When you find a trustworthy business it feels like you won the lottery. That's how we felt after…read moreBrown's Appliance fixed our dishwasher and washing machine. What a relief, Brown's saved us money, time and the headache involved in replacing appliances. HUZZAH‍!

I called asking to see if they could help fix my 8 year old fridge. My voice mail was returned…read morepromptly, and even though i was outside of the service area, Brown's directed me on a likely issue i could check myself. Their direction was exactly the issue, and this saved me hundreds of dollars in repairs, or from a new fridge purchase. I wish i could have bought something to show my appreciation for the support. Thank you for saving me this headache.

I needed 2 open wires to porch lights repaired as it was dangerous to leave them open, 2 outlets,…read moreas well as 2 kitchen lights replaced, "one was zapping, the other was flickering." Jack said his hourly rate was only $100, but then he brought a "helper" with him @ $50 hour extra. They secured one wire to a porch light, but in 3 hours didn't have time to work on the other porch light or to replace 2 light fixtures, as they were repairing 5 outlets, of which 2 are obsolete, not in need, not on my list, not a safety issue. Jack charged me $500. I was unable to provide a photo of the poor workmanship on the 3 in one lightswitch/GFCI. Jack told me that he would come back when I had more money. I had told him up front "I am a low income senior." The only way to come up with another $440 was to not pay on my credit card. He said he got FREE light bulbs from Efficiency Maine, as do I. He used his and profited. He made me an appt. for 4 months later October 30 @ 7:30am. On that date he sent a text @ 7am rescheduling for afternoon which was inconvenient for me, but I had no choice as I was expecting 100 Trick-or-Treaters. He kept switching up the plan as to how he should go about working on the exterior porch light. Finally, we agreed on turning one of the obsolete outlets into a light switch. Why didn't he just do that 4 months earlier eliminating the fire danger? So, in fact, Jack charged to repair an obsolete outlet, then charged me again to undo that receptacle and turn it into a light switch. They finally got my 3 new light installed. So a total of $940. So little work was accomplished. My 3 in one lightswitch system looks unprofessional. One lightswitch is not flush with the cover, we are having a difficult time using the outlet, they didn't put in all 8 screws and the 4-piece outlet cover is old, dirty and severely cracked... I texted my concerns to Jack and he kept putting words in my mouth. He was dishonest. He kept bragging about his business. Poor planning on his part cost me double the money and unnecessary frustration. He kept telling me that he had bills too. It's been 4 months. I will start the process with the Maine Attorney General to mediate. ​

Thank you for such excellent service updating my outside electrical. You kept me update pre and…read morepost of events. Arranged for disconnect and connection of service with CMP, and obtained permits needed. Arrived promptly. When work completed, left the area completely clean. You made the whole process very easy. Highly recommend your service.

Returned all calls and emails promptly and showed up exactly as promised…read more Replaced outside light fixture. Nice guy who did everything right, would hire again without hesitation

Quickly responded to the service request, tried to initially troubleshoot with me over the phone…read more(which unfortunately didn't work), and was able to come within 48 hours. Didn't even want to charge us because it was a quick and easy fix. I will be using Apex Electrical for any electrical issues moving forward. Highly recommend.

Greg will not give me an invoice for the work he did on my washer. I paid him $440 to change a…read moresoundboard. I need an invoice as it was under warranty . He obviously doesnt care if I get reimbursed or not because he already got paid.

Fixed my KitchenAid dishwasher quickly. He kept me informed on arrival times and charged a very…read morereasonable rate. I didn't think this quality of service could be found anymore. Don't hesitate to call Greg. You'll be glad you did. Wanda

Keegan Beaver showed up promptly and ready to go. His work was done professionally and there was no…read moreclean-up after him! He solved an issue in my bathroom where a "handyman" began to wire lights and receptacles and made a mess of everything. Neat, courteous, prompt, and very reasonable pricing - what more can you ask?

Reliable and fast! Great experience! The process was smooth, organized, and professional. Thank you…read moreagain!

Our dryer was not working. I sent a text to Mike, who directed me to Tony. Tony promptly responded…read moreto my text. I gave the issue and serial/model number of the dryer. He quoted a price that was extremely reasonable for parts, labor and tax. He arrived at the appointment time on time, fixed the dryer, and was done in less than 20 minutes. Our dryer works like we just bought it 13 years ago! Small business, BBB approved, and great service without hidden fees. We will be going back to them for our appliance needs!

My dryer stopped tumbling and needed to be repaired. My landlord recommended Mike at Appliance…read moreDoctor as they and people in the building had used him before. I looked at the company's website and sent an email, but received an automatic response asking that I call or text. I texted, but received a text back saying that I was probably looking for the person's son, and should text this other number. I texted the other number, and after some back and forth, Mike (or Mike's son? I'm really not sure) he described what he believed the dryer's problem to be, quoted a price, and we scheduled an appointment. The communication/scheduling process was quite strange and overly complex. However, he was prompt, worked quickly and efficiently, and was very kind and considerate. The dryer's working again! He said that he would text me a payment link at some vague time in the future, which was once again strange. I mean it certainly worked out, but it's an odd, disorganized way to conduct business. Really odd to be on two extreme ends of the service spectrum like that.

I am so glad to have found another place to service my lawn tractor…read more They are responsive and friendly. Prices are good and they don't try to "upsell" to you. In fact they will offer something cheaper than what you are looking at it if will meet your needs as well. We just upgraded our 17 year old John Deere and got a good trade in price, and a good deal on a new tractor with snow blower attachment. It was actually cheaper than it would have been to purchase online, with local service.

It is 7 miles one way from my home to their business. They charge $75.00 ONE WAY (so $150.00 total)…read morepick-up for my lawn mower service. I purchased the mower there for a little over $5000.00 five years ago. Oil change/ filter and blades sharpened and that was another $420.00 WHAT A GROSS CHARGE!!! My fault....should never have gone there for any service. It won't happen again. I just hope others don't make my mistake!!

Quality, value and customer service. Grateful to deal with such fine people!…read more Definitely recommend

I gave two stars because the woman on the other end of the line was pleasant enough…read more Bought our new machine in December 2025 and it has broken down. We are now in September 2026 and A1 appliance is unable to locate the receipt for the purchase in order for us to submit it to GE for a refund. They "have no record of the purchase." We have waited more than a week now and have received no word from A1. In the meantime, we have a repair company coming, and we have to pay a diagnostic fee. Would simply like A1 to stand by this product and repair it, but it is very difficult to get A1 as their business hours are extremely limited and when I could reach them, their ability to respond to concerns and needs seems almost nil at this point. They have not been responsive in standing by their product or work. Would never do business with this company again. There is no "deal" here unless you receive a new appliance from them that has no problems.