Buyer beware, even after recent renovations this car wash does not get the job done. Pickup trucks suffer the most here and are not entirely clean, SUVs leave the wash partly clean with bird poop still intact. What they say the car wash can do is untrue. So sad that management does not seem to care. A few miles away is Mr. Wash in Kensington Maryland, DuPont ave. Makes silver spring look sick. Silver spring Tag readers inability to read all tags, causes entry delays and back ups, requiring a person to enter tag info manually. So much for new equipment. Main office needs to fix these issues. That is if they care! Probably not. read more

$30 to only have residue left back on the car from the soap or wax. Other carwashes in the area are better. And cost less. read more

I've been a longtime Mr. Wash unlimited wash subscriber and of their 11 locations throughout Maryland, Virginia and Delaware, this location is the closest Mr. Wash to my home. I visit almost every day and I think the value of paying for an unlimited subscription is worth it because the cost of a single wash is only slightly less than a monthly subscription that now allows you to get your car washed twice a day at any of their locations. (FYI..It used to be only once a day so neither are truly unlimited.) They also have a solid number of locations to utilize versus other car washes that may only have a few. This location does not have vacuums and the next closest location that does have vacuums is located in Kensington. This is the only reason for my 4 star rating instead of 5 for this location. Everything is pretty much automated so I haven't interacted with staff much unless there was an issue with my account. When I have, everyone has been professional and helpful. Don't be discouraged if you pull up to long lines. Even at their busiest, the lines still move in an efficient way getting you in and out fast. read more

Voicemail message says "all our locations are open" so I drive to DTSS (GA Ave) location and NOPE. It's closed. Hate that I bought an annual membership for this BS. read more

You can definitely find a better price than $30 for a simple car wash, but we needed a good wash so we paid it. Within minutes, our car was washed and the bird poop was gone. Was it the world's best car wash? No, but it got the job done. read more

By 8am they had yet to open, which wasn't great for me because I had been waiting. I actually didn't even see any employee anywhere around, which leads me to believe that this place is perhaps temporally closed. The best part about this car wash is its advantageous location. It would have been perfect for me to slide right on in before work. Unfortunately my wash will have to wait until later. Not the end of the world. read more

Mr Wash - Car Wash Near Me - Silver Spring, Maryland

$30 for a car wash that didn't clean bird poop off the back. The dryers don't fully dry the car and therefore there are drip marks all over my SUV. Don't waste your time or money. read more

had a very disappointing experience with Mr. Car Wash. Even after I sent them a cancellation email, they still charged me for two more months (around $69.98) without me using the service at all. It seems that even if you unsubscribe, they will keep charging you. This is not how a customer-focused business should operate. I would advise others to be very careful before signing up. read more

Okay place and gets the job done for your general car wash service needs! The unique seller of Mr. Wash is their idea and offer of unlimited monthly car washes. For a price of $16.99/month, you can come here for an unlimited, unrestricted amount of car washes per month....as many times as you want. * Note: This for an exterior (outside) brushless-machine operated wash only. No interior cleaning. This is great for those on a rush and/or may just be in the need of a quick cleaning. This is not your place for getting a detailed car wash job. Often times, the wheels are not cleaned well from the wash and sometimes there can be spots missed (not cleaned) on your car. This has been my experience on several occasions. Also, for the price, there is no interior cleaning or vacuuming service provided. You would have to vacuum and/or towel dry yourself. There are a couple of pay stations onsite for this if you chose to do so. The line goes pretty fast mostly because the wash is short. The drive-thru wash gets mostly everything on your car; even the pollen that seem to dust your car completely green this time of year. For the price, it's not bad. If you chose the monthly wash for $16.99/month, then I would say it is worth it. Otherwise a standard wash without this deal or membership will run you $22 bucks each wash or visit....which is a rip off here for no interior cleaning, window cleaning or vacuum service!! If you want a full-service carwash, I say go elsewhere. There are plenty to serve you all within a one mile radius on the same street location of this Mr. Wash (on GA Ave.) In all, Mr. Wash gets a "thumbs-up" from me when I am in a rush or only when I just want a quick wash for my everyday car, but not my high-end ride. I take it elsewhere. TIP#1: Sign up for the $16.99/mo. - unlimited wash & get 2 months free! Cancel anytime with no penalty. TIP#2: For sports car enthusiasts or high-end car owners, I do not recommend "brushless carwashes" or places like this. It can wreak havoc--scratches out of no where on the body of your car and paint job. Just my two cents...and humble opinion. read more

