I had my engagement ring from about 20 years ago redesigned, and I'm so happy with how everything…read moreturned out! For the ring, I already had my own design, and the owner made it exactly as I designed it. He paid attention to all the little details, and I'm really happy with how it turned out. He also made a cross necklace from the same original ring, and it turned out so cute! I wanted a simple, pretty Tiffany-style look, and I absolutely love it. I had checked with several other jewelry stores before deciding, and his price was the most reasonable. The owner is very knowledgeable and explained everything clearly and patiently. I had quite a few questions because I didn't know much about the process, and he always took the time to explain things again without rushing me. I was originally told the project would take a little over a month, but he said, "I'll do my best," and he ended up finishing everything about two weeks earlier than expected! The store also has a double-lock security system, which I really appreciated. Overall, I'm really happy with the experience and with how my jewelry turned out. I would definitely recommend this place!

Dorano Jewelry did amazing work resizing my opal ring. I had checked with a few other places, and…read moresome were noticeably more hesitant to work with opal because of how heat-sensitive the stone can be. Garen was very upfront, professional, and confident. He explained that he would be using laser welding, which helped minimize heat exposure to the opal, and that gave me a lot more confidence leaving the ring with him. The finished work came out beautiful. The sizing looks clean, the ring fits perfectly, and the price was very reasonable for the care involved. It was definitely worth the longer drive. Thank you again to Garen for taking such good care of my ring. I will definitely be a repeat customer.

I brought in my mother's wedding ring to have the diamond reset into a necklace. The owner…read morepurchased yellow gold ring from me and had the stone reset in a white gold necklace. She taught me about the stone, and how to care for the necklace and my other rings. Very friendly, professional and welcoming.

We got our wedding bands from here and love them! I got a 18k gold band with diamonds which I am in…read morelove with. Phyllis was so helpful and patient with us as we made our decisions and helped guide us in browsing when we didn't have much of an idea of what style we were looking for. We loved that she was able to customize designs so we could get exactly what we wanted. Overall, so happy with coming here!

He is the best. Highly recommend. Reasonable price good craftsmanship great service. He fixes…read moreeverything.

Called them to ask if they make custom pieces, person who answered rudely said they are not taking…read moreorders when I asked to repeat what he said he yelled it back at me. Not sure how this place has almost 5 stars.

Vary friendly group of guys. Took care of my needs brought back other items to fix…read more Fast and vary knowledgeable Thanks again Gem City Jewelers

Quick service Attentive staff…read moreLovely selection Estate jewelry and jeweler made artistic creations

This place is amazing. I needed to have my battery in my watch repaired before a flight and they…read morewere able to do it no problem! The prices are reasonable as well. Great customer service!

This place is extremely expensive! Even for a watch battery. They don't negotiate and honestly…read morewould rather you leave them help. Long time customer or not. Keep looking...

Could not have been happier. They replaced a watch battery that I had installed in Florida and I…read morethought they were going to charge me. When I picked up the Watch, Jeff said it was covered under the national warranty. They did it very quickly and I would definitely use them again.

Stopped in to get a simple watch band replacement on a Seiko. Took less than 20 minutes and gave a…read more10% military discount. Quick, easy and affordable.

Please do not go there !! They rob you !! I don't recommend…read morethis place they do not care about their customers ! Super rude not understanding.

Ive been comming here over 10 yrs always super nice staff the best but ever since their 3 best…read moreworkers quit they been really rude asf, Super Bad customer service, i sent my cousin over cause she was looking for some jewelry they gave her an over prize on the items talking about the gold keeps going up, then my husband went looking for a ring too the same ring they were selling for $1800 my husband found it for $1000 in another jewelry store and this store told him the same thing as my cousin gold keeps going up so he checked the websites and actually gold has been going down lil by lil but apparently they dont change their prices because its too much work, I honestly dont recommend this place at all anymore trust me when i tell you theres better prizes out there, dont let them fool you talking about italian pieces and getting imported from different places and this and that because any jewelry store will tell you the same thing so save yourself the trouble and look somewhere else before you buy here. Ive heard other people say so many bad things and i never believed fhem but now that its happened to us i thought i write a review and let other know.

The owner is a patient man, has direct communication, speaks Chinese and english, and gives…read morequotes/ guidance.

He helped me with all my questions and what I needed as a first timer. Very patient and did the job…read morequick and well! Thank you so much 11/10 recommend coming here

Super friendly and knowledgeable service, and a very reasonable price!…read moreCame here to get my wedding band resized, and also got a ring of only sentimental value not only adjusted for size, but also cleaned to beauty again! Definitely recommend this place

This is the spot to shop when you're looking for something special -- whether it's for a loved one…read moreor yourself. Eddy was amazing in helping me pick out the perfect piece for my best friend's birthday. I came in at 4:45, just before closing, and he still took his time showing me pieces -- never once making me feel rushed. He even pointed out some pieces I ended up buying for myself. His story is inspiring, and he's incredibly warm and welcoming. If you're in the area, don't miss this place.

They are very friendly, great customer service. Got 2 of my chains fixed at a good reasonable…read moreprice. My bf and grandma come here to get any type of jewelry fixed. I ended out coming out the shop with 2 beautiful studs.

I took in a Casio watch to get the band fixed, the guy was kind and he did a quick excellent job…read more They have a lot of jewelry on display.