Matt was awesome! Very knowledgeable knew exactly what to do. Quick response. Very reasonable. I…read morewould recommend his service to everyone.

From the owner: Bearded Builders Baltimore- Formerly, Westmoreland Design and Build remodels homes in Baltimore and…read moreHartford counties in Maryland. We have been proudly remodeling kitchens, bathrooms, and basements for over 30 years. We have helped several happy customers with their home remodeling projects throughout Parkville and the surrounding areas! We are a family-owned business and it shows. The owner of the business takes pride in every project and is always onsite working with his crew right down to the last detail. We are happy to give an in-home consultation and estimate for a remodeling project. Westmoreland Design and Build is available any time - just give us a call at 410-365-2983

There is a reason they have an average 5 star review. The work is excellent at a reasonable price…read more Super happy and will use them in the future. Recommend them to anyone.

He has been very responsive and patient with my inquiries and questions and very flexible with…read morescheduling Looks brand new

These guys returned my call! I voiced my complaints (loudly), and Tub Coaters listened. I spoke to…read moreAlex, I spoke to the manager, Eric, and they made things right. Tub Coaters sent out Geronimo promptly and he made some of the repairs even though it was almost 8pm. He's has been here before and I can confidently say he's just as patient as he is competent. Eric worked with me on the price and I'm happy with the repair. As for WHY Tub Coaters wasn't picking up my calls resulting in my 1 star review? Eric said they use some fancy VoIP phones and in an effort to avoid spam calls, the system blocks numbers that call repeatedly (sigh). What's the solution? They said they'd speak to their phone provider to get it fixed up. And how can we get ahold of them? I'd suggest filling out their online form. Hopefully, those messages will go directly to them! If you get Alex's direct line, give him a call. He's still as reliable as ever

Overpriced 8/25/2026 - December 2025 I had my tub reglazed…read more It was fine up until this past weekend and I noticed a piece of the glaze lifting up. I called the number I previous had several times and opted for the option to leave a voice mail. At 1:57 PM Eric called me and asked if I had call the office. He informed me they screen the calls for scammers. I told him that is so stupid and absurd that a business would screen calls knowing customers will be calling all day and they have to wait for a return phone call. That does not make sense to any human being on planet earth. I was informed by Eric it will take 10 -15 minutes for repairs at a cost of $45 the hours are 5 pm - 8 pm, The tech will call when they have time after their day jobs are completed to let me know when they are available to complete the repairs to my tub. If this is not a good time for me they will put me back in the cue call - there are no dates to schedule for the paid repairs - will check with his boss to see if the first repair will be done for free - Eric stated the repair fee will be waived the tech will know not to charge a repair fee because it will be documented in my account. The tech will call from the following number 1-667-220-7798 - I informed Eric to ensure the tech has shoe coverings. I do not wear shoes in my home. I asked for the supervisor's named and was informed it is Dave - Eric is manager - if I do not receive a call within the next 7-10 business days call back and ask for Eric 8/24/26 5:41 PM Geronimo arrived and did not have shoe coverings though he told me he did when called, he wanted to wear his shoes in my home and bathroom. He informed me his shoes are clean. There is no way he went to other customers' home and walked outside on the dirty ground and his shoes are clean. He called his supervisor Eric who asked what did the last tech wear, what does that have to do with today. Eric told me I did not tell him the tech should wear shoe coverings. Any decent company should automatically have shoe coverings for their techs for people who like eliminate any unnecessary germ inside of their home. Geronimo refused to wear his socks because he said the floor is cold. The did did not have a solution so I have to be inconvenience again and wait for their unexpected call when they have an available tech between 5 pm - 8pm after my work day of 8 hours. I informed Eric to ensure the tech has shoe coverings the next time. This is ridiculous customer service.

