My name is Richard Kalmick. I am the owner of USA Cabinet Company. The reason for this post on Yelp is that my youngest son just called me in a panic after reading the comments on this web site. i am very sad that a few customers out of hundreds feel the way they do. People its hard to do what i do. I cant keep everyone happy and I cant make everyone happy. The actual remodel is very stressful to not only to the customer but even more so to the contractor. I would say that 100% of every job has some kind of problem, weather its my fault ,maybe I measured wrong or the manufacture sent the wrong cabinet or the homeowner makes changes every other week that delays the total project. I see that there are three kinds of contractors ,First the bad ones, The ones that go out of business the first hint of a problem and reopen up under a new name. Then you have a good contractor, A company that finds a resolution to a problem or even lots of problems, things happen and when they do you will know what kind of contractor you have hired.Through it all he will finish your job. Then there are great contractors, sometimes homeowners think I am one. Not a lot of great ones, most of them charge 30 to 50% more for the same work. They also pay more in labor and have a big staff that makes sure all go well. Lately I would say I am a good contractor. I would bet you that the complaints on this site wont post any photos of my work because it probably looks great. Once a job is finished and as soon as your family tell you how beautiful it looks you will start to feel better. remember there are two sides to every story. I am proud of the finished product not always am I proud of how the job went. I am sorry for all the heartache that comes with remodeling. In the state of Texas there is no licence for contractors, I wish there were I would surly have one. So if you are looking for a fair price and a good contractor please give as a call. read more