Safelite was able to get me in within 24 hours, I went to the site and waited until the windshield…read morereplacement was finished. Every employee was very kind and welcoming, and checked on everyone in the waiting area individually throughout the wait. They have massage chairs, water, and coffee in the waiting room. The replacement was done well and within an hour. Would highly recommend.

Waste of time. Call center for appointments is bad, they recorded information inaccurately…read more Safelite is so bad they ask you to discern if it's a repair or a replacement. Then the criteria they ask you utilize isn't accurate in making that distinction. No call no show on the house call appointment, had to follow up myself to reschedule, they did not give preferential treatment to those who have already had missed appointments. So I set up an appointment to go in and they said upon arriving that they do not have my windshield in stock. Scumbags.

I am updating my review of The Tint Shop. I would like to…read morecommend Dominic, the General Manager, for reaching out to me promptly after I posted my Yelp review. At the time, I was disappointed with the service--particularly the window tint installation. Dominic invited me back and gave the team the opportunity to make things right. The tint was replaced, and I received excellent, VIP-level customer service throughout the process. Thank you to Dominic and Mike, the lead technician, for personally walking me through the work and ensuring the final result met expectations.

One of the worst tint installation companies I've had the utter displeasure working with. After…read morewaiting 5 hours for just a rear windshield and some sides, it comes out off centered, hairs behind the film, and bubble everywhere. I was told they would disappear in a few days, they did not. Thank god for limelight, I wanted them to fix the bad windows and add a front windshield, got me out in 3 1/2 hours including the time it took to remove the old tint. Would never come back nor recommend *The Tint Shop* for any of their services. I have more to say but unfortunately I don't believe it is appropriate so I'll leave it there.

I had my windshield replaced awhile ago now. My car was not even a year old and got a crack near…read morethe rear view mirror. I had used Safelite in the past, and that was what my insurance company recommended, but I was surprised when I looked online and saw all the negative reviews. I was a little worried about it, but I used them anyway. It's so convenient since they will come to your job or your house. I was concerned about the windshield looking the same way since it was a new car and I wanted it to look like it was supposed to. I called them, and they pick the correct windshield for your car, with the correct frit. Yes frit. I found out those little black dots on your windshield have a name, lol. Mine has a lot of frit at the top, and the replacement they put on does, as well. I could see my car my from office window, so I came down and met the tech when he came, he worked on my car, and then I came down again when it was done. That was it. It was easy on my part, and you wouldn't even know I had a new windshield put on by looking at it. I'd use them again without hesitation.

On 3rd rescheduling and they just called with more BS excuses wanting to reschedule again. First…read more Rescheduling, the excuse was, they needed 2 techs and one wasn't available. The 2nd rescheduling was the tech that they assigned to the job is suspended. And the 3rd rescheduling the tech is on his way to the job and gets pulled over and the vans no longer allowed to be driven on the road. What kind of ass backwards company are you Safelite? Holy crap! What a joke. EVERY RESCHEDULING LOST ME MONEY! Not even worth it. Go with anybody, any other company other than these clowns.

Brought my car to Safe!ite to fix a missing chunk of windshield. It cracked. Then they backed my…read morecar out with the back door open. More damage. after getting the door fixed, I went to Ray Sands for the windshield. A while later the glass broke in the damaged door. Back to Ray Sands to replace it. EXCELLENT service. GREAT price. Highly recommend them. They take good care of your car!!!

incredible customer service!! ray sands helped me in a pinch when my car door window broke, right…read morebefore a big trip! they accommodated me day-of, fixed it in record time & helped me do it in the most affordable way. i will be a lifetime customer here! this place is a true example of the way businesses should be run and how they used to be! - so refreshing to see. full of kindness and integrity, proudly serving the entire neighborhood working family

Friendly owner and staff. Professional Service and Installation. We go to Glass Doctor for glass…read moretops for all our wood furniture. It provides excellent protection for fine furniture. We also have some very large mirrors and they fit and install them perfectly.

Going to the Glass Doctor was the best decision I have ever made when in need of glass repair i…read morefound the folks at the Glass Doctor to all be very friendly and the work is the best I have ever seen I needed my driver's side window put up untill the part came and that they did for me at no extra cost you don't find people like that today I would love to recommend the Glass Doctor for all your Glass needs they are the best Thank You John McIntyre Jr

10 review! The # 1 Tint Shop in Buffalo! From the first phone call to book an appointment, to…read morecoming and getting the tints put on, the service was exceptional and the tints were immaculate. Owner was very nice and professional and even gave me pointers and tips to make sure tints stay nice. Looking forward to many more transactions.

From the owner: Professional window tinting headlights and Tail lightsread more