Two years ago, I took two very nice outfits to the cleaners because, well you know, their supposed…read moreto know how to clean the items and I wanted them 'professionally" pressed. It was a choir robe and an outfit with tulle. The woman asked ME how to clean it! So I left it up to them and they both came back damaged; the choir robe was stained and the tulle outfit totally destroyed. What I found out later that that choir robe could be washed at home, smh...but THEY didn't know that.
We worked everything out. I didn't charge them for anything...
Two weeks ago, I took 3 blazers, one of which could be regular washed and pressed. When I took it in, I stated that i wanted it washed and pressed and she told me "oh no, they'll all go in dry cleaning", once again trusting this lady who at the FIRST time took in my clothing.
That should have been a RED FLAG...
The 3 blazers, two off-white and one black. Well, the black blazer is ruined. You know why? It was cleaned with the two light-colored blazers and now the black blazer has little white balls that are VERY hard to get out. I have to buy another one.
I tried to give them the benefit of the doubt. Whoever is doing their cleaning, lazily puts everything together and ruins the clothing. Yes, I have pictures. I'll attach them later.
They apparently don't know/don't care. Not going back, do not recommend.