Our dryer was not working. I sent a text to Mike, who directed me to Tony. Tony promptly responded…read moreto my text. I gave the issue and serial/model number of the dryer. He quoted a price that was extremely reasonable for parts, labor and tax. He arrived at the appointment time on time, fixed the dryer, and was done in less than 20 minutes. Our dryer works like we just bought it 13 years ago! Small business, BBB approved, and great service without hidden fees. We will be going back to them for our appliance needs!

My dryer stopped tumbling and needed to be repaired. My landlord recommended Mike at Appliance…read moreDoctor as they and people in the building had used him before. I looked at the company's website and sent an email, but received an automatic response asking that I call or text. I texted, but received a text back saying that I was probably looking for the person's son, and should text this other number. I texted the other number, and after some back and forth, Mike (or Mike's son? I'm really not sure) he described what he believed the dryer's problem to be, quoted a price, and we scheduled an appointment. The communication/scheduling process was quite strange and overly complex. However, he was prompt, worked quickly and efficiently, and was very kind and considerate. The dryer's working again! He said that he would text me a payment link at some vague time in the future, which was once again strange. I mean it certainly worked out, but it's an odd, disorganized way to conduct business. Really odd to be on two extreme ends of the service spectrum like that.

When you find a trustworthy business it feels like you won the lottery. That's how we felt after…read moreBrown's Appliance fixed our dishwasher and washing machine. What a relief, Brown's saved us money, time and the headache involved in replacing appliances. HUZZAH‍!

I called asking to see if they could help fix my 8 year old fridge. My voice mail was returned…read morepromptly, and even though i was outside of the service area, Brown's directed me on a likely issue i could check myself. Their direction was exactly the issue, and this saved me hundreds of dollars in repairs, or from a new fridge purchase. I wish i could have bought something to show my appreciation for the support. Thank you for saving me this headache.

George( Chip) has been my electrician for 2 properties now. Anytime we call or need anything he is…read morethere the same day or next morning. Very knowledgeable and considerate of being in someone's home. Would definitely hire again

This is a new to us house. I scheduled a service call with a business unknown to me. Very impressed…read morewith the prompt response to my inquiries. We asked for a standard heat pump cleaning, and we got that and more. Black Mold gone. Heat pump works great. Got a brief tutorial from a very polite and professional young technician. 5-stars. Will use again and would recommend to a friend (if I had any).

Have been a very satisfied, happy customer for a number of years. Ivan shows up on time, does…read moreexcellent work, doesn't leave a mess after cleaning the furnace. He works in the Falmouth/Portland area. Reasonable rates. I would gladly recommend him to anyone.

Garett was sensational. Not only did he fix my A/C issues he…read morewas fairly priced. One of his competitors quoted me $1100.00 more plus they said I needed a fan motor. Turns out my fan motor is working just fine. Bottom line is Garett & Coastal HVAC is a solid 10* company!!!

Garret is the absolute best. He has been servicing our HVAC since we moved into our home four years…read moreago. We have lost heat in the dead of winter two or three separate times - with an infant in the house. I texted Garret in the middle of the night, on a weekend and he came the very next day to check it out and get us back up and running. He is so knowledgeable and passionate, and always happy to explain everything going on. We are so grateful for his expertise! Garret is extremely responsive on text, he has talked me through issues over the phone, and I just can't say enough good things. If you have any heating or cooling needs, he is your guy!

Quality, value and customer service. Grateful to deal with such fine people!…read more Definitely recommend

I gave two stars because the woman on the other end of the line was pleasant enough…read more Bought our new machine in December 2025 and it has broken down. We are now in September 2026 and A1 appliance is unable to locate the receipt for the purchase in order for us to submit it to GE for a refund. They "have no record of the purchase." We have waited more than a week now and have received no word from A1. In the meantime, we have a repair company coming, and we have to pay a diagnostic fee. Would simply like A1 to stand by this product and repair it, but it is very difficult to get A1 as their business hours are extremely limited and when I could reach them, their ability to respond to concerns and needs seems almost nil at this point. They have not been responsive in standing by their product or work. Would never do business with this company again. There is no "deal" here unless you receive a new appliance from them that has no problems.

Returned all calls and emails promptly and showed up exactly as promised…read more Replaced outside light fixture. Nice guy who did everything right, would hire again without hesitation

Quickly responded to the service request, tried to initially troubleshoot with me over the phone…read more(which unfortunately didn't work), and was able to come within 48 hours. Didn't even want to charge us because it was a quick and easy fix. I will be using Apex Electrical for any electrical issues moving forward. Highly recommend.