This business has a very, very dishonest operation. My family has had a cleaning person for about…read more40 years. So definitely not strangers to the industry and standards. Over the past year of working with Kayla there have been consistent changes to her prices without notification, consistent attempts to nickel and dime an extra dollar out of us. She charges for every single dish she loads to every single thing she folds. When our normal cleaning went up by $100 out of nowhere a few weeks ago we inquired to why that was and she informed us that we are now paying a $20 Venmo transaction fee in addition to all these other charges to the same stuff she's been doing for a year. She did not notify us before she raised her prices either. When my family decided to terminate services with her, she referenced a contract that says she needs 30 day notice before ending. A few weeks ago we gave her notice that her rising prices were not something we can continue to do and she said she understood and then this week informed us that she needs an additional 30 days of payment to terminate the contract. When we asked her to at least clean if we have to pay $1000 (2 cleanings) can you at least do the cleaning. She refused stating after we complained about the prices she doesn't feel comfortable working for us. So she's got VERY thin skin. Words cannot express how dishonest this person is. It's really nice that she has a spreadsheet and she itemize all the things she has done which makes her come off as incredibly professional, but what it actually has shown itself to be incredibly dishonest, deceitful, & shady practices. As a business owner myself and having a family that has multiple businesses, we are very familiar with the nuances of entrepreneurship, but we are also big believers in honesty and transparency and this person does not uphold that in anyway. Recently we have found that she has been posting photos of our home (master bath and messy kitchen) on yelp and Google without any consent or permission. Legally, this is called Unauthorized invasion of privacy. This is grossly illegal. Good thing we have a lawyer in the family and will probably be dealing with her accordingly. ***update: She continues to lie in response to my review. This person is continuously disgusting and I'm sure she's gonna just continue to get this review removed. Remember good & honest people don't go around calling themselves a "good & honest person", they just are!

We recently hired Croy's Cleaning to take over weekly cleaning at the home of our aging mother…read more Requiring a walker or wheelchair to get around, it had become too difficult for Mom to keep up with housework. With two pet cats, she was drawn to Croy's use of eco-friendly cleaning chemicals. After cleaning, the house smells fresh .. and everything looks neat and dust-free. We shopped a few companies and found Croy's prices to be reasonable. The service is friendly and courteous. We are very happy with this Company!

Uniquely driven to fulfill your cleaning desires & needs…read more This is all around five star extreme professional services. It was dirty she cleaned it. Not anyone else but Rachel. I recommend her to anyone & everyone. Cleaning is a skill she's got you covered. Kitchen, bathroom, bedroom & living area. She quick motivated kind and you don't get excellent service like this anymore. She's one of a kind. She's earned my trust. Now let her earn yours. I'm proud to give her a billion stars.

I was having a funeral in my home and called Rachel two weeks prior to schedule a deep cleaning. We…read moredecided on a day based on her schedule and when she would be in the area. She quoted me a price and told me she may or may not bring someone with her to help out, but that she would let me know day of. She also asked for pictures. I sent her pictures of the home that weekend, she was out of town, but said "no worries." She was to clean the next Friday. The night before she was scheduled I texted to see what time frame I should expect her... no response. I texted her again in the morning because we needed to run an errand and I didn't want to miss her... no response. Then I called her. She said she was working on other homes and would not be finished until 4 pm and then she would be done for the day, then she offered to check around to see if she could maybe fit me in. I texted her after about an hour to see what results she had and she told me she wasn't coming. This was around 1 pm, with the funeral the following day and family members already in town. I wish she would have been upfront earlier when there was still time remaining to resolve the situation.

