Kind, attentive service. They also text you to remind you that your items are ready. It's a very…read moresmooth operation. I highly recommend them.

I called there today based on the Yelp review and was informed that they do NOT have an on-site…read moretailor and that I would need to take the items I wanted hemmed all the way up to Shorewood, and then their tailor would do the work and tell them how much to charge me. Seems like a really odd operation.

Love this place! They always do a great job. The dry cleaners and the seamstress (or seam man)…read morealways do an amazing job. I had a hole in my jean jacket and they did a great job fixing. The family business is fabulous and a value for your money.

GREAT FAMILY PRIDE . Thats what you will receive this is not…read morea franchise. They appreciate your business and value relationships. I have dealt with both Generations and they both have great values.

I preface this by saying, I didn't get prices before I dropped off but the woman at the counter was…read moreextremely unfriendly. I didn't have a great vibe but decided to leave two dresses, one suit and a dress shirt. When I went to pick it up, my bill was just short of$70.00, I thought maybe dry cleaning is super expensive in WI (I'm from Illinois where I thought everything was more expensive), again, my fault that I didn't get more information but let me return to the tone that was set by the very unfriendly attendant. But here is why I am writing the review, the gentlemen who waited on me when I picked was contentious right off the bat when I asked about the breakdown of prices, I honestly was genuinely curious. He explained to me that dresses are subject what they subjectively deem type special dresses (my 70.00 dress from David's Bridal cost half that to clean, more than a suit, it is jersey material). I was in sticker shock but that is not the issue, it was his VERY condescending words and attitude that really struck me. I walked knowing that I would be finding a new cleaners, they certainly cant be anymore expensive! Hopefully they will be kinder!

Very friendly in drop off and pick up. Did a great job on the service my items loom new! Will be…read moregoing back!

Needed to take my Canada Goose Parka in for a cleaning before storing it until winter. The tag…read moresaid I could wash it myself but I just wasnt comfortable with that. I also had a Dooney & Burke handbag that was all discolored and I took that in as well. I looked on Yelp for a nearby dry cleaner and this one popped up. I met with Sam, the owner, who greeted me right away. He asked if I had been here before and I told him "Nope, I found you on Yelp". He seemed very happy to hear that. He did look over my coat and said it should be a pretty easy job. Runs about $35 but right now there is a 30% discount going on. Then the bad news, he looked over the purse and said he doesn't do them anymore, he was going to refer me to someone else but said it would be between $60-$75 dollars. I just decided that it wasn't worth it, and I'll just give it to my granddaughter to use. (she's 8). All in all I found him to be friendly and honest. Prices seem reasonable too. I probably should have waited to get my coat back before I wrote this review but I have confidence that everything is going to be fine

When I walked into the store, Sam, the male worker, was using the bathroom with the door open and…read morealso did not wash his hands before interacting with me at the front counter. Disgusting unprofessional, and just weird. They ruined my fur blanket and denied leaving a blue mark on it. I have photo evidence and although they are able to refund me the rather expensive $40 fee for the cleaning, my blanket was $98 and now has a blue marker stain on it. I would've been fine with the refund, but while talking on the phone, the owner was rather rude and patronizing. He kept interrupting me and laughing while I was talking. and they refuse to admit that they were the ones who stained the blanket. Dont go here, it's overpriced and they are careless and unhygienic. Wash your damn hands.

I've come here many times for suits and winter jackets and every time the service is exceptionally…read morewell, my clothes get a good cleaning, and the pricing is competitive. I've gone to other places in the area and none compare to the high quality of service I've always gotten here

We just picked up my husband's suit today and it smells like an nursing home. It honestly needs to…read morebe cleaned again. We will be using a different dry cleaner in the future.

I have gotten my dry cleaning and shirts laundered here for more than a decade and have found…read moresuperior service and precision work to be the rule. The staff is helpful at the business location and any minor errors are handled immediately. In 10+ years some glitches are bound to happen, but it is how they are corrected that really matters. I use the home pick-up and delivery service. The driver is always on time, orders are always complete, and my little dog almost always has a little treat left for him in the door. What could be better?

The lady at the front desk was quite short and irritable when I entered the store. She abruptly…read morerequested my items without even mentioning their prices. When I inquired about the price, she was completely clueless. I had a leather item, and when she said she had no idea what the price was because it was sent out, she seemed annoyed that I brought it and didn't just automatically know the things she was telling me, even though I had never been there before. Will not be back.

My daughter has very wide feet and is incredibly hard to fit, so finding hiking boots can be a…read morechallenge. We had just left a well‑known outdoor recreation store feeling completely discouraged. On a whim, we stopped at Michael's after noticing they carried a brand that specializes in wide widths. She chose a pair of Irish Setter boots that felt great in the store, but after wearing them around the house for a while, they started to feel too narrow. When we called, the associate told us to bring them back and explained our options: we could try the next wider size or have the boots professionally stretched. After trying on the wider pair, my daughter decided to have the original boots stretched instead. She wore them on a hiking trip shortly afterward and found them to be very comfortable. The service and willingness to problem‑solve made all the difference.

I brought in four pair of shoes and sandals. He barely looked at any of them and decided they…read moreweren't worth bothering with. Not one of four? Come on! I guess he doesn't need my business.