I cannot say enough wonderful things about SFMOTO--especially Dave B!…read more I have a 2013 Lance Cali Classic 125cc scooter that had been sitting in a garage for about 10 years. She badly needed a tune-up, new tires, and a new battery. I called scooter shops all over San Francisco, but everyone turned me down because of the scooter's age or because they now service only electric scooters. I was at the end of my rope and honestly thought I would never find anyone willing to help me get her back on the road. Then I remembered SFMOTO on 8th Street. Years ago, I purchased my first motorcycle helmet, shoes, and gloves there while taking motorcycle classes, but I didn't realize they also repaired scooters. I was so happy to learn that they are a Lance distributor and service Lance scooters! Dave B was my service representative, and he was amazing from the beginning. He has such a great personality and genuinely understood how much getting this scooter running again meant to me. Although the shop normally doesn't accept vehicles over 10 years old, Dave looked at me and said, "I can't say no. I can see how much you want to ride your scooter, and I love your passion. I'm going to say YES!" And he did! SFMOTO fixed my scooter, and now she purrs like a kitten and is ready to ride into the sunset! I am so happy and excited to ride again. I truly believed no one in the city would help me, but Dave found a way to say yes when everyone else said no. Thank you, Dave B, for seeing how much this meant to me and for helping bring my scooter back to life. I love SFMOTO so much that I ended up buying another helmet, and I will definitely be back. Thank you, Dave B--you ROCK!!!!!

LADIES!!!! This review mainly for you…read more I'm in the very beginning stages of researching the best beginner bikes for me. Context: the last time I was on a bike, I was a teenager. I'm 58. So, I rolled up to SF Moto & I'm greeted by JASON. Told him what I was doing, and he asked some follow up questions & sent me upstairs to CHANA. I told Chana what I was looking for, showed him a picture, and he immediately said, "no you need this..." then he called TONY. Tony suggested some bikes, then he pulled out two: Honda (fave) & a Kawasaki (good too). He let me sit on them, take a look, and then he offered some tips. He did not rush me. He did not make me feel dumb. He was patient, especially to someone who was not buying. Next he said let's go & talk to TONY. Tony took more time than I thought he would as he walked me through the countless gear. He shared not buying a "Lexus" helmet in the beginning, until I have some rides under my belt. I learned so much. All & all ladies. This is a male dominated industry, and it is easy for men to make women feel small. Not these guys! I cannot wait to get started. Thank you to: JASON, CHANA, JIM, AND TONY. And I am going to give a shout out to the sweet man, talking to Chana when I arrived. He gave me some good advice too. Unless you are an experienced rider, please listen to whatever advice these guys give.

Great coatomer service! Was interested in a Kawaski KLX 250. The main issue was that it didn't…read morehave off road tires, so they put a set on for a more then fair price. Whenever you buy something at a dealership you want to feel good about what you bought and the experience. I felt good about both! Highly recommend them if you see a bike there that your interested in. Took it to the mountains the next day for the weekend. Couldn't be happier

From initial messages to actually going into the shop, through delivery, everything about this…read moreexperience was great. I bought a bike from them, and everything went smoothly. Each person associated with the business that I interacted with was great. They answered all my questions, and made it a worry free experience. They offer delivery, and the while process was straightforward and easy. The actual store was really cool, with tons of bikes on display. The use of shipping containers was cool too! It's been a while since I purchased the bike and wanted to wait a while before leaving a review, just in case. Everything with the bike has been great, and I've been enjoying it ever since. I wouldn't hesitate to go back.

If you're a new rider looking for a reliable and trustworthy motorcycle shop, I highly recommend…read moreTokyoMoto. I first reached out to them about my leaking fork seals, and I had the pleasure of speaking with Shawn. He told me I could bring my bike in for a quick inspection, so I stopped by and they took a look at it and gave me an estimate. From the beginning, Shawn was transparent about the pricing, what work needed to be done, and what I would be paying for. Before coming here, I had gotten quotes from other shops, and TokyoMoto's price for replacing my fork seals was significantly better. I was so happy with the price and how they treated me that I decided to have them replace my chain as well. Obviously, adding another service increased the original estimate, but everything was explained clearly and there were no surprise charges. I had seen a previous review mentioning unexpected or last-minute charges, but that was not my experience at all. Shawn was very straightforward about their pricing and what each charge was for. I always felt like I knew exactly what I was agreeing to. They were also fantastic with scheduling. Since my motorcycle is my daily commuter, they worked with me to find an appointment that wouldn't interfere with my schedule. Luckily, I ended up being able to bring it in on one of my days off, and everything worked out perfectly. The whole crew at TokyoMoto was friendly, responsive, professional, and transparent throughout the entire process. My bike came back riding great, and I genuinely appreciate the work they did. They've definitely earned my trust, and TokyoMoto will be one of the first places I call whenever my bike needs service in the future.

