Thank you Mick and the staff at Manchester Lock & Security…read more My son lives in a family apartment unit where my 85 year old dad likes to do his own maintenance. The bedroom door lock was replaced with an ornate old lock/knob that came with a skeleton key. The door lock never worked. Last week my son called me saying that he had problems getting out of his bedroom. The door lock was getting stuck. I live in Westchester not too far from Manchester Lock & Security. I always go there to get keys made. Years ago they even fixed the key ignition switch on my car. I went in on a Friday and inquired about having someone come out to install a new door knob with a key. I was given a card with a number to their dispatcher to call to make a service call. I called and spoke with Ramon. He told me that he had an opening for the following Monday between 9 - 12. That Monday, I called to confirm my appointment. Mick arrived around 11:50am. I showed him what I needed to have done. Mick got right to it. He show me the closest doorknob lock set that would match. He started on the installation. He also put the door plates back on the door to hide the old knob hole. He cleaned up and was done within 50 minutes. My son and I are very happy with the new door knob/lock.

My go-to for years. Have not found anything they couldn't…read morehelp with. Locks re-keyed? No problem. Dupes? The best. Special automotive keys? EasyPeasy. And fast.

One of the most reliable and professional vendors I have ever had the opportunity to work with in…read more11 years of property management

max is simply the best. I have him as a favorite in my phone because I locked myself out so…read morefrequently. He always gets to me so quickly, and is so kind and efficient and just a joy to know. his rates are super reasonable too. superman to the rescue!!

I seriously can't thank The Locksmith Shop and specifically Jonathan enough for going above and…read morebeyond to get a very difficult key for me made!! A few places had already told me that they wouldn't be able to find the key I needed, and although Jonathan did say it would be difficult, he went out of his way to find it! Having this key made seriously has made my routine/life a lot easier and so much less stressful so I can't thank you enough for your amazing service, Jonathan! You're truly the best! THIS is the only place you should be going to have your locksmith needs fulfilled. Not only is the customer service out of the world, it's a shop that makes you instantly become a customer for life. You know how we all have a specific mechanic that we only trust to work on our cars? Well that's exactly what it feels like with Jonathan. I'll be recommending him to everyone I know who needs his services - 10/10! :)

Johnny and Leo fixed my car key when others said it cant be done. Great service all around.read more

This is the best service!!! 10 stars at least. My front door, Balwin Door lock, was stuck. I called…read moreseveral companies, they also promised within a day or two and quoted above thousand, I came to Ray and he showed me how to handle the problem and fixed the lock, within minutes. Nicest thing I walked in 5 min before they closed. His wife and kid happily waited. Customers first Strongly recommended! Also my son used him before and recommended his service We both gave Ray a highest appreciation

Nice guy. Very efficient and cost effective…read more Parking note : Head south on Hawthorne and there is parking right in front of the store. There is also street parking in front but pay attention to the restricted hours. And Hawthorne is pretty scary to park on

We received great service, in a timely manner, and for a reasonable price. Thanks for your service.read more

This guy seemed fine in the beginning. He came out to replace my key which he did. It has three…read morecomponents it should operate. The door locks, start the car and open the trunk. This new key did everything except open the trunk. Initially, I said ok let's see if I can work with this. Tony assured me he would guarantee his services and repair anything if I was not satisfied. I called him back and let him know I really needed that remote to open the trunk too. He said no problem he would order a new key and try to remedy the situation. I waited the first day after our conversation and he did not contact me, so I called him the next day. He said he would have the key the following day which was a Saturday. I called Saturday he had not received the new key so we set it for Monday. Monday nothing happened. So I call again Tuesday he said he would be out. He never shows so I called and at this point, he says he is just going to take back the key, give me my money back and give me back my old FOB. So once again I was going to be keyless. He said I could go to the dealer. Now I was very patient and kind with this man. This man expected me to accept mediocre, he did not care that I would be left without a key and he told me I could just go to the dealer if I didn't want to accept this key that did not open the trunk. It was obvious he did not wish to take the time to program another key and troubleshoot to make certain it would open the trunk. He treated me awful. He would not even try another key. When he arrived I asked why he could not or would not at least try to remedy the situation? He said he would have to run a diagnostic and that he did not wish to touch my car or be responsible. Now what that had to do with the key I don't know. He said that he would be losing money. He asked for his old receipt back, gave me my old key and my money back. I told him this was not good business. To not even try? He drives around in a brand new Mercedes Van and he obviously has big money and more important jobs than my little key. He was arrogant and so unprofessional. He obviously has made it big for himself and has forgotten where he has come from and how he got there. Me being a woman alone disabled and looking for someone to help me and him with a POMPOUS attitude, he just DID NOT CARE! Plus I am a Black Woman. I guarantee you he would not have done this to his own. Not ever. I even told him that this was not cool and he would not want someone to do his wife or daughter this way. So I am without a key and back on the search for someone who can come out and make me a key that is not at dealer prices. I would not ever recommend this man. He obviously does not need our little money because he quickly threw back my $200 cash so he would not have to remedy the problem as he had promised he would do, as he drove off in his brand new Mercedes Van leaving me stranded and keyless. He also did not keep his word. Not at all! I think we need to take back our neighborhoods and communities and open up more Black businesses that cover all sectors. I am not prejudiced but I do believe I was definitely discriminated against today because there was no reason for this. So I will be an advocate to push, promote and support black businesses in our communities. I try to be fair but I straight out witnessed some serious nonsense today! May he thrive and do well and may God bless him and his, but this man is not right. NOT RIGHT AT ALL!!

