First, I know many Yelpers probably wont be using Yelp to find healthcare practioners, obviously this isn't the best place to find recommendations for providers of health, compared to say a coffee-shop or restaurant, but I'm going to continue with my review anyway! Dr. Lam is hands down one of the best optometrist I've ever had and I've been blessed with poor vision the last 15+ years. He is the only optometrist who took the time, care and patience to find me a pair of contact lenses that fit me perfectly. He gave me many different pairs to try, and would have me come back after wearing them for a few days for follow-up. Then he would examine the lens and how it fit in my eye and kept making adjustments until he was able to find me the perfect pair. No other doctor has ever done that for me. They usually give you a pair or two and if they don't work out, they just give up, but not Dr. Lam, he knew he could fit me properly and that it would just take a little longer. Well done sir!. And finally his staff were also helpful and courteous and took the time to explain things. I would recommend this place if you live in the area! read more

I've been going to Dr. Joseph Peek my whole life. When I went to the office for my yearly check up, I was saddened when I learned that he passed away. I decided to get a check up with Dr. Lam since I was already there. My insurance allows me to have a regular eye exam plus $120 for contact lens. After my exam with Dr. Lam, I found out that they charged me extra for a contact lens exam. I have been wearing contacts for 15 years and I have never been charged extra for a contact lens exam. They took the money out of the $120 from my insurance I was left only with enough money to buy 1 box of contacts. I ended up paying out of pocket and bought the rest of my contacts online (which was way cheaper). I also felt like the optometrist kept trying to upsell extra services. He wanted me to get these plugs to put in my tear duct so my eyes wouldn't get dry. He also tried to convince me to lasik. Even after my visit, the office called me multiple times to try to get me to order contacts. They even called me to try to get my boyfriend to order glasses from them. I felt like they were solicitors and I wanted to unsubscribe. Before I would have never believed that an optometry could get one star, but they did it! I am never coming back here again. read more

I love this place always amazing service! The doctor is very nice and professional. Thank you Julie Ann for helping me today for my replacement of my glasses. read more

Came by here for my eye exam & am glad to report everything is good! :D I had been trying to get in, but I had to keep postponing. And I finally made it in!! YAY!! It is my first time here, my previous optometrist doesn't take my current ins. I Yelped a good doctor in the area and found MPO. I'm so glad I did!!! When I first got there, I was greeted with a warm welcome. Everyone here is soo nice & professional. Kathy is awesome! I got to spend some time with Dr. Lam and when I first saw him, I thought, he's so young!! But it was cool, because it was like talking to an understanding friend. Service is great! Definitely recommended!! You can even sign up for text msg reminders of your appointments! WOOOO!!! read more

Beautiful and clean decor, knowledgeable and friendly staff, and most of all.. cute glasses! I like their new vintage collection .. haven't seen those around anywhere. Dr. Lam was extremely patient to all of my paranoid glaucoma questions and answered it all with knowledge and easy to understand diagrams. If you ever need cute and unique eye glasses, I totally recommend this spot for sure!! read more

Dr. Lam is very friendly and thorough. He clearly explained everything to me and made sure that I understood everything and welcomed my questions. I plan on going back to him in the future and highly recommend him to others! Right from the start, he was incredibly personable and funny. Location: SUPER HIDDEN -__- This place is very modern Staff: extremely helpful, especially this one person. ARGH i forgot her name..Ill update this review soon. Additional star for having the same last name as me. read more

Affordable eye exams prices. Nice staff. Great eye doctor. Would highly recommend people here if they need to get their eyes checked.

