Here's the design I'm trying to achieve. Here's pictures to make sure you see my vision. Can we…read moreachieve it? And now, everytime I'm in my kitchen, I'm reminded of how Floor to Ceiling never achieved my design vision. Too many changes made on the job, most unnecessary. (especially fixing an unsatisfactory installation error for "free", and adding that cost to another area of the budget.) I'm not going to list all the issues I encountered--but buyer beware. After paying a pretty penny, when all is done, you have to live with it. Look around. A company is as good as who they contract the components out to.

Came here last February to get some ideas regarding a bathroom remodel. We were given a part-time…read morecollege intern to help us thru the process of looking at vanities, tiles, toilets, etc. Kind of high pressure and very expensive materials. Well they sent out 4 contractors to appraise labor costs. Total cost was about 15,000. They were so unimaginative. Didn't even have design software to assist in the visual representation. Found some one else in Sycamore at almost half the cost. Project is complete and we're very happy. We will never go back to the extremely expensive Floor to Ceiling.

Everything went well!! We contacted Adrian on 1/10 and 17…read moredays later our carpet is installed and the area is as clean as a whistle. He came in and gave us a quote on the same day that was better than anyone else. He helped us pick out carpet that would look great yet functional in our granddaughters play area. He even covered our stairs and padded them as an extra courtesy. I'm so excited and thankful for his honesty, the value, and the finished project. We have plans to use him again as we replace other carpet in our home. He won't perform any service that he can't backup!!!

Adrian did a great job on our carpet installation . Prices were very reasonable and very easy to…read morework with.

Our carpet installers worked hard, but they weren't given the right amount of material, and…read moreseparation places are seen. It could also be the quality of the carpet. We had to call the salesman to follow up on the date of the installation, though he had said he'd call us. None of these things are really unique to Carpetland, in my mind, though. Price seemed average.

On top of this bad experience, I then had my entire second floor carpeted with premium carpet to…read morematch my master bedroom, costing more than $7k, and the new installers put a hole in my wall. I was told by the management team that it was my fault since my wall didn't have the proper 2x4 in the corner joint to stretch the carpet, what?? My house is 18 years old and passed all inspections, I just wanted to update my flooring. They refused to make repairs to my wall and said I would have to go through their installers, which never called me back!! I would recommend never doing business with this company!!

Our carpets look like new. They cleaned our area rugs in a machine to clean both sides and…read morebrought them back. They look great.

Very happy with our area rug cleaning. (4) area rugs were estimated and picked up and dropped off…read more Great customer service, gave us some good tips for the future. We will use him again. Very pleased.

Jim at ReSurface Pros was great to work with and he did an excellent job at refinishing my shower…read more(looks brand new), restoring my bathroom sinks (eliminating mineral deposits & polishing bowl & chrome), and saving me money by not refinishing a 2nd bathtub/shower but rather using his special cleaners to bring it back to looking great. Jim was accommodating of our schedule, was an excellent / timely communicator, and was very knowledgeable of his craft and the various cleaners that he uses given the specific material / application he is working on. He was very diligent in preparing his work area for success with proper taping, ventilation, drop cloths, etc. When finished, his clean up was great. Lastly, his pricing was fair and as previously mentioned, he gave me suggestions for saving on the project costs. I have absolutely no hesitation in recommending him and in using him for future projects.

Very satisfying experience with Jim's expertise and professionalism in this niche service which he…read moreprovides. Excellent customer service and honesty with his explanation of expectation and choices in tackling our shower floor leak problem a few months ago in Batavia. We were very pleased and highly recommend Jim from Resurface Pros. Choose someone with experience and knowledge, Jim's your guy!

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

The best company, super professional and responsible, always on time and the ideas they give us…read morewere exceptional. Una compañía muy profesional, nos ayudaron con buenas ideas y su trabajo nos encanto.

José is very professional with his work. He did my kitchen backsplash installation and it was…read morebeautiful, he also helped me with the Design and gave me new ideas for my bathroom remodel. I am happy with his work. I will hire him again for my next projects. And he can help you not only with the tile. He recommended you places with quality and good prices. You can leave you key work him and your house will be better that before. I am confident with his work and trusted person