I coordinate the move (from Los Angeles) for my elderly parents (77 years old) from El Centro to…read moreImperial, and let me start with the movers were super polite and VERY accommodating. We had to change the move date 3 times due to the house not being ready. The day of the move they showed up early with a 20 foot truck versus larger (moving a 3 bedroom house) granted a 20 foot might have worked. I gave him an estimate of all the items prior and my parents ended up having more boxes than estimated. My main complaint was that after the walk through and knowing it wasn't going to fit in one trip (because of the extra boxes) they should have called me to ask how I wanted to proceed being I was technically the client, and I would have said to leave the boxes and for them to take all the large items in one trip. I had estimated about 2 1/2 hours total being I've moved plenty of times. They ended up having to make two trips and a total of 3 1/2 hours. At the end I feel like they should have met me halfway when it came to charging me for the extra hour being that they didn't communicate it was going to take two trips before they started loading. By the time they relayed that it was going to take two trips they had already loaded the truck including all the boxes and half of the big furniture. Being that is what they do daily, I feel as though they could have called me and given me options on how I wanted to proceed in order to keep it to one trip. However, the valley heat is not joke so considering it was over 100 degrees, I'm sure they didn't want to be out there that long either. I would definitely use them again, I would just have to make it clear about only doing it all in one trip.

They did great, they arrived early, finished ahead of schedule, followed instructions, and…read morecourteous. Price was good, too.

They're quotes were completely off and they damaged/broke a lot of my furniture. It cost me over a…read more$1000 over what they quoted. The day they were packing I had to follow them around picking up parts to the furniture they were loading that otherwise would have been lost. When they unloaded, there were a large number of items that were either scratched or outright broken. We're still looking for some pieces to the furniture like feet and knobs. They had left the hardware to put our master bed back together in the House we're moving from. I had to make Charlie pick them up and bring them to the new house so they could put the bed back together. My wife gave them the check for the remainder of the move and now Charlie won't answer me about compensation for the damaged and broken items. When you pay a 'professional' for a service you expect professionalism but you won't find that here. Save yourself some money and just hire some labor to load and unload your own truck. You'll get the same results for significantly less cost. This company will disappoint you. The guys that loaded were nice enough and worked hard but they're not professional movers. I don't blame them, I blame their management.

I wish I could offer negative stars. Booked them for a 9 am…read morejob to move a 2 story 3 bdrm house. They rescheduled the same day for 2 pm. They called to say they were going to be 90 minutes late. Reviewed my inventory during the call. I reiterated they would need a 26 ft truck. They showed up at 345 PM in a rented 20 ft UHAUL truck. Abraham stated they would need to make 2 trips ( who does that? why do you not have the right equipment?) The workers were slow and lazy. At 1125 PM they were done. But they tore the zipper on my sectional and destroyed the newly installed tile floors from pushing the washer & dryer and sectional. I sent pictures email and calls with no resolution. It's been 11 days since the move. Do Not Hire Them! My next communication will be through an attorney.

I had done very little prep for this move. To simplify the process I only moved goods I couldn't…read moreeasily/cheaply re-acquire at the destination. I designated everything in the house as either coming with me in my car, going into a UBox or staying behind. The On The Move 928 team understood my plan and executed it efficiently and accurately. That's all I could possibly ask for. So why not five stars? I reserve five stars for one-or-twice in a lifetime experiences. I can confidently recommend the service.

From the owner: On The Move has 20-plus years of experience moving customers throughout Yuma, El Centro, and…read moresurrounding areas. We beat any price in town. If you find a lower price than ours, locally, we will beat it by 5%. Free estimates provided.

Very courteous and nice. Prompt, efficient and outstanding service. Real delight to work with…read more Great quote and will definitely use again.

Quality, professional full service move from our home in town to the Foothills. Mr. Hill and his…read morecrew were extremely meticulous with the care of our furniture and household items. Furniture was wrapped and mattresses covered!! Patient, polite, and respectful!! They took care of making sure the furniture placement was exactly where we wanted it!! They made our move seamless at a great price!!!