GET AN ESTIMATE/ QUOTE IN WRITING BEFORE LETTING ANYONE WORK IN YOUR HOME!!!!! I wish I had read…read morethe reviews before working with this company. I purchased my first home, and I wanted the floors stained a darker color before moving in. I did a quick Google search and they were a top hit for the area. I was crunched for time and needed it done as I was moving in within the next week or so. I was quoted a price to do the entire house. When the workers came, we realize they would only be able to do the main floor. I let them start because the quote for the whole house was still reasonable and I assume that the main floor would be less than that. The work was completed and I was called with the final number. it was more than expected but I agreed. I was on travel and needed to pay the next day when I got back in the country. When I called back, the price had been raised another $600 and a lien was threatened on my home for these charges. The workers left with lights on in my house overnight multiple days., close the windows after I open them, which caused the fumes to fill up the house, and several missed spots around fixtures and appliances in the kitchen. Overall, my experience wasn't bad until I was overcharged and then threatened to be sued over charges that were trumped up and added out of nowhere. I would never recommend this business to anyone after my experience. It turned moving into my first home To it unnecessarily stressful moment.

I am extremely disappointed in this company and their lack of communication and transparency…read more We hired Fabulous Floors to refinish our hardwood floors and we were so excited to see the results, and were surprised to see wood stain ALL OVER our shoe molding. When we asked Matt if the plan was for Fabulous Floors to touch this up with paint, he said that "they aren't painters" and that we should have known that this is a common thing to happen. Matt explained that "everyone" knows that you either replace or repaint the shoe molding after restaining floors. I explained that maybe that's a common known part of the process in the industry, but that it definitely isn't obvious to homeowner to assume that they should prepare to incur additional labor costs to make the floors look presentable after we've paid for this "complete" solution. We also asked if there was anything we could do to help prep for the work, and Matt responded that we didn't need to do anything. We would have gladly taped off the molding to protect it if we knew that Fabulous Floors was not planning to do so. In no part of our initial consultation was replacing or repainting the molding mentioned, and in all of the before-and-after photos and process videos (shared on this very page) by the company, the shoe molding is in perfect condition after the work has been completed. In the process video, it even shoes the molding being removed between Step 1 and 2. This could have been avoided with up front communication. More disappointingly, upon bringing this up to Matt, he seemed extremely unconcerned and said "it's not a big deal for you to just grab a paint brush and paint it". It is frustrating to pay a company to do a service and be treated this way, and to have your home looking worse than it did before.

Called, spoke with Vince, the owner. He gave me a phone estimate and I scheduled the work for a…read moreweek later. He arrived on time, was careful to lay down sufficient floor protection, was friendly, knowledgeable, and professional. The area he addressed looks like new. I highly recommend.

I had the world's ugliest 1960 salmon color bathtub. However, this thing was sturdy, and still in…read moreexcellent shape. They don't make them like that anymore. I started researching tub re-finishers and found Vince online. His website is very informative. I called him and he fully explained the process and his prices were very fixed. I am not going to name the cost, just in case it changed but let's just say I saved myself over $1000! (If I had purchased a new bathtub) The process itself takes about 4 hours and then you can use the tub a few days later! I could not believe the difference it made it my bathroom remodel. Vince is a very reliable, cautious, hard working, detailed contractor. This is his speciality...refinishing tubs. You will be amazed at the difference. The price is more than fair and the quality is A plus!

$4600 for two bathroom refinish jobs…read more Did they fix the tile? Sure. Does the paint look pretty? Sure. ITS NOT WORTH $4600 when it chips within weeks and painters tape takes off the finish!!!!! My professional painters were flabbergasted and can't even fix it because Tub Coaters uses some sort of spray paint that we can't buy. AND they want to charge me $45 for a touch up? Are you joking me? They got paint on our freshly done balcony roof, and my sidewalk. I have a complete shit time getting a hold of anyone there. They are not timely at all. They came to "fix" the flaking paint yesterday and then left because the office called and told the guy to go to a different job!!! ARE YOU KIDDING ME?!?! This job was done only a few months ago and we haven't touched the paint with anything but painters tape by our contractor. It SHOULD NOT COME OFF LIKE THAT. Y'all don't stand by your work and it's TERRIBLE. These 5 star reviews are a joke. This company is a joke and the selling tactics and procedures are predatory. The fact that they have to defend that they've been in business 25 years and have many happy reviews does not change our terrible experience. They've been awful to work with. This paint job is not worth what they're charging and if I had known better I would have gone somewhere else who was charging less and had better customer service. But they were "fast" and could come sooner. My mistake.

