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    Fabulous Floors Baltimore

    1.7 (6 reviews)
    Closed • 8:00 am - 6:00 pm

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    Tub Coaters Tub and Tile Refinishing - Touch ups to my tub

    Tub Coaters Tub and Tile Refinishing

    (6 reviews)

    North Harford Road

    These guys returned my call! I voiced my complaints (loudly), and Tub Coaters listened. I spoke to…read moreAlex, I spoke to the manager, Eric, and they made things right. Tub Coaters sent out Geronimo promptly and he made some of the repairs even though it was almost 8pm. He's has been here before and I can confidently say he's just as patient as he is competent. Eric worked with me on the price and I'm happy with the repair. As for WHY Tub Coaters wasn't picking up my calls resulting in my 1 star review? Eric said they use some fancy VoIP phones and in an effort to avoid spam calls, the system blocks numbers that call repeatedly (sigh). What's the solution? They said they'd speak to their phone provider to get it fixed up. And how can we get ahold of them? I'd suggest filling out their online form. Hopefully, those messages will go directly to them! If you get Alex's direct line, give him a call. He's still as reliable as ever

    Overpriced 8/25/2026 - December 2025 I had my tub reglazed…read more It was fine up until this past weekend and I noticed a piece of the glaze lifting up. I called the number I previous had several times and opted for the option to leave a voice mail. At 1:57 PM Eric called me and asked if I had call the office. He informed me they screen the calls for scammers. I told him that is so stupid and absurd that a business would screen calls knowing customers will be calling all day and they have to wait for a return phone call. That does not make sense to any human being on planet earth. I was informed by Eric it will take 10 -15 minutes for repairs at a cost of $45 the hours are 5 pm - 8 pm, The tech will call when they have time after their day jobs are completed to let me know when they are available to complete the repairs to my tub. If this is not a good time for me they will put me back in the cue call - there are no dates to schedule for the paid repairs - will check with his boss to see if the first repair will be done for free - Eric stated the repair fee will be waived the tech will know not to charge a repair fee because it will be documented in my account. The tech will call from the following number 1-667-220-7798 - I informed Eric to ensure the tech has shoe coverings. I do not wear shoes in my home. I asked for the supervisor's named and was informed it is Dave - Eric is manager - if I do not receive a call within the next 7-10 business days call back and ask for Eric 8/24/26 5:41 PM Geronimo arrived and did not have shoe coverings though he told me he did when called, he wanted to wear his shoes in my home and bathroom. He informed me his shoes are clean. There is no way he went to other customers' home and walked outside on the dirty ground and his shoes are clean. He called his supervisor Eric who asked what did the last tech wear, what does that have to do with today. Eric told me I did not tell him the tech should wear shoe coverings. Any decent company should automatically have shoe coverings for their techs for people who like eliminate any unnecessary germ inside of their home. Geronimo refused to wear his socks because he said the floor is cold. The did did not have a solution so I have to be inconvenience again and wait for their unexpected call when they have an available tech between 5 pm - 8pm after my work day of 8 hours. I informed Eric to ensure the tech has shoe coverings the next time. This is ridiculous customer service.

    Alluring Floors - Hardwood Refinished

    Alluring Floors

    (5 reviews)

    I have nothing but wonderful things to say about my experience with Alluring Floors!!! Yazmin and…read moreher team were professional, on time, respectful of our property, and finished on schedule. The pricing is competitive and the quality of their work is outstanding! Yazmin was always responsive to messages and answered every question I had. When I was unsure about the stain color for my floors, she took the time to meet with me and my husband twice to mix samples. She did multiple stain patches for us to see the color, and made sure I was satisfied before they finished the work. From beginning to end of the process, she sent us updates, progress pictures, and let us know the status of our job. When we had unexpected minor issues come up along the way (issues with our floors, not problems with their work), Yazmin reached out immediately and explained everything plus showed us pictures of whatever needed to be handled. Yazmin even gave us tips on cleaning and maintaining the floor to keep it in good shape. Her experience and knowledge is obvious, and Alluring Floors did a beautiful job!!! She and the whole team were a pleasure to work with! You can tell they all enjoy what they do and want to make sure that their clients are happy with the end results. I would 1000% recommend Alluring Floors!

    Had to replace a vinyl plank kitchen floor after a dishwasher leak!…read moreYazmin came the next day with samples and made us feel much better about the job. She also wisely suggested we tear up the old floor and then wait a few days for drying. Good idea! Her son and his crew installed the new floor and cleaned up nicely. Our new floor is beautiful! Highly recommend this company!

    Fabulous Floors Baltimore - refinishing - Updated October 2026

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