After writing the first review, I was contacted by Cassie (sp?), Dr. Lam's wife and co-owner of MPO Eyecare. After speaking with her staff, she called to clarify what had happened from my end. She apologized for her husband not being at the first follow-up appointment. She stated that he works 6 days a week and it was really unfortunate that this happened because he never leaves the office so that was his only time. I, too, only have 1 day off from school and work so I understand the time is precious thing. The Saturday she contacted me following my review I had been working for 16 hours so I understand. However, in general terms, it is unacceptable to miss an appointment due to unforeseen traffic circumstances or because time wasn't managed properly. It is the responsibility of the doctor or anyone running a business to manage time efficiently and it should not affect the client. She also apologized for the communication errors that were made overall. Apparently they have only been in that location for 2 years and a lot of the staff are new. They are still working on training everyone to communicate effectively. I, too, work for a very small brand new business and understand it does take time to get to a good comfort level. Teri called me as well, letting me know they found my glasses and put a rush order on them. They were done very fast, but because of my schedule, wasn't available to pick them up on the day they were ready. She even offered to meet with me on Sunday, a day they aren't even open. When I picked up my glasses, Cassie had left a compensation check for me at the office as an apology for all my frustration and lost time. Teri also sat there patiently while I checked my new prescription. The lenses were a lot better and it is a relief to finally have my glasses. I appreciate that both Cassie and Teri took initiative to solve my issues to best of their abilities. I'm sad that it had to come to resolving the issue via Yelp, so my suggestion to this business it to be absolutely transparent when it comes to customer service. I would not have gone through the trouble of writing a Yelp review if there were direct emails to either Teri or Cassie on their website. Perhaps having separate staff emails would be helpful? I suppose I could have asked for either ones' email, but since my situation had gotten to the point where no one was paying attention to what was going on, I felt it necessary to make it public. I can tell from their willingness to cooperate and their fast move to resolve my issues, they really do care about the customer. If any future customer is reading this, please know that if there is an issue with anything from this business, they will do their best to help get things right. read more

I went in for an eye exam today. It is my second time getting an eye exam and glasses there. Both times has been good experiences. The doctor and employees are friendly and professional. They have a big selection of glasses for you to choose from. I will continue to come here. read more

Monterey Park optometry is the best one-stop shop for its variety of glasses and contacts with reasonable pricing and other optometry services. Dr. Lam is very professional and informative, he patiently answer all of my questions. All of the staff members are extremely friendly and helpful. The person that help me with my glasses is very nice, helpful and patient. I took my time trying on countless number of glasses and never once did she make me feel like I am taking too long. I believe she was a manager because the nurses at the time were busy helping other customers. read more

I can't believe it took me this long to find this place! I'm so bummed that I missed out on the $35 glasses exam and paid $55 elsewhere :( I came in here to look for some affordable non brand glasses to purchase with my prescription from another optometry and was greeted by a super friendly associate by the name of Kristina. She helped me literally try on about 15 different glasses before deciding on the perfect pair! She explained throughly different options as well as offered me a Pasadena City College discount with proof of my school ID (they have a partnership with surrounding schools) Anyway, when I returned to pick up my glasses from an also friendly associate by the name of Alex, the process went fast, easy, and smooth!! I will definitely come back next year to get a glasses exam + contacts exam because of their affordable price!!! I'm seriously bummed that I missed out on their great price on an exam before, but now that I know I'll be back! They also accept my insurance as well as a few others. The store itself is small, but very clean and has a great color scheme. All of them wear different shades of turquoise/aqua blue which is so cute. No review yet on the doctor itself- since I have yet to meet him, but I'm sure he's just as nice as the rest of his staff! Thank you MPO for being welcomingg, friendly, and offering a great promotion to broke college students like myself! read more

Another great experience here at MPO! MPO honestly has the best crew, everyone is so friendly and so helpful that I had to write an update review. I came in for my glasses today and I am so happy with them! I was helped by Maria today and omg she's the nicest person ever. Her bubbly personality definitely made me feel comfortable right from the gecko. The front desk receptionist Denise is also very friendly too, always has a huge smile on her face:D I definitely came out of MPO today a happy camper, as usual:') read more

MPO Eyecare Optometry - RB 5269F - Optometrists Near Me - Alhambra, California

Dr. Scott Lam is very patient and makes you feel very comfortable every visit! I would definitely recommend him. I found MPO through Groupon a few years ago and have been returning since. read more