I which I could give 0 star. Rude customer service and bad service!…read more It's definitely a lot more expensive compared to other cleaning services that I used in the area. For comparison, the first service they charged me $270, for other companies that I used before the cost was between $180-$220. The quality I got is very similar to what other companies provided. I gave a star for the flexibility as they were able to come within a day or two that I called. None of the ladies who came speaks English so the communications took time and also I think there might be miscommunications due to language barrier. I was explained the initial phone call of the services provided and I decided to do a regular cleaning instead of deep cleaning because I didn't need most of the services offered in the deep cleaning. They said for regular cleaning the they will dust off surface of furniture, an example I can share is that I have a cat tree in the master bedroom, they only dusted off the bottom of the tree and left the top undusted. I ended up paying $270 for the first time clean, and then I was not satisfied with some dirty spots that are pretty obviously seen on the wall, so I had to agree to pay $135 for them to come back and fix the wall, even though they said in their service agreement that the fix should be free if the customer is not satisfied with the clean. However, upon arrival, they changed the price from $135 to $180 on the spot because they say it will take at least one hour to clean the wall. At the end of the day, I paid $450 IN TOTAL for this clean. It was not even a deep clean. They didn't even clean the fridge or oven, which was fine because I didn't ask for a deep clean. The deep clean would cost a lot cheaper than $450. The deep clean had a discount of 30%, they could at least offer me a discount, but they didn't. I am disappointed that I paid $450 for a regular clean + a fix. I WILL NOT be a returning customer. They are a lot other cleaning services in the area with better price and service. I would definitely NOT recommend using Olivia's services.

Olivia's is incredibly reliable, trustworthy, and provides great cleaning. I have worked with…read moreKatherine and her team since March 2019, even across multiple moves. There has never once been a time they haven't shown up - something that's difficult to say these days - and they are consistently flexible when our schedule changes. They also periodically offer great deals on deep cleans or add-on services which are incredibly helpful for maintenance or ahead of hosting big events!

I give Nikki and her team 10 stars! I live out of state and needed someone to clean my father's…read morehouse after he passed away before I could put it up for sale. My dad was 92 and his house was in terrible shape - it hadn't been cleaned in years. Nikki was prompt in responding to calls and texts. She was able to schedule the cleaning within a few days and the results were amazing. I didn't think the kitchen, bathrooms and hardwood floors could look so good! The place was spotless and shinny. I'm grateful to Nikki and her team for their hard work and highly recommend them.

Oh Angie, Angie; so many things not accurate in your reply!…read more First off, she was using the feather duster on the tv stand and over the tv. Totally accessible areas. Secondly, no one ripped up the check in their faces! I merely told them to leave the check because they were done here. Thirdly, when did I ever say anything about race? No where was that mentioned in my review! I don't care if the person was purple, as long as they did a good job. Why do YOU have to go there?? When I called you to see where the team was, you indicated that indeed you knew they were running behind schedule, so that indicates to me that the time you gave as the time they would arrive, was indeed, an appointment time. We will agree to disagree, but I stand by my review!

So far I'm impressed. I've blown through several cleaning people and companies, but this has been…read morea great find. I got a Groupon and called and Angie has now done my house twice. I typically find people forget the details, but so far she hasn't. I'm disappointed that I only found her right before I move, but I've given her info to the people who are renting my house.

Hip Maids was great! I found them to be very efficient, worked fast and did everything we discussed…read moreon the checklist. The end result left me very satisfied!

Hip Maids did an excellent job working with me to get a short notice job turned around that just…read morehappened to fit into a gap that opened up in their day. They were responsive, helpful and considerate and did a great job cleaning our vacant property after a move-out.

Miss Luque and her son cleaned 12 blinds and windows for us with minimum disruption and wonderful…read moreresults. They also vacuumed second floor carpet with a 'miracle' vacuum that left my carpet looking professionally cleaned. Their fees were reasonable and I will be calling them again!

Miss Luque and her son did an amazing job on our move out deep clean! Not only did she accept our…read morejob same-day, as our previously scheduled company fell through, but she was able to complete the entire 4 bedroom home in only a few hours meeting our deadline. The bathrooms and kitchen never looked so spotless and the house smelled great too! 10 out of 10 would recommend!!!

Carol is a lovely person. She has deep cleaned two of my properties. One being my personal home and…read morethe second a rental property. She puts her sweat and tears into her work. I will be using her again next time my tenant moves out. Highly recommend. Thank you!

I hired Plum Happy Cleaning for a move out clean of a house I was renting. Since her rates were…read morereasonable I also asked her to do the move in clean for the house I was moving to. Carol and her team did a wonderful job. They were courteous, personable, and friendly. They use very simple cleaners that get the job done. No harsh abrasives, and Carol really knows her way around furniture and appliances, like what cleaners work best and when only water will get the job done. I was so impressed with their work. I passed on their contact to my old landlords and hired Plum Happy to do regular cleanings of my new place once I'm unpacked. I highly recommend Plum Happy Cleaning!