MR Jewelry does excellent work, fair prices,outstanding service. Cleaned/polished my wifes deeply personal pieces. She was speechless, grateful, bringing tears to her eyes. See you again! read more

MR Jewelry - Deep personal pieces brought back to life - Mobile Phone Repair Near Me - Montebello, California

The owner got mad, and said to just pay $10 and not to come back, when I tried to point out or explain why I was upset. Two weeks ago, I brought two watches here: 1. My mother-in-law's watch that they put a new battery on just days before that, because it stopped working, in spite of the new battery. 2. My husband's thin flat Movado watch because Movado Costa Mesa was charging me $600 12 years ago to get fixed. I want it fixed years ago because this watch has a sentimental value to him: his mom gave it to him as a gift when he was a teenager. He is not 54 years old. His mom passed away in 2009. I can't afford $600 as I don't have that kind of money. His birthday is coming up on 2/6 and I heard about this place that People Loved on Yelp in 2023. My husband said they are good. I gave it a shot. I brought both watches there 2 weeks ago to get diagnosed. Female manager took the timepieces and said they will diagnose and give me a call to let me know what's wrong and confirm with me before proceeding with any work. Sounded a good plan. Two weeks past, no calls. Their receipt said "we are not responsible for items left more than 60 days". I don't want to lose those valuable personal timepieces (both with sentimental value) and I don't want to forget about it because I am a busy working mom. I need this squared away in my head or as they refer or often call it: I need this out of of my hair ‍ Two days ago, I took the time to drive to the place to inquire about my watches. Their door has an automatic lock. No one can come in u less they open the door from the inside, do security purposes. Fair. I pressed the doorbell twice, stood there for maybe a minute or two waiting to be allowed to come in. Not fair, not right, not good customer service. When I got inside the store, I asked about my watches and it looked like the technician who was there that time (different from the technician who installed the battery of watch # 1 aka mother-in-law's watch). They never called to tell me and only told me right there that watch # 1 was just "dirty", so they cleaned it and charged me $20. Fine $20 is no problem. But the problem here is: 1. They never called me to let me know what's wrong, why it was not moving. 2. They never asked my permission to clean it. 3. They did work that costed $20 without my permission. How is that fair and how is the good customer service? As for my husband's watch, watch #2, it seemed that he was just diagnosing it right there and then because 1. They took so long to open the door for me to enter their store and 2. The technician took long to come out of his office to let me know what is wrong with the watches. The female manager: tongue tied and looked like she was just there to obey what the technician says. Technician told me: "I put a battery (without my permission) in your watch and it seems that there is nothing wrong with the movement. It just needs a new crystal $90 clean face dial $40, and replace back bezel $120 (all these are my estimates as I don't remember the exact prices he quoted me for). Total is roughly $250, perfect! Less than $600, I can (finally) afford it. Praise God I told him I am not sure about his claim that the watch has no movement issue, so I want to take it home and observe. I don't know if he didn't understand my request but he started getting pissed. Mind you he was multitasking trying to repair another watch while diagnosing the Movado and talking to me. He was multitasking which was very disrespectful. I started getting upset because of his poor "bedside manners"/customer service and started telling him the gripe that I had with his store, and blurted "your store is not meeting expectation bec...(and I enumerated all the poor service I mentioned above). I don't know why you were voted as People Love Us on Yelp in 2023! I think that ticked him off and told the manager, to just charge me $10 for the cleaning of watch # 1 and he told me "Do not bring your (Movado) watch here again. So basically he was telling me I cannot comeback. Bridge burned. I asked: "Are you the owner?" He said: "Yes!" This place is 3 stars for skills or knowledge but 0 stars for customer service, 0 stars for respect, 0 stars for promises made, promises delivered = not meeting expectation hence 1 star for rounding off but technically it should only be 0.75 star. Pic as proof that his claim to fame that there is no movement issue is incorrect. He said that he set the time correctly but look at the time that it's showing now: 720 am. I shout that pic at 635 am. So he is wrong. This watch has a movement issue. Imagine if I left the watch for him to fix with him assuming that it had no movement issue? That's $250 wasted. I had to bring it home and observe. I used to work for a watch repair place in Sears back in circa 1999. read more

MR Jewelry - Mobile Phone Repair Near Me - Montebello, California

I had such a great experience shopping here. The necklace I purchased exceeded my expectations--it's elegant, well-made, and exactly what I was looking for. Roman provided exceptional service from start to finish. He was attentive, friendly, and truly cared about helping me find the perfect piece. Because of him, this was a five-star experience. I highly recommend this store! read more

MR Jewelry - V diamond necklace - Mobile Phone Repair Near Me - Montebello, California

The reviews are not lying! I called around, and other shops were hesitant to even look at my jewelry "since I hadn't purchased anything." At MR Jewelry, from the initial call they were more than happy to help!! They tested my diamonds, weighed my precious metals, and took a look at some watches. They even gave me an offer for my 14K pieces and recommended pricing for a silver diamond pendant. THIS IS THE PLACE TO GO TO! From one business to another, thank you for your help! read more

Great place and their service was fast and affordable. I will be returning here from now on to service my watches and for my jewelry!