Mike came on time and was ready to dig into the job. Wasn't sure if my Baldwin mortise lock could…read morebe repaired (was badly damaged) or needed to be replaced. But he took that sucker out and started surgery. 2 hours later he had it back in and working. Saved me like 1500 on a new unit.

I lost the only key to 3 doors at my house. Called and Mike was able to come out the next day and…read morerekey the locks. He was very helpful and a nice guy. All in all a great experience. I'd recommend The Locksmith Guys to anyone needing locksmith services.

Great helpful and professional service. Had an issue with getting key copies made. Two other…read morecompanies could not figure out the problem with my key but ASAP Lock & Key knew exactly how to help me out. Fast and friendly. I will be contacting them for future needs. Thank you !

Literally ASAP. Biz owner arrived in 10 min after calling. He was super responsive, professional,…read moreand a pleasure to work with! 10/10 totally recommend

*** Left a message midnight Thurs. Manuel arrived noon Fri. ***…read more Literally re-keyed four door locks, and made four keys in 1/2 hour. *** Amazingly quick, personable, good job and great prices too. ***

I had lost my keys and needed the door to the my room opened since I was coming home from New…read moreJersey. The person that came over to help (John I believe) was highly unprofessional. He called and told me he was running late twice. Not only that, by the time he got to my place I was rushing to board so everything in the phone call was rushed. He was rushing me to agree to the prices (that I couldn't hear very well since the airport was super loud) and I had no choice but to agree since my flight was already boarding. The total came out to $284 and he gave himself a $40 tip (he claimed my roommate that paid gave that to him but I asked her and she did not). RIDICULOUSLY OVERPRICED FOR A LOCKSMITH. LOOK FOR ANOTHER PLACE FOR SERVICES.

Amazing service, Aviv installed a keypad lock and 2 deadbolt locks for me! Three locks total plus…read morekey cutting. Price was extremely fair. We were done the work in less than a few hours. He met when I was available which was very helpful. The lock install was smooth and he walked me through the keypad lock! No mess after the job, also a little thing that really helps as I was short on time. The absolute best part is they have everything on site in their truck, deadbolts, keypad locks, key cutting , you name it! I have called other locksmiths and this is the first time I was able to do everything on the spot! I highly recommend this key company for any lock needs any time of day! They do not overcharge you, another bonus and products on hand. No regrets. Give them a try! Pros Fast response Clean work Reliable products Fast turnaround Cons None

Technician arrived quickly. The service was friendly and helpful to explain the issue with my car…read morekeys..price fair.

Very professional and knowledgeable. Got it done immediately. Very happy with the price as…read morewell. My ho to lock smith

Horrible service, was very rude and they seem to hate women. The old man claim he doesn't speak…read moreEnglish and laughs while trying to get service from their mess up. The older guy said do I speak English and walked away after saying he couldn't replace a battery for a faulty car fob I purchased from them three months ago. They are scammers beware do not go here for any service. Horrible and hopefully they close soon with all that's going on in the world now. Only reputable businesses should be operating. Update, after I called my husband to come handle this situation, the older guy did replace the battery as he said 50x for free. The old racist man just laughed,. I just needed service after the initial issue. Still wouldn't recommend these womanizer and sexist men at this location. The fact that you keep replying with lies show the fact that you are a scammer. The car was not a 2012, it was a 2016 and so what we purchased a new key from you and it stop working. Sorry we don't use fake documents and get new vehicles. We work hard for the things we have and wanted you to fix the issue by getting the key to work but you lied and offended the battery after my husband got on the phone. Karma will get you and you will reap what you sow........... now go figure out another scam. Also we went to the locksmith on 118th and Hawthorne by AutoZone and the guy was very nice and gave us an original key for $200 not a fake factory key. So again who is the scammer. The best 200 we ever spent and I bet we have no issues. I have the recording and can hopefully post it here as well. Now let it go viral on TikTok...