Had an incident with the brakes on our 2024 Super Duty which is still under warranty and brought it into Moyer first thing in the morning with no appointment. They didn't have any available openings for quite awhile, but when I explained that we were visiting from out of town and were going to be leaving in a couple of days, Wendy was able to squeeze us in and get the truck looked at. We use it to tow a good sized fifth wheel, so safety is paramount and they understood that. We really appreciate care we received at Moyer! read more

I went into the dealership after seeing an internet price on a truck . I had to listen to the salesman and the GM tell me how they are honest upstanding people for over an hour . We FINALLY got down to working our deal and to sum it up , they tell me that the vehicle was substantially more than it said on the internet and they were not sure who put that advertisement on the internet on THEIR website . And then they begin to tell me how they had to clean it up and that would add to the cost as well . When i tried to point out the obvious , the GM ( especially) become very indignant to the point of being very rude . It was an unbelievable experience . These people were stepping all over themselves . Please, don't waste your time . I know now why the lot and sales office looked like a ghost town read more

This afternoon we took our 6 year old Edge in for a full service including a tire rotation. We only drive about 3000 miles a year so we take it in annually for service. We had a coupon from Moyer which we used. After a half hour the service advisor, Ms Rainwater, told us they would not rotate the tires because they are over age and they cannot legally do it. I argued but she was adamant. I just completed a deep drive with a search engine and could not find a law prohibiting tire rotations on our Edge. Now I have to take our Edge somewhere else for the work. I'm disappointed that I can no longer trust Moyer Ford. read more

The people at the moyer ford service and parts department are phenomenal. My 2020 F150 needed the dreaded cdf drum replaced in the transmission. Wendy, the service advisor and Stephen in the parts department came through with professional results and a repair that restored my truck. Nick, the transmission technician was like a surgeon among the bits and pieces and transmission oil. I cannot recommend any other place to fix an F150 transmission than moyer ford in foley Alabama. read more

Worst Ford dealership customer service I have ever experienced in 40+ years of owning Ford Mustangs. I took my Mustang to the Moyer Ford service department for a window repair. They told me it would take 1.5 hours. The repair was done in less than 45 minutes. When they presented the bill to me, it was for 1.5 hours of labor - $240. I took exception to paying $240 for 45 minutes of labor. They told me it was a fixed price job. It's one thing if it had been close to the 1.5 hours quoted but this was HALF the time. What a way to rip off loyal Ford customers! I asked to speak to a manager. The General Manager came to talk to me. He had a bad attitude as soon as I started talking. He (very rudely) told me I had 2 choices. I could pay the bill as is or he would discount it to 45 minutes and I was never to come back to the dealership. Wow - business must really be good! After being spoken to in that manner, I chose the reduced bill as I will never step foot in the dealership again even without being threatened by the GM. I then tried to contact the owner of Moyer Ford by phone and email requesting that he call me. He refused to call me. He never discussed the situation with me. He went to the service department, got their story and sent me a long email trying to convince me that the original pricing wasn't just fair but a good deal. I replied to the email questioning the actions and rudeness of his GM and his reply was "I do not intend to discuss this further". I'll say it again: business must be good if a GM and owner both feel that they handled this situation in the best manner. read more

Our 2020 Ford Escape broke down at Perdido Beach Resort in Orange Beach, Ala. We towed our car to Moyer Ford in Foley, Ala. We were from out of town, 5 hours away and had to leave it there until fixed. Wendy, the service rep., Michelle, the Ford Warranty expert and Nic the mechanic did an excellent job in fixing our vehicle. It was fixed in 3 days. Wow. We were so grateful. They were our heroes for sure. Great dealership and wish they were located in Newnan, GA. You don't see family owned dealerships much anymore. You can tell they love their customers. Thank you again. It sure was a stressful time for us but Moyer Ford lessened our stress. We also are grateful we had the Extended Ford Warranty!!! We love Ford vehicles. read more

We had an engine light come on in our diesel on our last day on holiday. Panic set in... we were created when entering g the service center. There were cars lined up and obviously busy. Wendy explained I. Detail how long things could take.. with no promises but assurance that they would do the best they could. They were able to diagnose the problem with of course no definite cause. The mechanic cleared and cleaned all elements that could have caused it. They did things I. Detail and within a very reasonable amount of time. Would definitely bri g our diesel here again. For service. read more

Steven and team got my new Mustang in and out quickly with great attitudes and quality service. I called other Ford dealers closer to my home who after two weeks never even returned my calls to schedule a service appointment. These people are really great and who I will use in Baldwin county! read more