They have Beautiful pieces of jewelry, and I was fortunate to be able to buy a few. They have great customer service, over all I'm a happy and satisfied customer for life. Thank you to all of the staff at Mr Jewerly read more

MR Jewelry - Mobile Phone Repair Near Me - Montebello, California

Came here to get my sterling silver Navajo watch straps refurbished, and my watch crystals replaced, and I must say it was very impressive. On one of the watch cuffs they were able to switch out the gems and install amber. The watch cuffs look brand new and the watch crystals look great. Overall great experience and impressive work and professionalism. Definitely coming back. read more

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Great little shop. Big great service. Repair work done to my pieces was great and reasonable.

Ok so I went to this place because I was looking for a place to fix my favorite ring that has 5 thin rings in one. One of the bands had broken . It's a beautiful ring that I wear everyday. They not only fixed it quick but they made it look brand new when they polished it. The pricing here is really good especially for the quality of work. The customer service was excellent. I also want to mention I had a pearl from Hawaii that my son had given me and the jewler was able to make it so that I can wear it on a chain. I'm beyond happy thank you sooooo much !!!!!!!!! Stop by and check this store out. Beautiful pieces and excellent service and pricing is better than other stores ! read more

I took my elderly mom here for a watch battery replacement. Stephanie is absolutely wonderful!! She's kind and patient with my mom. The battery replacement took about 30 minutes, so we walked next door to Smart N Final to shop. Stephanie kindly called me when the watch was ready for pick up. It was a very quick and convenient way to take care of mom's watch. They are fairly priced too. Mom and I both highly recommend this business. We will be back in the future. May God bless this establishment abundantly. read more

Highly recommend Mr Jewelry for your watch needs. They are all super friendly. Stephanie listened to my needs in repair and replacing batteries for several watches. Service was done in a timely manner making sure I was happy with the results. Mr Jewelry provided great service. read more

First time stopping by for a link removal, they had me in and out quick with a great price and great hospitality. Recommend this shop

Mr. Jewelry took me on the spot to replace a watch band..great price. Thank you. Will be returning with other watches I have .

Amazing experience!!! The owner was very patient and knowledgeable of all repairs. I walked in for a watch repair and was in and out within minutes. He also does phone repairs and everything jewelry related. I reccomend to anybody in the area to stop by and check this business out. I will definitely be coming back for sure! read more

Amazing service and great and fair prices. Their associate Naomi was friendly and very helpful! The owners Roman and Miguel have a very professional and friendly business. Thank you gentlemen. I definitely recommend!! read more

MR Jewelry - Mobile Phone Repair Near Me - Montebello, California

Great shop the owner isn't stingy he gives good and reasonable prices and you get what you pay for so be ready to spend money on a nice piece of jewelry I get all my gold from him read more

Excellent repair highly recommend MR repairs no job is to hard for them. Fast service and very courteous service read more

MR Jewelry - Mobile Phone Repair Near Me - Montebello, California

MR Jewelry does a great job on jewelry repairs at a very reasonable price (installs long-lasting watch batteries for $10). AMAZINGLY last year I brought in a watch that had stopped and the jeweler said it had stopped because it had water damage; he was able to restart the watch despite the water damage and he did not charge me anything! I HIGHLY RECOMMEND MR. Jewelry. read more

My ring got stuck on my finger so I almost went to the ER last night. Luckily I've been to MR before in 2021 so I called them and they were able to help!!!! I was freaking out when they told me "don't move" but the lady there held my hand the whole time and told me not to look. It literally took all 3 of them to help me remove my ring HAHAA SO GRATEFUL for their good location, wonderful personalities, and amazing services!!1 read more

I have been to MR jewelry now for all my jewelry needs . I have purchased items for my family, myself and even a custom pendant for my business and what can I say everything has went smooth . Roman and Miguel are always very professional, they always explain all processes and pricing. they have easily become my family and I personal jewelers. If you need anything from repairs to purchases please go support this local business. read more

Super quick and amazing service! Would highly recommend if you need a fix! They were really helpful and offered an array of services.