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Very angry! DO NOT VISIT THIS CAR WASH! I just came from this car wash, the front and left side of my car have deep dents in the paint. Also, the machine only washed the left side of my car and almost took off my rear windshield wiper and left mirror. What a terrible place. On top of that they charge you 30 dollars for the shittiest service ever. Will be requesting a full refund, I hope this place shuts down for good. read more

Wonderful and Caring employees! I wish there were more places that were kind and receptive to us. Who love service. Keep up the great work.

Excellent service; courteous and professional staff! Service was prompt and there was no long wait. The staff was ready to assist the customers. My vehicle was well cleaned and a bonus was free vacuuming. Highly recommend. read more

Do not come here!!! Their car wash conveyor ripped off my inner fender liner, and they had the audacity to say I came to the lot with the damages after I submitted a claim. read more

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They load the cars too close together!! The front and back of my car is always partially washed because of this-- they have our cars flow through bumper to bumper--- I am going to cancel my subscription because of this. Is it really too much to ask to wait 10 seconds before they load the next car?? It happens every time I go! read more

Do not go here $30 for exterior only is insane. I've seen much better exterior wash at a gas station. Plus the staff is rude.

Avoid this bad value! The Silver Spring location no longer offers interior cleaning at ANY price without a recurring monthly bill... Subscription? Nah nah, honey I'm good. And the $25 wash is like what gas stations offer for a fraction of the price: outside only, no hand drying. Tip: there's not even any customer-operable vacuum here -- they took away the hose! So you're forced to take your business elsewhere, or try a Dustbuster or shopvac at home. Two stars because their interior cleaning used to involve dirty rags that streaked cars' interior glass anyway. So maybe parting ways is a good thing. (Like someone who shows their true colors before you were about to ask 'em to prom.) After a decade as a customer, I'm not going back. With this regressive new pricing model, Mr. Wash seems to think they have a monopoly on DC-area car washes. Thankfully, not the case! read more

I've been coming here for years, and admittedly not at all during the pandemic. I went two days ago just to get the exterior washed to discover that they are charging $25 just to wash the outside....ummmm, no thank you! The attendant opened the gate to allow me to exit and said "you haven't been here for a while." I said "that's right, and I will never be coming back." I immediately went to my local car wash and got THE WORKS, which includes inside and out cleaning, wax and sealer, and shiny tires for $21. I understand that Mr. Wash trying to recover losses from the pandemic, but seriously.....how many people are going to pay this for an exterior wash only? read more

You are better off leaving your car in the rain because that does a better job of cleaning your car than this place. Stains were still there as if the car wasn't even washed. Save your money and go somewhere else. read more

Can't even get the back of the car clean. Parts of my old car around the license plate would stay dirty after going here, but I was optimistic that my new car wouldn't have that problem. This car comes out even dirtier. The convenience of this place can't make up for not being able to fulfill its most basic function read more

Mr Wash - Dirty car - Car Wash Near Me - Silver Spring, Maryland

Do not go here. My car didn't come out clean (bird poop) and there was a malfunction and the car behind mine bumped into me, damaging my bumper. Worst $30 l ever spent. read more

There is no inside the car detailing. The car still has stains/dirt even afterwards. Yet they want to charge $30 per wash and heavily try to push their monthly subscription to the point of being rude. Not worth it, keep driving. read more

This place is fast and convenient, and they have great prices for unlimited car washes. However, the exterior wash is sometimes not as clean as other places. You pay for what you get- $6 for a wash! The interior is a job well done- so I'd raise to 3.5 stars because they do a nice cleaning for the price. read more

