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Mr Clean Carpet Cleaning

5.0 (1 review)
Closed 11:00 am - 4:00 pm

Services - Mr Clean Carpet Cleaning

Carpet cleaning

Damage restoration

Rug cleaning

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5 years ago

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United Water Restoration Group of Charlotte

United Water Restoration Group of Charlotte

(8 reviews)

Steele Creek

Honest company who actually is looking out for you! We had a small bit of water damage around a…read morebaseboard in our master bath. Had one company come out and tell us that we had major water damage behind the walls, under our floors and into our master bedroom which would cost us or our insurance thousands. Then had Scott from United Water Restoration Group come out and show us that we had absolutely NO high moisture readings in our walls or master bed. Only a small bit of moisture in the baseboard that we suspected. So glad we got a second opinion from these guys and that they were honest and so helpful, saved us thousands! Hopefully will never need to use their services for actual water damage but would absolutely use them in the future if we needed to!!

Normally I wait before I give a review, but I hope this will help someone else that may need…read morerestoration service by this company, I was referred by a plumber, due to water damage in our home, since this was the 1st time this ever happening to our home, we didn't know who was good or bad, . They are still working in my home it has been over a month, the painting was un professional, the ceiling is still damage in which that was the main area that needed restored, they have tried to fix it 5 times and failed each time , We were told to sign over our insurance checks up front before they started the project, I really thought that was the correct way , so we were taken advantage of from the very beginning. We are senior citizens, and I believe that has a role in them taking advantage of us too. They are telling us now after they have requested additional money from my insurance company several times, they can't come back and finish the job until May 12, 2025. It is very limited what we can do in our home at this time, due to their unprofessionalism and not completing the work professionally and in a timely manner. We have been extremely patient and courteous to this company , but now we are not receiving the same treatment, mind you they have already been paid for work that they have not completed. I don't like writing these type of reviews, but this is a warning , please do your research and get an attorney to look over your contract, and don't pay in advance, until the work is completed and finish correctly..

Mr Clean Carpet Cleaning - carpet_cleaning - Updated May 2026

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