5 Stars for Dr. Lam. Informative. Friendly. Professional. I felt really comfortable during my exam. 5 Stars for the facility. Clean and Modern 3 Stars for the selection - Not much to choose from. 2 Stars for price - The frames were pricey even with my groupon deal. I bought the deal with $300 off for 2 pairs of glasses but ended up buying just a pair with $125 off. I spent $69 on groupon and today's visit costed $430. To sum it up I spent $499.00 of which $90 went to procedures (photos of my eyes and contact fitting) and $340 for my glasses (ray ban frames, hi index lenses with 1 year warranty, and anti glare). That was my bad. I fogot to say no to the warranty. I hate warranties! I've never had to use one. Ugh. So lets average out my stars... 5+5+3+2 = 15 / 4 = 3.75. I'll round up :) I'll be back for future eyes exams because Dr. Lam is honest and trustworthy. But my frugal self will be purchasing my glasses and contacts somewhere else. read more

****Update ---Cassie immediately sent me a personal email (because she remembers almost every patient (the email is not listed on yelp and not one I use for yelp): personal touches are nice) and apologized for treatment that my friends have received. She promised to address these issues and told me I could personally contact her if any other issues should arise (shes on sick leave). Honestly I never had issues with anyone other than what I hear about one particular staff, but the attention and care that Cassie has shown makes up a lot for what the below review has described. I will update again if anything has changed. ------------------------------------------------------------------------------------------------------------- You know I really liked my experience here with the old staff and I've never had a bad appointment. Dr. Lam is a great optometrist and very personable and his wife Cassie is very nice and friendly. However, the reason why I am updating my review is that I have recommended 4 coworkers to MPO and all have gone and become patients....with horrible results. We all work and live in Santa Monica and Long Beach so making the trip out to Alhambra is time consuming. They did it because of my rave reviews. What they were treated to was less than stellar customer service. Today was the last straw, the new office worker Teri, overcharged my coworker for services that were not rendered and for which had been expressly stated that they did not want (Teri had been pushing a sale). We did not find out until after getting back to the office and having to contact them to fax over the papers as they had not included it with her receipt as originally promised. Not only was that one coworker charged inappropriately, but my other coworker was told that it was her fault that she did not constantly remind Teri to help her (since Teri was busy with other customers and did not have time to remember to service waiting patients). WTF is that? Third coworker had the wrong contacts and price charged for her contacts and had to spend several days on the phone trying to fix it with the office (she eventually did, but she is unlikely to ever return). Now my fourth coworker...just canceled after all the negative experiences from everyone else. I've lost all credibility with anyone in office now. Seriously fix your staff Dr. Lam! read more

This is quite unfortunate. I've been here last year at their old location and their service was not bad. There was friendly staff and Dr. Lam was helpful and was able to answer most of my questions. The staff were even willing to wait for me while I was rushing in after work. But... This year I found out they moved to Alhambra, last November I tried to use their online system to make an appointment, I got no response whatsoever. Then I tried to call in multiple times to try to make an appointment, nobody picked up, I left messages and I still got no response. Okay, so I try to go online again to make an appointment and I read the fine print saying online requests need to be made at least 14 days in advance. Long story short I gave up and went to another doctor. Sorry, I don't think I'll be coming back. read more

I'd like to think I have some knowledge of the inner workings of how an optometry is run. Being a former employee of this really busy optometry office at the Focus Plaza in San Gabriel, I know about the vision insurance, pretesting, glasses/contact lenses exam etc. I use to work close by and having seen MPO plenty of times, I decided to stop by, make an appointment and go from there. I arrived for my Wednesday appointment, signed in, given the paperwork to fill out and from there, didn't have to wait too long to start my pretest. The pretest was done by lovely staff named Hsiao. She was knowledgeable and didn't have a problem working the pretest machines. After, she led me into Dr. Lam's exam room. Honestly, I have met quite a few optometrists in my lifetime and some have even become my friends and Dr. Lam is just as pleasant my friends. He took his time examining me, answered my questions and let me try more than one contact lenses brand. I'm still currently trying some of the contacts lenses brands and even when I had an issue with one of them, I walked in and Kimberly (such a sweet staff member) was able to either order a different one and/or give me something else to try! Overall, highly recommended optometry office. If you can, I'd say go on the weekday, almost a no wait time for me. They accept most major insurances! Note-they accept most major credit cards but with Amex you'll need to spend a certain amount. Something to do on Amex end. read more

