? Carve turned out to be everything The Lift is not. At Carve, Tina, one of the owners, was professional, kind, and truly empathetic. When I told her what had happened, she was genuinely appalled. I ended up doing around six intensive treatments at Carve and purchased their molecular repair treatment to continue care at home. And still, after all that, I'm left with long-term damage. If you want a salon that will actually listen, respect you, and treat your hair with real care and knowledge, I cannot recommend Carve Beauty enough. Go to Tina for anything major or corrective -- she's amazing. And for regular styling, ask for Abby -- she's just as talented and sweet. Skip the arrogance. Skip the gaslighting. Skip the damage. Go where your hair and your voice are respected -- go to Carve.

Well I'm crushed. I went in to see my amazing stylist, right as her previous customer was checking…read moreout. The poor woman looked like she was about to cry. To be fair, so did my stylist. She was having to explain how the owners had changed the prices, so her total went from $75 to $130!! For the exact same thing! Listen, I've been in the elite spa industry for 20 years. Working with double six figure stylists. This...has NEVER happened!!! One of my closest friends, and godmother to my daughter, who retired from clairol, said "100%, never go back. The only excuse for THAT, is greed". She also told me to ask if the owners cut decided to take time off, because that's one excuse for suddenly jacking up their prices that much. I'm not going back, though. My appointment was for two men's cuts and a dry cut. Our total was $150!! Again, I'm heartbroken. Best of luck to you Robin, you really are phenomenal.

I loved the place other than how the lady who did my hair got mad because I had to pick up the…read morephone for my kid who had turned out to have an emergency so I had to ask her if it was okay to make another appointment yet she said that I made her waste her Time and I did pay her full price even tho she only washed it cuz I felt bad she told me no to making another appointment which when I asked the manager she had said she was sorry and the lady kept telling her not to let me make another appointment yet my kid was in the Hospital

Saw Kim and was very pleased with the results. Very friendly and a job well done. Went back a…read moresecond time and was more impressed with the haircut she gave me

My hair appt with Ashley at Designers Edge in Southwick each month is an enjoyment. The salo…read moreenvironment is inviting and relaxig and the "hello" from everyone is so welcoming. Ashley's expertise in color, cut and styling will be exactly to my expectation, The salon is very helpful with your appointment schedule and their reminders are great. To Ashley and Company -- you are #1 in my book!!

Highly recomment. Clean, bright atmosphere with high level stylists. Annie is always on time and…read morethe results are a beautiful, easy care very stylish cut! Thank you A Salon!

Annie and her professional team are amazing at what they do. They cater to each individual, they…read morelisten, consult, and provide gorgeous styles and colors. I always feel like a million bucks when I leave. I used them for my wedding for all the updos and then again at another wedding for updos and makeup, stunning results. I highly recommend! If you are in need of a fresh look, give A Salon a call, you will not be disappointed!

I requested a side part and layers and showed what I wanted with photos. My stylist then made my…read morelayers the most uneven they have ever been and made my bangs above my forehead. I have never disliked a haircut until now. She did not ask before cutting the length and overall it was a terrible service.

This is my third haircut with Ellen. What a fantastic job she did with my thick curly overgrown…read morehair. The vibe is always good in there and Ellen was very patient with my slightly grumpy mood today. lol. She's wonderful!

Amazing staff and place to get your hair done. Always feel comfortable when you arrive. Great…read moreselection of hair products. Tori always does an excellent job with my color and style. Sit and relax with a beverage and be prepared to be pampered!

Top Notch Salon. I am a new client to Jen Picco after a hair disaster from my previous salon. I was…read morevery nervous to find a new salon after my previous experience but Jen was not only empathetic to my situation and sat and listened with patience but also was completely professional explaining what options were available. We discussed a game plan to get my hair back to healthy and made me feel as if we knew each other our whole lives. There is nothing that makes you feel more important than a stylist who understands you and treats you like family. HIGHLY impressed. My second visit a month later was just as great as the first. Her knowledge is extensive, she doesn't make empty promises, treats you professionally and personally. Absolute 5 star service. I met two other stylists on my 2nd visit and they too were just as kind and welcoming. I cannot say enough about how impressed I am with this salon. Total pampering, total package, total professionalism.

Local narcissist owned stay very far away..... it is always difficult trying a new salon so when…read moreyou don't receive exactly what you are looking for it can be uncomfortable to voice your opinion. the owner made this even more difficult, talking over me and even tried to convince me that what I asked for was what I received, instead of trying to right the situation. I would not recommend

Scalp Facial! A true retreat for the scalp and soul. I absolutely love getting blowouts and this…read moretakes it to another level! Tia is a gem of a human and always makes me feel so welcomed and comfortable. The space is extremely calming and decorated beautifully. Can't wait till next week when I'm there again!