Mr Wash - Enter at your own risk - Car Wash Near Me - Silver Spring, Maryland

I have been a customer here about 5 or more years I used their different services in those years which they use it to rip off a customers but today this isn't my issue I recently bought a new car which is $60k+ wanted to use this car wash I have started using about 10 to 20 days and then I have noticed that scratches all over the car I immediately stop using it and tried to contact the supervisor he took all the scratched areas and told me to wait 3-5 business days to get an answer then never got an answer I tried to contacted them many time after 3 weeks or so customer service sent an email saying that they are not responsible for the damage because I may have those scratches from other place and they were sure their machine is latest and no body complained before with this kind of issues! So this was their response for their long time customer! read more

Terrible job with spots and dirt remaining .... and so expensive! $25 for only exterior, nothing inside the car. They didn't even bother to dry it at the end, so I had to do that myself. They don't have vacuums available, as their website states (go to 7-11 two doors down). Save your money, I'll never go back. You can't see the price until you are at the front of the line, I feel scammed. read more

Don't set up for auto pay. They not allow you to cancel it. No customer service at all!

$30 less than a minute for real? Rough machine, scratched my car. CR wash in gas station is much better than what it is here. No interior clean for $30 is too expensive. read more

This car wash is terrible. I paid $25 for the lava wax (which includes a regular wash + special wax). I have a few issues with this: 1. There's no way of knowing I actually got the special wax. Each car goes in & out in a line, and the whole wash is about 1 MINUTE LONG. 2. There is still visible bird poop and dirt on the back of my car. So glad I didn't sign up for the monthly membership they were pushing because my car is STILL VISIBLY DIRTY. I wish I could get my money back because my car is not clean. read more

I generally like going here but the monthly plan is strange. Sometimes it is one price and then it goes up without explanation and other times it stays the same. Sometimes when you cancel they offer you a lower monthly prices and other times they say you have cancelled but bill you anyway. Sometimes they cancel you a day early. It's hard to figure out if they are on a 30 day billing cycle or start at the beginning of the month. They never answer any of their many phone numbers. It might be better to just have a package where you get ten washes for a particular price. From a quick glance at the internet it seems they have a huge number of similar complaints. Also they have an odd practice of often not having a second employee to pre treat the passenger side of the car. Note: Most of the employees are very nice and friendly. There is one bossy one though who gets frustrated when you don't pull up to the gate just right. So recently they kept missing the bird poop on the passenger side. It's frustrating to go there and not get the same level off service each time. read more

I generally have been satisfied with the car wash. However, I signed up to get the monthly inside and out for 59.99 but I did not realize this is a recurring charge. I thought I had to agree to extend each month. How do I cancel this recurring charge? I do not want to continue! Thanks read more

Supposedly unlimited. Yet when I tried to wash my car, I was told I'd already washed the "that day." I hadn't. BUT even if I had, I paid for d@&m unlimited washes. When they looked uo the subscription, they supposedly could not find it. Utter BS! Cancelled subscription immediately. Rip off. read more

If I could give them no stars, I absolutely would. I've been struggling to find a proper car-wash in the Downtown Silver Spring area. I love the location as it's on my way to work, but the overall service is completely flawed. First, a full car wash is close to $30, but you don't get your interior cleaned, or your exterior hand dried. So, you come to get your car washed, but you leave with your car wet, and will eventually get sun spots. No this wouldn't be an issue, however no one can explain this to you before you pull in. The signage is misleading also. So, I tried unlimited. I like to get my car washed at least every other week, once a week if my schedule permits. They clean your interior, dry the exterior. BUT THEN YOU HAVE TO PAY AN ADDITIONAL FEE FOR THEM YOU CLEAN YOUR WHEELS! And they don't even do that correctly. Unlimited is 59.99, by the way. Crap service, awful subscription model. nickel and dime prices with terrible results. read more

As of May 2019, their price for an Ultimate Wash, which is really just a 'good' wash, went up to $40. No thanks. They are only interested in signing up their monthly subscribers. This customer, loyal for the past 15 years, is gone. Bye Bye read more

