Be careful using this company, they charge 3+ times their cost of parts…read more Replaced a fan that only cost $150 on Amazon but they charged over $500 for.

Keeth Heating & Cooling is the best in ther business of heating and cooling. We have utilized…read moretheir services for years. They are knowledgable, friendly, efficient and very cost conscious. Brett and Tim on the installation side.... Willie on the service side and Cathy running the office are outstanding! I give them my highest reccomendation!

I've used Suburban for many years now but it seems they have closed and sold their business to…read moreMastercraft. It's not the same business and my experience with Mastercraft was not good, just from basic customer service perspective. I made an appointment to troubleshoot a non-working AC. They said they couldn't give me a time window until the day of. So I called at 8:30 and the office told me should be afternoon maybe around 1. So I skip lunch figuring I'll grab something on the way over when I get the call. No call, so I end up eating only crackers. 4:30pm rolls around and I call and she says I'm next. Next, it's 6pm and the office is closed and I'm wondering if they're still coming or the tech ran out of time. So I call the after-hours emergency service and the on-call tech did call me back and said the tech is still coming. The tech calls me at 7pm and so I rush to the house to meet him and he gets there at 7:30pm. He diagnoses the problem in 2 minutes (no pressure, 20 year old unit, need new). And oh by the way they probably can't install a new one for another month. They're obviously very successful yet they can't be bothered to invest in a system to keep the customer informed when they're coming. Lucky I didn't take the day off work since I work close enough to rush home but it's just a basic lack of customer respect. Anyway bottom line is that Suburban no longer exists, it's just a name (now Suburban Mechanical) that forwards to another business. On the bright side, I found a small very capable business that was able to come out and schedule me within a week. If you're also a former Suburban customer, check out CJB Mechanical for your HVAC needs.

We have been customer for decades and had recommended their services to our neighbors , Jason was…read morealways very pleasant to work with. I made an appointment for service this year they said they will come 8-12, at 1 o'clock nobody had showed up, when I called the lady on the phone said that she didn't know when the technician will come, I canceled and rescheduled it for January 23 with a window time of 8-12. at 2 o'clock nobody had showed up or called, when I called to see what had happened the person on the phone was very rude and said that she didn't know what time he was coming, when I asked at what time he will finish for the day, her answered was "until he finishes". i waited all day and nobody showed up or called. i called them today to talk with the owner because I really want to know why they don't want to come to my house when I have been such a good customer, no one called back. That is no the way they should treat customers, and for sure not a loyal customer like us.

I've dealt with Craig at Slasor, before for a repair of some damage during a siding install. I…read morecalled again to evaluate if it's time to replace a 20 year old air conditioner that is working. Craig sent out a tech who evaluated the unit and determined repair costs. Craig then determined the new unit cost. Based on those numbers and the "rule of thumb" that if repair cost multiplied by age of unit equals more than $5,000 it time for a replacement, I will be getting a new Trane air conditioner. I believe Craig can be trusted.

I was charged to add refrigerant for a suspected pinhole leak instead of finding the leak. I was…read moreaware this wasn't a permanent fix but was led to believe I would get some life out of the fix. The fix failed immediately and i had to shut my unit off four hours after the tech left. I have called twice for a follow-up and the company has completely ghosted my calls. They tell me they will check with the tech and no call back. They installed this unit and have provided good service for many years up until now. Our plan was to have them check our furnace after vacation and then proceed with replacing the entire HVAC system later this fall or early spring. Apparently, they don't want my business and now I'm out $ for the "fix" they provided. They have lost there touch with loyal customers and instead prefer to make a quick buck.

I have used Quality Heating and Cooling for several years. I never had any problems with them. Just…read morerecently, my a/c went out on one of the hottest days of this year. I called and talked to Sandra and she sent someone out the same day and the tech repaired my a/c. I highly recommend this company.

I give Quality Heating and Air Conditioning a "0" rating. I already posted a "0" rating for this…read morecompany because of unresolved issues with a new furnace installed in April 2024. Now the new AC unit installed in April has failed. The AC is leaking large amounts of water into the furnace compartment and down into the blower area drenching the motor, bottom of the furnace and the floor. Again, absolutely no cooperation from Quality or any urgency to schedule an appointment. This is Saturday and I was told that someone will contact me sometime on Monday. I have been told that before and when they contact me, it will be a future date. In the meantime, I am now stuck with a furnace and AC unit that is either defective, installed and serviced incorrectly or both. Quality Heating and Cooling license should be revoked.

Prompt service, friendly and knowledgeable service repair individuals. Would highly recommend.read more

Our old furnace died and Robin Aire sent two techs out to replace and upgrade it and our AC unit…read more Kyle and his partner were very professional and the finished product looks terrific and works perfectly. Kyle walked us through the new thermostat as well as the equipment and we couldn't be happier. Thank you.

American Air Havoc did a great job at my home! I normally don't leave reviews, but I felt the need…read moreto. My things were installed back in march and I've been happy every since. Today June 30,2026 I called with a question/concern and the rep actually FaceTime me to figure out what I was talking about, obviously they like to keep their customers happy. I definitely recommend. Polite and professional. You won't regret it

I started the process to have HVAC equipment installed with American Air HVAC through the MiHer…read moreprogram (HOMES/HEAR). After the energy assessment, I received the recommendations and was surprised that they simply wanted to swap out the existing 100-amp panel for another 100-amp panel. I expressed my concerns about the addition of electric HVAC components and the current capacity of our system. I even provided information from the Department of Energy and State of Michigan EGLE (see attached), which strongly recommends upgrading the capacity when the electrical panel is done in conjunction with a heat pump, furnace, and water heater upgrade. Despite my concerns and the information provided, Shuaib Yacoub (project manager), said that I wasn't worth his time. He even blocked me on Facebook to prevent a negative review.

I received a quick response to my project request for airflow issues (no airflow) and inconsistent…read morecycling. However, the technician let me know after the visit that he forgot his camera scope and would have to return to check the airflow. I paid $231.39 to be told they can't yet diagnose my issues. And I would have to pay an additional $50 plus labor to have a return visit to bring his scope camera to check for airflow issues and a quote for the service, if discovered. I understand companies are looking for ways to stay afloat in this economy but taking advantage of customers is not the way to do it.

They were AMAZING!! able to come out same day during the heat wave when nobody else was, fixed…read morethe issue and helped by taking additional steps to try to make sure the issue is fixed long term.

We just bought a house and have had two very minor issues I called them out for. They installed…read morethe HVAC in this house 30 years ago, and various owners have kept using them. They actually have all the records for this house and know exactly what's been done. The tech that came out (Ryan) is super knowledgeable and professional, and fixed my issues each time in under an hour. He didn't try to sell me anything I didn't need. I will definitely keep using them, and I will have them replace our system when the time comes.

I have used D & G for over 40 years and I have never had a bad experience. They are always prompt…read moreand completely honest. There have been times when I have been convinced I needed a new furnace or C/A unit just to be told by their service people that it is a minor repair. I trust them completely and pass on their name to everyone that I know.