Stopped by after a lunch meeting. My boss got the 6-pack for the office. She got 3 chocolate…read morechunks, snickerdoodle, oatmeal raisin, and white chocolate macadamia. The chocolate chunk is gooey and delicious. I can't wait to try the white chocolate macadamia.

The costumer service was the worst I've ever experienced ! For my son's 4th bday party I placed an…read moreonline order for pick up at 12:30pm. When I attempted to pick up the order was not ready until 4:11Pm. This is unacceptable and to make matters worse the young lady at the front was very unprofessional! She repeatedly told her co-worker in front of me and my husband and I quote " THAT IS NOT ON US", "THATS NOT ON OUR END". When I re-checked my application it showed the cookie cake had already been "PICKED UP"!!!!!!! They gave the cookie cake to a different costumer .

I definitely recommend Crave Cookie. These cookies are 100% better than Crumbl…read more The cookies are large and cost around 4.99 plus tax. They are crispy on the outside with a warm and chewy inside. They serve them warm, and can easily be reheated at home in the microwave the next day. This cookie restaurant is spacious and very tidy! You can see the workers making the cookies. The customer service is very quick! The employees were friendly and very efficient. I had the Crave Chocolate Chip for $4.99. It consists of Ghirardelli milk chocolate chips and tastes gooey delicious. I also had the Holiday Cupcake cookie with sprinkles, cake batter frosting, and sugar dough. It was delicious! Of course, I would not eat cookies regularly because it isn't healthy! But if I was a big back, I would eat cookies here every day!

Ordered my cookies online for family that was visiting out of town at 10:30pm received notification…read morethat it would be ready by 10:55 so I took the hour in a half drive to Crave to pick up my order. When my niece and I arrived the door was closed there was two workers there just looking at us not saying a word. So I call them to let them know I am here to pick up an order. The employee with Orange/Red hair tells me they're "actually out of cookies" and my order was "never made" I am so confused because why would the website allow me to order and send me a confirmation that my order (4 cookies) were ready. He said he could give me two options which are "come tomorrow" or get a "refund" I requested a refund because I really couldn't believe they would allow me to take a drive out here to pick up an order that was never made and he proceeded to give me attitude letting me know that he wasn't "robbing me" I told him I never said that but common courtesy would be if you know my order was never going to be fulfilled to give me a call and he tells me again rudely had I included my number on the order they would of. I then told him not only did I included my phone number but my email as well so I found it really frustrating how this even happened. And now I have to wait a day for my refund. Never again the one star is the only way I am able to leave a review if it was up to me it there would be 0 star! Attaching my order confirmation with all my contact information listed that he said was never provided.

Came here for the Dubai chocolate brownie because my local store was completely sold out. The…read moreservice here was great. I was greeted upon entry and the store smelled of deliciousness. I love that's it's an open kitchen and you can watch them preparing desserts. This Crumbl is nestled in a huge strip mall so there's plenty of parking.

I recently stopped by the Crumbl Cookies location in Tinley Park. Crumbl is famous for its…read morerotating weekly menu of unique and delicious cookies that are fresh, warm, and irresistibly gooey cookies. The customer service was good and I was greeted upon arrival. The workers were in the back making the cookies and the aroma smelled great. During my visit, they had an impressive mix of flavors, including classic Milk Chocolate Chip, Chilled Sugar, and a few fun, unique options like Snickerdoodle and Cookies & Cream. These cookies are soft and chewy. I ordered the Milk Chocolate Chip, where the chocolate melted perfectly into the cookie. The Tinley Park Crumbl is clean, bright, and inviting. I loved watching the team prepare the cookies fresh behind the counter. The staff at this location was friendly, welcoming, and happy to answer questions about the different flavors. They made great recommendations and didn't rush me as I decided (which was hard, considering how good everything looked!) I'll definitely be back to see what flavors they have next!

TOO MUCH FROSTING seems a 10 inch cake was made into a 12…read moreinch with frosting. Tasted great and was a beautiful cake.