Absolutely worst moving experience I've ever had. THOUSANDS of dollars of items stolen during a…read moremove. I've contracted several moving companies through-out the years and this was the only "company" with the gaul to take so many things boxed or not. Whether it was a single employee or e employees this is a reflection of the business as a whole. Yes I filed a police report; but the memories and my children's experiences can Never be replaced. Use anyone else but this company in my opinion.

Very hard working movers, kind & polite too! I would highly recommend them. I had to move last…read moreminute due to plumbing issues, and this company did not take advantage and was extremely reliable.

I called Big Guy Movers to help us move from one house to another. Talking about a Professional…read morecrew. Eddie and his crew were on time and ready to move and WORK. Packing and moving is a job no one likes to do. Big Guy Movers worked, wrapped and dismantled the furniture that needed to be broken down. Any packed boxes that were ready they took them also. They were very careful when taking the furniture in to avoid any damage.They even moved a Organ. They reassembled the furniture at the new place which was a big plus for me. Eddie also used the largest U- Haul truck to make the move in less trips. I have never used a moving company before. If you need anything moved call Big Guy Movers you will not be disappointed. Thanks again to you Eddie and your crew. Angela D.

It's so good. The most professional people in the world. You could be Hugh Hefner with all the…read morebeautiful playmates in the world all in your place and these gentlemen will not look at your haram once. They will only focus on the job and that's moving your stuff efficiently and expeditiously. These are no nonsense men, straight to the point, get the job done, no hassle, no headaches.

If I could I would give this place a zero, customer service is awful , they dropped and broke…read moreseveral of my items and their storage units are INFESTED with cockroaches. Steer clear!!!

These guys are great! Jose has moved us a couple times, he and his crew are very professional,…read morecurious and hard working. Recently they moved us, on a 105+ day, two guys came but a third was called to speed it up, still took 6 hours and they WORKED the whole time. Great service and we even got to borrow used boxes for free, can't beat that!

AVOID AT ALL COSTS I hired them expecting professional…read moreservice, but what I got was a complete breakdown in logistics and a total lack of respect for my property. Save yourself the headache and go with a different company... that is unless you love broken furniture and terrible/non-existent customer service! The company showed up understaffed with fewer workers than we'd contractually agreed to. They didn't send the number of workers promised, which made the entire process slow, disorganized, and ultimately dangerous for my belongings. From the moment they showed up we contacted the company to address the concerns, but given we had everything scheduled logistically to be gone from our house that day, we had no option but to move forward with the smaller worker crew that showed up. Long story short, we wasted twice as long as it should have taken to get everything done due to the lack of movers. And in the process, they managed to completely break some brand new furniture in the process. It was broken so badly that they just threw it away. BUT THE WORST PART IS THEIR CUSTOMER SERVICE: The "screw-ups" during the move were bad enough, but the aftermath has been even worse. Trying to resolve the damage and the contract breach has been a nightmare. Their customer service is dismissive and completely unwilling to take accountability for their failures. Even today, they were supposed to connect me with their claims manager (after about 5 phone calls and 5 emails), yet failed to do so as they said they would. It's clear they care more about booking jobs than actually fulfilling their contractual obligations or protecting your home. I've had to spend my own time drafting emails and fighting just to get a response regarding the property they destroyed. Do not believe the hype. They are understaffed, they break your furniture, and they will leave you hanging when it comes time to make it right. STAY AWAY.

Shane called 30 minutes out and they arrived and wrestled the tub up the stairs and through two…read moredoors with only a scratch/ scuff mark on the back that won't be visible. Outstanding work and they were very conscious about not damaging the tub. I will definitely use them again

The very best movers iv ever had..they were very affordable and even gave me a student discountread more

The movers from Rojas Relocation were great to work with. They arrived on time and worked…read moreefficiently and carefully getting things loaded. They were professional and took good care of my things. Best