I am a new rider and purchased a used bike that I thought was having carburetor issues. I dropped…read moreit off at Toykomoto to look it over and perform some routine maintenance. Shortly after, my bike was still stalling. I called them back and spoke with the owner, Shawn, who wanted to make it right and personally came out to my place and kept my bike for a few weeks to try and replicate the situation. The entire time he had it, he would give me updates.As it turns out, it was just me being a noob and not using the fuel reserve correctly. Shawn was very helpful and professional throughout the whole interaction; I was only charged for the cost of fuel. This kind of customer service is almost unheard of, and I will not be buying/ servicing a motorcycle anywhere else. I cannot recommend them enough!

Munroe Motors has kind of ruined every other service experience for us, in the best way possible…read more We bring our motorcycle in there regularly, and at this point the level of care and consistency just feels unmatched. It is not just that they do great work, it is how they treat you while they are doing it. You walk in and it feels like they actually care about getting it right, not just getting it done. Every visit has been smooth, clear, and surprisingly stress-free. They explain things in a way that makes sense, keep you in the loop, and never make you feel like you are being upsold or brushed off. There is a level of professionalism there that is hard to find, especially when it comes to something as important as your bike. You can tell they take pride in what they do, and it shows in the results. At this point, they have completely set the bar for us. It is rare to trust a shop this much, but we do. The bike always comes back exactly how it should, and we leave feeling confident every time. That kind of customer service sticks with you, and it is the reason we would not think twice about recommending them.

I purchased a 2022 Moto Guzzi Motorcycle on 9/23. This was just prior to Munroe dropping the brand…read more(or Piaggio group dropping them can't say what happened there) At any rate... I took them to small claims over engine damage (I lost) Mr. Prentiss made a stronger case to be sure. That's not my gripe, I lost the case fair and square. (kudos to you Mr. Prentiss) Unfortunately, he felt the need to not-so-subtly demean me and my skill set in a public forum. Even going so far as to suggest my skills, or as he would have it, lack of skills, could be the cause of someones death! I've run across this mindset and even been on the other side of it. Those with a particular skillset view themselves as the sole & rightful "Keepers of the Holy Arcane Knowledge" and any Do-It-Your-Selfer that even SUGGESTS they *might* be capable of servicing the vehicle they own is viewed as an idiot and a blasphemer. While others may praise the shop to the heavens, just be aware, Mr. Prentiss harbors some pretty unkind attitudes about you, his customers. Especially if you even THINK about working on your bike!

I love working with Scuderia! I bought my bike here, and they have been incredibly helpful every…read morestep of the way. They were especially accommodating when I needed help storing my bike for a while--it was a huge weight off my shoulders, and they kept it perfectly maintained for me. I also have two vintage bikes from the '80s, and even though that's not their main focus, the team is always happy to answer my questions and help me keep them running. They really go above and beyond for their customers. Beyond the great service, the vibe at the shop is awesome. I genuinely love hanging out there and going to their events--everyone is so kind. My dog loves the shop just as much as I do, especially getting to see Kennedy's dog, Honey! Highly recommend them for both their expertise and their community spirit.

Had a quickshifter installed on my 2024 Tuareg 660 yesterday. Rode in and waited at the shop for…read moreit to be done. Nick was great at reception and the whole process was easy. Nice coffee shop right next door and Scuderia was comfortable with a couch and lots of two-wheeled eye candy. Nick kept me updated on the progress and spent some time with me afterwards explaining the new feature: What to expect, operation, how to identify a problem if it were to occur, etc. Could not be happier. Unfortunately didn't catch the name of the tech who did the work. I do my own maintenance but if I ever need to service my bike, "Niko", this is the only shop in the bay area I'll take him to. Thank you Scuderia!

Edit 9/16: I finally graduated to having my own bike, and I definitely wanted to give NorCal Cycles…read moremy business! Took my bike for its first service here (and generally my first experience at a moto service shop), and got to interact with this side of the shop now. Freddie is an awesome guy and helped me get my service scheduled and kept me informed throughout the process. Both break-in service and some additional accessory install that I requested were done, and I'm happy with the work. I'll definitely be back here for my future motorcycle needs! Edit 7/11: rental #3 done! Honda Rebel 500 this time around, really great machine to ride! I love that this one came equipped with a wind deflector which helped with comfort riding on the freeway. Definitely nicer having the parallel twin over the single, really enjoyed my ride! As always, it's a pleasure to interact with my favorite people at the store. Nini, Henry, Freddie, Anthony, the whole crew... yall are awesome! I'm happy to have a preferred local motorcycle shop in the books. Looking forward to giving them my business when it's time for servicing my own bike -- Edit 6/20: rental #2 done! Honda Rebel 300, perfect bike for a beginner with short legs. Again what a great experience interacting with an all-star team. Nini, Henry, Freddie, it always feels good to be at the shop and interact with them. Really great people to talk to, I've learned so much from them talking through my ride, what I've learned and could improve on, and generally just progression with my motorcycle journey. Being a returning customer, you do get discounts on the base rate, and I'm looking forward to my third one I'm planning for next month! -- 5/24: I'm editing and reposting my 5-star review with way more details now that I have firsthand experience of renting a motorcycle from there, and just how blown away I was by the overall experience. tl;dr -- local area intimidated total beginner squid had a very good overall first experience renting a moto and getting on the road for real As a brand new rider fresh off my M1 endorsement, I came in more nervous than I'd like to admit. Nini at the front desk was absolutely perfect for the job imo: compassionate, reassuring, and exactly what a first-timer needs before throwing a leg over a bike for the first time for real. Freddie and Henry were great too, really easy dudes to talk to and very helpful with sharing tips and other pointers for me. I'll be honest, I dropped the bike an equal number of times on both sides over the weekend, all at zero mph (embarassing af). Symmetrically bruised ego, perfectly balanced. Returning it felt intimidating, but the whole team handled it with zero judgment and genuine professionalism. I didn't try to hide anything and they made the whole process painless, albeit with some monetary penalties caused by my inexperience (I own up to this though). I'm leaving with my wallet lighter but with my heart genuinely fuller for the experience. The environment this shop creates for nervous beginners like me is genuinely rare, and it made me feel supported and motivated to come back and do better next time. Will absolutely be back for my next rental and keep getting ride time in, because real experience gained like I did is priceless. The human element of the shop is just cherry on top, and makes me feel good I'm supporting a local business. Shoutout to Nini, Freddie, and Henry. You made a squid feel welcome.