Cheesecake inside it tastes good. The cake looks pretty. I…read morewish it tasted more like strawberry. Im not sure what the crunch is made of. It tastes like crumbled up cake cones and lakes flavor.

I purchased Little Mama's Cookies at the Plant Chicago Summer ‍…read more Market. 4459!S. Marshfield, Chgo. They are scrumptious! I bought the oatmeal raisin and the chocolate chip. Do not deny yourself this delightful treat. See you next week Little Mama's Cookies!!!!

Went there this morning at 11:30 to pick up a six pack of classics went to the counter and asked…read morefor him. He pointed to a table with preboxed ones I ask if I could have some fresh ones that I saw just came out of the oven he said no, and pointed towards the boxed ones saying that they were made fresh today being that the place just open and the boxes were cold. I doubt if they were made anytime recently.

So I stopped by today 6/16/23 to buy a 6 pack of Cinnabon and a small Latin lady was helping me and…read moreshe mention to me the boxes of 6 are behind me i told me I wanted fresh ones and she mention they where fresh, I told her I'm the one paying for them and I wanted the ones on the pan she's like well you will have to wait 15 minutes for a new batch. Told her no problem I will wait then another Latino guy with glasses said to her charge him individually if he wants fresh ones so she told me it was going to be $46 dollars and some change! Told him that was very bad business I'm the customer and I'm paying for what I want not what they want yo give me I would like a store owner to reach out to me and correct this mistake and insult. Not good at all bad business......

TLDR: Excellent customer service, even if you're not technically a customer! Highly recommend on…read moreprofessionalism and willing to help fix a problem when they had no responsibility to! The full story: I accidentally ordered from a location in IL with the same city name (I live in TX - oops!). I called the number for the store that I accidentally ordered from and got a "this number is disconnected" message. I went to the Crave site and reached out to the Oak Lawn location because I didn't see the city address I needed and thought maybe the two stores were the same. Oak Lawn team responded (again, no reason to - just wanted to take care of a customer of Crave) and GOT ME A REFUND. Again, the Oak Lawn location had NO reason to assist me but they did it anyway! Thank you to the team at Oak Lawn!

Don't play with my emotions!…read more I walked in with high hopes, and honestly for the price I expected my socks to be blown off. These are not cheap cookies. I paid about $22 for four, which I understand are supposed to be "exotic" flavors. Let's start with the one I was most excited to try: the Golden Dubai. The name alone sets the bar pretty high. Unfortunately, it didn't quite live up to it for me. It was extremely sweet and covered in glitter. Oddly enough, the display cookie didn't have the glitter, so I'm not sure if that was added afterward or what the deal was. They also poured some kind of liquid over the cookie before serving it. I'm honestly not sure what it was, maybe some type of sugar glaze, but it pushed the sweetness way over the top. And I'm not exaggerating when I say this cookie had me wired. It was so sugary that I actually felt jittery afterward and had to lie down for a bit. My blood pressure was definitely on level nine after that one. The pistachio was decent, but still sweeter than I prefer. Then I tried the Mediterranean one (the red cookie) and it had the same issue: just overwhelmingly sweet. At that point I didn't even bother with the other two. I ended up giving them to my neighbor's daughter. Maybe my taste buds have changed over the years, but I just can't tolerate that level of sweetness anymore. For me personally, this place is a no. That said, if you love very sweet, over-the-top dessert cookies, this might absolutely be your thing. Plenty of people probably love them. But for me? Sorry CRAVE, I really had high hopes. I did try the chocolate chip bites, that one was really good. The place is beautiful and clean so again, thats a plus!

The smell of fresh cookies draws you in, but the change in weekly options keeps you coming back…read more Every year I have missed the key lime cookie. It's always sold out. My husband and I just so happen to be running errands in the area and he pointed Crumble out to me. I was so excited! Ran in and got the cookie. It was delicious!!!!

Great cookies. My child loves this place, we will be back to visit. Love the new thins…read more. Thanks!