Ran out of boba a hour before closing. I ordered a drink for each of my children and they made me choose which of my children got a bubble tea and which one did not, guaranteeing a disappointment to one of my two children I have promised bubble tea. I asked for them to make the one drink and then refund me for the other one, and that took forever. It took over 20 minutes to get one drink.
They made no offer to me to rectify the situation, just can you order something different - like I did something wrong by ordering bubble tea at an open bubble tea place. Hey we will refund your order and just have a free drink, we are sorry would have gone a long way.
Also when this place opened, it looked nice. Now all the chairs are covered in stains, ripped, and shabby looking. The desert display case is full of milk jugs instead of nice pastries. It looks neglected and run down.
If you force me to choose which one of my children get a bubble tea while I watch you fill every one else's order, even though I ordered first, that is not cool. I will not be back. read more