Stopped by to have my watches repaired and was not disappointed. Roman helped me and was super friendly and explained everything that was going on during the process. Not only do they repair watches but also repair jewelry and iPhones as well. They have a variety of watches, jewelry, sunglasses, and other items for sale at an affordable price. Not to mention they also offer real estate services so if you are in the market this is the place to be. I will definitely be coming back here and referring them to friends and family. read more

MR Jewelry - New bands and batteries. Looking like new. - Mobile Phone Repair Near Me - Montebello, California

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I Highly recommend this jewelry store! Miguel and staff are amazing and does such a great job they made it such a stress free experience he works fast and quality is amazing and affordable read more

I was looking around to get my watches fixed (batteries and bands) I called a few places not only is this place affordable super friendly. Fast and easy service. I found my new watch and jewelry store. May the force be with you read more

Awesome place does awesome work. I had them do a rhodium dipping for my mom's ring and it came out like new. I couldn't be happier with their service. Everyone is so nice and helpful. read more

I was in the market for a ring and came across their storefront in Montebello. Their store was very modern and offered a nice selection of both male and female jewelry. This Tiffany & Co ring caught my eye but per usual the ring was not in my size. Roman and Miguel were very accommodating and assured me that they can make it my size and have it ready the next day. I couldn't say no and made my purchase with ample excitement. I was gifted a gift bag with a shamy and jewelry cleaner and given instructions on how to clean. The fit is amazing and couldn't be happier about my new bling. I will definitely be back because they offer a multitude of services and plan on bringing jewelry for more resizing and engraving. They also had a decent selection of designer sunglasses at a ridiculous low price. Trust me you will feel at ease and feel confident in their abilities to serve you. read more

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I have a sacred necklace I brought in for them to fix! They not only fixed it but shined it up like a diamond. I have found my favorite jeweler in SoCal! Thank you read more

I can't stop staring at my wedding ring! I went to MR Jewelery Co and they cleaned and rhodium plated it. WOW! They have great prices for jewelry and repairs! I highly recommend them! read more

Great quick service. I had my phone screen repaired that was badly cracked (came out as good as new), had a battery replaced and my ring was repaired and polished (looks likes our wedding day). Owner was very humble and nice to have a conversation with. Highly recommend. read more

MR Jewelry - Polished ring. - Mobile Phone Repair Near Me - Montebello, California

Your 1 stop shop for all your jewelry and electronic repair needs! I have been a customer of Miguel's at Mr. Jewelry for over 10 years and I will continue to recommend all my family, friends, and acquaintance's to his shop. You will not be disappointed in the craftsmanship of his pieces and special attention to detail. Much appreciative for those guys at Mr. Jewelry! read more

I had a very special ring that needed to be resized. They told me they could do it the next day, but I didn't want to leave it overnight as it's one of my most meaningful pieces of jewelry. It was around 5/530, they told me they close at 6 but since the closing hrs were wrong on google (7pm), they were kind enough to resize it for me before they closed. The service was quick, quality of work was good, looks just like new! Decent price too. I have more watches and jewelry that need repair, will definitely come back! Thank you MR Jewelry company! read more

Loved the work! Got my ring resized he was fast and super nice! Will 1000% recommend everyone here! Truely cares about his work and not just money hungry like other places! read more

My sister recommended Mr Jewelry and said they were amazing !! Let me tell you ..She did not lie !!! Great customer service !! My jewelry looks New !!! Also fixed my sons iphone in 20min !! Thank you Roman and Miguel for outstanding customer service !! Ill be back soon . read more

MR Jewelry - Mobile Phone Repair Near Me - Montebello, California

Came in to get some jewelry cleaned and change some batteries on a few watches. I ended up getting a custom necklace made for myself. Roman helped me he was awesome. Great customer service. Would recommend this spot all day long. read more

MR Jewelry - Necklace - Mobile Phone Repair Near Me - Montebello, California

I found this place on Google and was pleasantly surprised. I came to get my watch sized and was in & out within 5 minutes. The staff were very helpful and their customer service was great. I would highly recommend them and will be returning. read more

I passed by upon happenstance. They were very kind and performed repairs in front of us. I'm glad I had to courage to step into this place. I recommend this shop to anyone who's worried about their personal belongings getting fixed. read more

This is a top quality diamond store! Great experience and great customer service! I'll be coming back soon ! read more

By far the best Jeweler you can go to. Top quality jewelry, repairs and service. Miguel and Roman go out of their way meet your needs. If they don't have what your looking for they will make it. Go check them out highly recommend for all your jewelry needs. Yes they even fix watches. Just had my watch repaired. read more

EXCELLENT Customer service and Great Prices I can absolutely say that Miguel know his stuff.. Recently, I was in The market for an engagement ring. Of course I shopped around but I ended closing the deal at princess bride diamonds. Miguel was my jewelry consultant. This guy was just super helpful. Every other place I went to basically wanted me to get a deal done that day. Also other places didn't explain how purchasing a diamond really works. I mean from start to finish this guy was very thorough on every detail from the band decision, the details on the band, to the details on the Diamond itself. I had a great experience I also got a great deal. I was checking outside prices and they had the best. 5 stars for sure thanks guys! i will definitely come back read more

Second time I come to fix and clean My jewelry! And I love love my results! Looks brand new like nothing ever happened to it! Highly recommend MR Jewelry! They're honest and have great customer service! Thank you again Mr jewelry! read more