Decent wash for the price... I have the monthly unlimited wash acct which is good for the price but the back of the car is never really clean. Of course all of the action and Cleaning jets focus on the car as you are coming through the wash but nothing to focus on the rear. The guys that spray the car as you are approaching don't spray the back which would be a huge help in making sure it's clean. Just a suggestion, don't forget about the rear of the car. No sense in seeing a clean car coming and a dirty car when you look at the back ‍‍‍ read more

Mr Wash - Car Wash Near Me - Silver Spring, Maryland

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This is a zero star review. Couldn't submit unless one star is selected. Will never patronize Mr. Wash again. Brought our car in for a wash and the machine damaged the back and a piece came off. We had to ask them to stop the wash and went back in ourselves to retrieve the part. They took no responsibility determining after their own "investigation" the car had damage when it was brought in (it did not, we just purchased it and have the delivery inspection records to contradict their "investigation"). read more

This place is horrible. I thought it would be like the other Mr. Wash, where there are set prices for exterior and interior cleaning. I drove up and the guy kept trying to sell me a monthly membership for $30. I told himI was not in the area often enough for the monthly unlimited exterior washes for $30. I just wanted sometime wash and he said $30 for a onetime exterior wash. They are rude and I drove off. No thank you. Scam artists! This place is basically a gas station car wash you drive through. There is no service. read more

I'm still a fan. If you want a hand wash, go north on Georgia Ave. If you want a quick, easy in-and-out outside wash, come here. I am now an SUV owner and this was my first time taking it through a car wash. My vehicle wasn't too dirty; just had some dried on dirt on the bottom and undercarriage. The Ultimate Outside did it for me. Clean as a whistle. No scratches. No up sell (I believe this location is now a full service car wash as opposed to an express despite the marquee). With every wash you get a coupon on your ticket for a future Ultimate Outside wash for just $7.50. I signed up for their E-mail club and I got a half priced wash today as a birthday gift! $5.00 for a clean car. That's the ticket! read more

It has been awhile since the last time I went to a Mr. Carwash. As I recalled, their monthly membership was a new program that offers unlimited outside washes. Today, I had to get the interior cleaned but I was pressed for time. Came here to get the Lava wax $22 then pulled up to the lane for interior cleaning. To my surprised, I found out the interior cleaning is ONLY available for members only and there is no option for non-members to purchase it as an add-on. Shame on me for not reading the signs (if any) that this service is now exclusive. I loved Mr. Carwash, especially, the Kensington location but with their new tactic, I won't be returning. read more

I was a regular here for years however today their staff was so rude to me I doubt I'll ever go back. Washes are over priced and the lack of concern for customer satisfaction make me never to return read more

I signed up for the monthly subscription. Unfortunately, the back of my car never seems to be cleaned thoroughly. Also, depending on the location, the quality of the wash can either be underwhelming or okay. I've been a monthly user for about 6 months and as I was waiting for the screen to read my tag, I see a message saying that my fee was doubling next month. Wow...DOUBLING! I don't see how they can justify this and also not send me proper notice in the mail or an email. Needless to say, I'm going to be cancelling my subscription. read more

I was literally in and out in about 5 minutes, which is a good thing. Mr. Wash is a no-frills type of carwash, just a notch above the drive thru carwashes you'll find connected to a gas station. I give them a 3/3.5. Mr. Wash is not quite a 4. Here's why... PROS: -They actually have a variety of wash options and offer full-service interior/exterior cleaning, starting as low as $7 -Tire dressing won't set you back too much ($3) and it stays on for a week or so. I love that "just washed" look. -Whatever they're using for carwash solution is pretty decent. My paint doesn't seem splotchy or faded afterward. It actually shiny and the super powerful dryer at the end actually leaves it dry and streak-free! No more getting out the car to finish drying windows, etc. CONS: - Their service kinda sucks. You might catch wind of their anxiety/annoyance with you if you start asking questions or pointing things out. Try to disregard that. Although Mr. Wash could use some work in the customer service dept, I'll be back for more: They're fast, my car is sparking, and the price is just right. read more

Mr Wash - Carwash stand and price list - Car Wash Near Me - Silver Spring, Maryland