As a new rider, I recently purchased a used Yamaha R3 and wanted to ensure everything was in good…read moreshape. After riding for a few weeks, I noticed my forks were leaking oil, so I took it to Nor Cal Cycles for a repair. From the moment I walked in, Alfie greeted me and made me feel welcomed. He took the time to listen to my concerns and scheduled an appointment for me to drop off my bike. About a week later, Alfie reached out with some honest recommendations, including changing my tires which I happily agreed to. His honesty and kindness are truly refreshing in today's world. Where finding folks who take pride in what they do a bit tough. Alfie also shared with me additional advice about my bike once I came to pick it up, which was great. A huge thank you to the entire Nor Cal crew, and especially to Alfie for making this experience so smooth. I'll definitely be returning!

My go-to for my Honda Helix and one of the few, if not the only, places in the city able to provide…read morea brake/light inspection on my Helix for the DMV. The business is about as old school SF as you could hope for; an honest breath of fresh air. They are fair with their prices, deliver high quality work, and have always been kind and gone out of their way to finish repairs quickly and explain the process involved. Christina (hope I remembered her name correctly) is incredibly organized and communicative. On my last visit, Danny (one of the technicians) really went the extra mile on my behalf. Highly recommend!

In a pinch, this place was recommended to me. I had high expectations, but soon it soured…read more Overpriced, I felt like I was being scammed. Upon picking up my bike the mechanic was trying to push more services which was odd because what he was pushing had just been done. Then on my trip home my storage box fell off my bike on the freeway, so I went directly back to the shop, they immediately got defensive and tried to blame me or my installer. When I asked for the owner it was deflected claiming he lives out of state. They took no responsibility. I would have at least taken an apology or sorry for putting you and or the public in danger. Lastly, I originally had my two tires replaced, very costly compared to other spots, but testing out the bike, it is shotty work. It doesn't feel balanced and feels shaky and slick. Im gonna have to take it somewhere else to get it looked at cause I definitely dont trust these mechanics. The shop seems okay, this is strictly about the mechanics and the work they've done. Another odd thing that really stuck out to me was how exact the timing was on the finished work, 1 1/2 hours... and I mean exactly. I do not recommend coming to this place, you will end up feeling unsafe, feel like you got ripped off and if something going wrong, it's your fault. I had to go to a different place and spend another 100 to get a new storage box and will be spending more to have someone look over the sloppy work this place has done. They dont care if you get killed out there, there take is, it wasn't them.

This is first time to this dealership, lets see how it went:…read moreThere is No parking in the area except for street parking at your own risk. Inside was a modestly lit atmosphere that was conducive for selling the motorcycles. The service was good, friendly sales people that were willing to make a deal. Very nice selections , just couldn't get the deal made this time though. I may come back in the future, they have nice choices to choose

I needed a helmet. They have helmets. Older dude working here was pretty friendly. I noticed…read morethey are related to SoSo Cycles out in Concord, so we chatted about that. They didn't have a lid I liked so I just swung my leg over a few bikes and made braap braap noises then left. Good times!

Adam is great. Honest, knowledgeable mechanic. Seemingly always available. I've had my Triumph…read moreStreet Twin in a couple of times and he's always done great work.

I trust Adam to take care of my scooter and do all of the right things to keep it running because…read moreit's an older Honda elite. I dropped it off and it sounded horrible and was dying at stoplights. When he returned it - was running well and everything improved so much. He's keeping this old scooter running by finding old parts all over the country. Thank you Adam! And he's very reasonably and fairly priced! Wendy

Wonderful! This…read morescooter workshop loves their customers, always go above and beyond in service - are prompt, well-priced, and are true experts in what they do. I service my Vespa there and trust their work , advice and guidance. The techs and owners are really lovely people as well. A gem and captures the spirit of the best of SF!

I've been to different repair motorcycle shops in SF and this is the best one no doubt!…read moreThey not only helped me out with my vespa they also gave me advice on how to make sure I did not have the same problem again. Everyone there is absolutely amazing and they go above and beyond with their customers. Highly recommend