I've been going to Dr. Lam and friends for 7 years. The best experience I've had with an optometrist. They are very helpful, friendly, and knowledgeable. The place to go! Don't go anywhere else read more

Great place for an eye exam. Very professional optometrist. Price is very reasonable. It is a brand new and clean Eyecare store. Highly recommended. read more

The service was great and quick. If my prescriptions weren't as strong, I would've been able to pick up my glasses the same day I got an exam! The doctor was very caring and informative, teaching me a lot about the human eye. The staff was especially congenial as well! read more

I love this place! Dr. Lam is legit :) i love the oxygen brand glassess and this places good prices. I would recommend to anyone. Peace read more

Be warned. The staff here will never give a straight answer on price or service. I saw their ad on groupon and called to verify. I asked what is included and I got the same answer as stated on paper. I told them I am an existing customer and needed a prescription for glasses and contacts and new lens with my old frame. They wouldn't tell me how much it would cost. When I asked again, they told me the cost for an eye exam and the cost for the lens. When I added it up and asked if that would be the total, then I was told that contact exam would be extra. When I then added up the total and asked again, then I was told there would be an extra fitting fee. I have been wearing glasses and contact for 40+ years and have done this enough times to know what is involved. I don't think the burden of price checking should be on the customer. Let me assure you that every answer they gave was accurate but your question would never be answered. All I wanted was how much it would cost to get a new prescription for contacts and to replace my lens; I am not running a financial audit. I would like a straight answer on how much it would cost me. After talking to them, I didn't have confidence on I would pay what I expected and walked out with what I ordered. Just to be fair, the doctor is a very good, caring and detail doctor. Just like so many other medical practices, the doctors are usually very good at being a doctor but the office is run by the worst government workers you have ever ran into. read more

finally decided to get my eyes checked after a year of blaming my supposedly dirty windshield in my car for not being able to read the signs on the freeway or on the street when driving. haven't had my eyes professionally checked in almost 10 years, so I knew it was time when i was stopped at the intersection and the gigantic word on the building across the street was blurry. went on yelp and tried other places but their open hours didn't fit my work schedule. and decided to try this place since it was less than a 5 minute drive from my home. the office is mega clean and Dr. Lam explained everything clearly and in the end I joined the "four eyes" club hahaha! probably gave the guy Robert? (i think that was his name) a hard time cause it took me forever to choose what frame I wanted but in the end was satisfied with the help I got :) Will be coming back to pick up my new glasses once they tell me it's ready! :D read more

MPO Eyecare Optometry - Optometrists Near Me - Alhambra, California

Selection is OK , not many glasses to choose from. We were in the office for just over 2hrs, most of the time waiting (it was pretty empty). BTW asked to get my mom's eyes dilated and they completely forgot. Luis was very helpful to my mom when explaining things as was the Doctor. read more

My mother's vision has been changing significantly over the last few years and its been extremely difficult for her to understand what the prognosis is. Dr. Lam was so overwhelmingly patient in describing to her how her vision is changing, and provided her not only with insight into why but also with real practical advise for how to adjust to her new condition. She also mentioned that everyone in the office was very kind. In reading other reviews I noticed someone wrote something discriminatory and negative about them being religious. I think that's actually extremely positive. When someone is religious, at least you know they have a moral compass they hold themselves to. That makes me feel much more comfortable knowing that they hold themselves accountable to a higher purpose. I'm super grateful to the Dr. and everyone in the office for helping my mother. read more

