ZERO stars.....ZERO STEVE, one of the heads of the company…read morecame to my house and looked at the work and told me he would take the job. A Jacuzzi job. He had me order the part and pay for it myself, which was no problem. It was 300+ dollars. After I received a part, I tried to contact him multiple times to set up a date. My calls were ignored. Then, finally after two weeks of no answers, he texted me, couldn't even call me. He then told me he couldn't do the job. Made up excuses.VERY VERY UNPROFESSIONAL!!!! Don't bother using their company they can't be counting on. There are other companies out there.

Steve the tech was ok. Calling and leaving messages to schedule service was brutal. The billing was…read moreworse it was like they didn't want to get paid. Do your homework people there are a dime a dozen of pool geniuses.

We are first time owners of an above ground pool which was not properly closed by the prior owners…read more I chose this company because of the fabulous reviews by people like us that needed hand holding opening a pool. Our situation was worse then expected and Pool Bros lived up to their reputation walking us through each problem we had. The filter was broken, water was leaking when we tried to add water, parts were missing, and the cover had a hole. From David who told us exactly what we needed to purchase, to Chris the service tech and Dan who called to explain the situation, Pool Bros are miracle workers. Chris was cool calm and collected through the whole pool opening experience, assuring us it was going to be ok and he did, in fact, open the pool despite the multiple obstacles that he encountered. We are very happy!

My Pool never looked so good!! They're always on schedule and the pool water is crystal clear all…read moresummer. I recommend pool bros to anyone in the area looking for a pool company. They're the best!!!

Beyond amazing! After another pool company messed up our pool (New Wave Pool), Howie and his team…read morecame to the rescue. Not only was he able to fit us into his schedule, he came the next day. The pool is sparkling.

From the owner: 27 years servicing pools on Staten Islandread more

I highly recommend Pool Works. They are experts in pool maintenance and repair. Whether a storm…read moreleft your pool unusable or you need someone to keep it sparkling on a regular basis, Pool Works is my heartfelt recommendation. I wish I had discovered them sooner. Prices are reasonable and the results are wonderful. There has been a lot of rain this season and pool maintenance can be a nightmare. I tried every Do-It-Yourself method from checking the water at pool stores and dumping in whatever they sold me, to the Water-Guru WiFi gadget that never got my free chlorine above zero. With Pool Works they will come out on a regular rotation, and depending on what you need will apply the chemicals, adjust or repair equipment, and if needed will vacuum debris. And they are wonderful to work with. It doesn't get any better than this.

Pool Works is my family's go to pool place, ever since Marc opened the store. He always knows what…read morewe need and is extremely helpful.

Anyone that takes time out at the highest point in the season to come to our house to reattach our…read moreliner and help get the air bubbles out that were on the wall of the pool deserves 5 stars. We never used all ways around pool before but will definitely be our first call. Wayne was very polite and explained how and why our problem occurred and fixed it. He didn't try to sale us a new liner like other companies tried to do over the phone without even coming to see the problem. You can't put a price or value on honesty.

took our money for a deposit on patching holes after leak detection. Promised to come multiple…read moretimes and never showed. now won't answer our calls.

Gorlin has provided excellent, professional service for our pool for many years. Their teams are…read moreoutstanding, and they are our go to for any are and maintenance related to outdoor living. Thank you!

Superb on time service. Never have to worry about your pool and equipment. 5 STAR.read more

This company is super high quality. Not only are they excellent in customer service but also they…read moreare knowledgable polite, honest and they go the extra mile. Serviceman Joe was SPOT ON!!! Great company and I highly recommend them. Sincerely, Kevin B. Dorlon

Used the store for chemicals for years always good never had a problem. Call them to the house to…read morefix a pool problem, they were very expensive won't come without you giving your credit card on file overcharge you for a visit the pool technician was rude. Couldn't be bothered. Did didn't want to stay for two minutes after charging me $300 an hour. They they sell you the most expensive job turned out that wasn't even the problem. Such a waste of money poor service, poor attitudes. I would never recommend having them do any service on your Pool. It'll be very expensive and not even properly diagnosed and fixed they just start charging you to replace things one by one. If I could leave zero stars, I would.

I've known the family since they were C&M pools located in Roselle Park…read more Never have known a more reasonably priced, helpful, and respectful team of professionals, and even followed them when they moved to Kenilworth! I would recommend them to family and friends. They are a decent family business.

Claimed we needed a new liner, then that we needed a new pump, and the job would take 2 days…read more Overcharged us, took 8 days to complete work, and then never responded to us once things started to go wrong with the pool liner. Do not work with this company.

From the owner: Transforming pools, elevating backyards. • Expert…read morerenovations & resurfacing. Text us for a free quote!