Scheduling service was easy, appointments were very available. The gentleman that did my work was…read morefast and polite and overall i was happy with the work. However, there were a bunch of gouge marks left. My tub, and the finish is able to be indented with light pressure of a fingernail. That doesn't seem quite right, so I've made multiple attempts to contact the company. I've only managed to get on the phone with somebody one time in the month and a half since my service, and the person that I spoke to on the phone refused to address that I have physical gouges left in my tub that I can see and feel. He dodged the question, and kept saying that he couldn't comment on any of the work that was done on my visit. He very directly said that I should wait a month and be sure to use the tub and then call back in a month, at which point. I again had issue getting a hold of anyone in the company. So they won't take any responsibility for the quality of their work. If someone isn't happy with it. Would not use again in the future just for this.

Fantastic outcome of my old bathroom. They made it look like a new 1040's bathroom. I love it. And…read moretheir prices were better than anyone in Baltimore. Thank you for fabulous work!!

Bryan and Jackie were friendly and available from the beginning -- very thorough with the estimate…read moreand answering all questions during that process and prior to starting work. I'm very pleased with the finished product -- my 100 year old bathroom looks new! I will bring them back in to do work in another bathroom and recommend them to anyone considering this process!

This is a fantastic company. Felix and his crew are top notch professionals. Great price,…read morerespectful of my home, careful with furniture moving and newly painted walls. Everything went as smoothly as Felix had promised. I would highly recommend this company to anyone who needs their wood floors refinished or replaced ! EXCELLENT FIVE STARS!!!!! Shelley

This is a great company. One phone call scheduled an appointment. Felix came by on a Saturday…read moreexactly on the time we agreed upon. 10 minute review of the work (refinish one floor, replace another) and I had a firm price (with appropriate caveats for unknown issues that might pop up). We agreed upon a date for the work. Felix and his crew showed up exactly as agreed upon and completed the work exactly as promised. No payment was required until all of the work was complete. Honest, straight forward transaction. Great quality work. This is the way things should work. Highly recommended.

If you wanna work with a poor quality contractor, then Jason Brown & team is your guy. He is highly…read moreskilled in the art of "BS" and does not have your best interest at hand. This guy is not Honest & Full of "BS". He offers the lowest form of customer service iv seen in years. Guys like this gives good contractors a bad name. Do Not Hire this Conman.

Jason Brown refinished my hardwood floors in my kitchen and family room, just over 2 years ago and…read morethey need to be completely redone again now. The floors are cherry and were originally installed 21 years ago. They wore beautifully, despite an active family with 3 kids and 2 golden retrievers, for 19 years. When Jason saw the flooring for his estimate, he said there was no problem in refinishing them. When he completed his work, the floors looked beautiful but, within days, the finish started wearing off. I called his office right away and was told that this was normal wear and tear. After several more emails, he agreed to look at pictures. He stated that the problem was the dogs... The same dogs that I have had for many years. Obviously, dogs can cause somewhere to flooring... but in this circumstance, the finished was literally scraping off with minimal distress. Jason finally came out to the house after many calls to his office. This occurred about 6 months after he finished the project. He blamed the problem on the dogs and the cherry floors. He refuses to admit any responsibility in terms of the finish literally wearing off. When people come into my house, they frequently exclaim "what happened to your floors, they look horrible!". The floors look much, much worse now, 2 years after Jason Brown refinished them, then they did prior to him working on them. I'm very disappointed by the quality of the job and the lack of customer service.

I needed the gate on the fence on my backyard fixed. He did an amazing job and his price was very…read morereasonable. I will use again for future projects and highly recommend!

First there were problems with his phone number. Then I sent pictures of my project, as he…read morerequested. I had to reach back out to him after no reply, says they went to spam. We had a discussion about the project via text. I asked a few questions and requested an in person look and estimate. He ghosted me.