I was referred to this place from a friend and so glad I came! The staff was not only super nice, but extremely helpful. I had a slight stigmatism which the previous optometrist just told me I had it without really explaining the details. I explained that the glasses I purchased from the previous optometrist made me feel like I was looking through a fish bowl and after looking at the glasses, they found that the line of sight was way off hence the "fish bowl" affect. I never knew and if it weren't for them, my eyes would probably be much worse than they are now. They took a good amount of their time to help explain both my fiance and my conditions and really gave me a peace of mind of how my eyes work and what to do to take better care of them. Most people wouldn't even give me half that time. They'd just say "which one is better, 3 or 4" and then prescribe me new specs. The place was sparkling clean for those OCD people out there. Every equipment they used, they would wipe it down thoroughly before I placed my head, forehead, chin, etc on it. Plus, their equipment was very up to date with some cool things I haven't seen before. I now have a better prescription for my little eyes and looking forward to my cool shades. Their selection of frames are great and they explained that if I wanted to check out other options, I could tell them the name/SKU and they could work something out. That's so cool, I never had that option before. As I read several other Yelpers reviews, I'm not sure why they would complain about a deal they already got and want more for less. The ignorance most people who buy these deals (i.e. Groupon/Living Social) don't know how financially straining it is to do a promotion. Granted the location is hard to find, but that's why they probably needed to do a promotion so they can get on the map. I don't mind paying a little more if I know I'm being taken care of, and that's how I feel about MPO. And trust me, I've paid more for half the service. I honestly would recommend this place to my anyone in need of a check up or new glasses/contacts because I know that if they are as attentive to us, I'm sure they'll do the same for everyone. read more

UPDATE: Yup. They are good! super friendly staff. Very helpful and I was in and out of there within 30 minutes. I got prescription glasses and contacts. Ok. Technically I can't even leave a review because I haven't even been here yet. BUT I will come back to update my review. But here is why I feel the need to leave a review already. Work switched up my insurance so I had to find a new provider. which lead me to MPO. I called not knowing a thing, literally nothing. Kimberly was the one who helped me over the phone. SUPER friendly and helpful. she literally told me everything I needed to know and what to expect for my appointment. I'm literally so excited to finally get some contacts after so long of being afraid to find a new provider. (use to have kaiser, super simple). My appointment is this weekend. I will come back and update this review and tell you how it is. But first impressions so far have been 10/10. very friendly and helpful staff. read more

The doctor was really great. Answered every question with detailed explanations with I really appreciate. You can tell he really cares. Thank you so much. I'll definitely be back read more

I can't remember the last time I had my eyes checked prior to coming to MPO. So naturally, I was pretty terrified to hear what the doctor might have to say about my vision. The office is very clean. The staff is friendly and the doctor is very knowledgeable. The exam was quick for both me and my husband, and we were happy to find that our vision is still in almost perfect condition. With that said, they asked us to come back, not next year, but in three years - even though we have vision insurance, which they could claim against. Since we didn't have to go back for another three years, I cancelled our vision insurance during open enrollment to save some money. A doctor who doesn't sell me services I don't need and can save me some money definitely deserves five stars in my book. read more

I've been coming to MPO since 2009 when they opened in Monterey Park. I believe my family found them through Groupon then but we've been coming back once a year since then. Scott (Dr. Lam), Cassie, and the rest of the reception staff have been great. They do a great job working with our insurance and provide great services. Everyone here treats me and my family like awesome. Dr. Lam in particular takes great care with every exam and explains everything in great detail. Before coming to MPO I didn't have a clear understanding of anything that went on in the exam, but Dr. Lam makes sure I come out of every appointment knowing exactly how my eyes are doing. The selection of eyewear is great as well. I normally bring in my own frames, but they don't hesitate to work with those either and they do a great job putting in the lenses. I've brought frames to other places that snapped within a few months but I was able to use one pair for 3 years with MPO switching out the lenses once a year. They even did a great job with my sunglasses. I don't know much about contacts since I only wear glasses but my sister has had no problems with her contacts from here. Overall, if you want fantastic service, glasses and contacts that look good and last, and to be treated like family, MPO is the place to be. read more

I found this place on living social deal. I loved the way Dr. Scott Lam explained my eye conditions with props and drawings. Plus I got two pair of cool glasses progressive for such a good deal. Robert was great helping me pick out the right frames for my face. read more

Shady!!! I saw the Yelp deal, then called for a price on a contact lens exam and an appointment. The quote was $85. I ask about the Yelp deal, then get transferred to the optician. He says the Yelp deal would be more since I'd get charged $210 for the exam, then get $95 credit for the Yelp deal I would pay $49 for, then pay an additional $109? How does this work exactly since the deal is specifically for "services?" Nice "deal." Shady. read more

I bought a groupon for $29 and I get $200 towards my glasses purchase. I made an appointment and went last Friday, the employees there were all very friendly and welcoming. They answered all my questions and I didn't have to wait very long to see Dr. Lam. Dr. Lam was very informative, he explained the inner workings of the eye to me, especially since I had lasik performed 7 years ago, he went into depth about what they did to correct vision and why some people remiss. They fit my contacts for me for $55 (discounted price for same day fitting offered to patients with no vision insurance). Which isnt bad considering my previous optometrist was trying to charge me more. He fit my contacts and gave me a pair to try on, it wasn't sitting correctly so he asked me to throw those out and gave me another pair. The second pair fit like a charm. I then went out and tried on a few frames, the associate that helped me with my frame consult was very helpful, and i decided on a pair that cost about $229. Because my previous lenses had no protective coating, i decided to get it this time. My old pair always glared and was scratched beyond belief... so I didnt want them to be like that anymore. I received the glasses and contacts today so its been exactly one week. They also helped me pop my original lenses into my sunglasses because they had my old prescription before. This place can be a little pricey but the groupon helped. And anyways what do you expect? You get what you pay for... I paid a little extra and had a very good experience here. read more

I've been wearing glasses for as long as I can remember and every year I would have a hard time picking out new glasses. There are a nice variety of frames in which I get to choose from. When I asked for contacts Dr. Lam gave me some trial contact lenses to take home to see what fits me best. Since I have a high prescription, he took the time to address my concerns regarding my floaters. The front office staff was friendly and listened to what I was looking for, and my glasses turned out AMAZING!! As for the office itself, it's incredibly modern and clean. read more

Amazing super nice office. Jessica was beyond helpful and kind. I will definitely be recommending this doctor and will return.

One of my good buddies referred me to MPO. I live an hour away from from here but don't mind the commute due to great service. Dr. Lam took the time to do extra research and resources since I have color-blind issues. The optician took her time to help me pick out the proper glasses and explained the lens options I needed for my condition. I appreciate coming to an office that makes me feel comfortable and cared for! read more

Great place friendly staff very nice office and atmosphere. Glasses fit great I can see clearly now the blur is gone. read more

Excellent service! And friendly staff! I definitely recommend this place :) They carry ray bans frames and the pair I got looks great! The have parking in the plaza in front of the store and a good variety of glasses to choose from. read more

I love my new eyeglasses. The specialist are very friendly and very patient. The Dr. Is very informative on what is wrong with your eyes n gives you options on what could be done. They also have a variety of eye wear to choose from. The prices are very economical. read more

MPO Eyecare Optometry - Optometrists Near Me - Alhambra, California

Dr. Lam is a great optometrist. He answered all of my question and made my trip easy and pleasant. I did not feel any pressure from other optometrist and will definitely be coming back. The staff were very helpful from beginning to end. They helped me check-in and processed my paperwork with ease. They also explained the rates and costs of frames and eye exam. The main thing the staff did was explain which frames I should get. I never realized square frames look better on people who have oval shaped faces. read more