Moyer Ford - 24 Dark Horse - Car Dealers Near Me - Foley, Alabama

We were visiting from out of state, and our car battery died. We called and spoke to Autumn. She expedited our service, and we left with a new battery in under 30 minutes. For not being a customer of this dealership, the service department went above and beyond to help us out! Thank you to Autumn, Tammy, and Donny for getting this service done quickly. Lastly, thank you to the manager Pat for providing us and our dog with water while we waited. Among the Ford dealerships we have been to, this is the best Ford customer service we have ever had. read more

If I could give a zero I would. Scheduled an appointment to check some electric connection. Get there for scheduled appointment and was told by service manager "too busy only doing oil changes ". If that is all they do put it on the website!!! read more

Moyer Ford - Car Dealers Near Me - Foley, Alabama

Charlie Andreasen was great!! I told him what I Wanted and gave him my budget And he got me the best bang for my buck. He was not your typical pushy salesman he wanted me to get the best that I could afford and gave me options. I worked with Alaina Andreasen in the finances and she was just as amazing!! I walked away extremely happy with the vehicle I purchased and extremely happy with my payment. I would recommend these two any day of the week. The office is also pet friendly and I was able to take my little dog in the office and he got treats and lots of loving. That was the icing on the cake I will always go back to Moyer Ford for my future vehicles. Thank you all so much!! read more

They had my 2014 focus 2 1/2 weeks to repair a sensor fault. Picked the car up and same trouble returned by the time I got home. Carried it back they have had it 3 weeks and they have not touched it. Would not recommend this service department unless you don't need your vehicle for a long period of time. I would give them a zero if I could. read more

We have been coming to Moyer Ford for the last 5 years. The job has always been done right. Autumn is our service advisor and does an outstanding job keeping us up to date on the progress. Waiting room is pleasant. I don't watch TV, but they have two & restrooms available. read more

I simply can't say enough good things about the people at Moyer Ford! on 07/15/20, I first spoke with Alaina Andreasen and reserved my Ford Bronco. I would be moving from Birmingham to Orange Beach Alabama soon, and figured I might as well reserve my Bronco through Moyer Ford since they were in Foley since I'd be living in nearby Orange Beach when the Broncos would be making it to the dealerships. We'll, obviously there have been some unprecedented delays due to the Covid pandemi, but the people at Moyer kept me as up to date as possible on the progress of my Bronco. I was one of many who had to re-order a 2022 model, but Moyer didn't miss a beat helping me with my re-order and making sure everything went as smoothly as possible considering the circumstances. During this time, Alaina was promoted to Finance manager, so her husband Charlie who's also a salesman took over my sale with no problem. When my Bronco finally arrived, Charlie and the General Manager Pat Francis made sure that my Bronco was in perfect shape, cleaned up and full of gas while Alaina did a great job handling the financing. I'm hoping my new Bronco will last a while and I won't need to be buying another vehicle anytime soon. But if I do, there's no doubt that I'll be buying again from Moyer Ford! read more

I would like to say a huge thank you to Pat France! For the third time, he has blown me away in the customer service he personally provides! He is a class act and I will always go to Moyer Ford for my Service needs as well as parts or new vehicles when the time comes. Thank you Pat! Today, I brought my wife's 2014 Explorer Sport with 156,000 mile on it in at 11:10. The techs go to lunch from 11:00-12:00, I just needed to scan the computer to see what the check engine code was for. Pat explained it would be $89.99 for the scan and blah blah blah, I told him to go with it. I really just wanted to know if the engine was about to blow or if it was something simple. He personally took it back, scanned, read and cleared the codes. Low voltage from the battery is all it was, so I probably need to replace the battery soon. Pat came in the waiting area, explained it and informed me it would be no charge and sent me on my way. My first experience with Pat was on a Saturday, my Excursion needed 2 new batteries and I had a boat in tow. The parts department was closed, but he stepped up. We walked back, got 2 batteries, I installed them in the parking lot and gave him the old ones. Pat told me to come back Monday to pay for them since he didn't want to deal with all that accounting stuff. I returned Monday to settle up and thanked him again. Summer 2019, my F250 needed 2 batteries, Pat took the truck back, tested the batteries, both were bad but his shop was backed up and couldn't get to it for a few hours. I asked if I could install them, in the shade of the service center entrance and he said go for it. 20 minutes later I was out the door. All about Moyer Ford and Pat's ease of doing business! read more

I had made an appointment and they took my car in as soon as I brought it in for an oil change. Waiting area was minimal but comfortable. I had my car completely ready within 45 minutes! The price was also extremely reasonable for an oil change done at a dealership and they didn't try and pressure me into having other work done read more

Recently purchased a 2021 Ford Ranger from Moyer. Great service, great prices and expect to get treated with respect. No haggling on the prices, felt like I was back at a old fashion car dealership, they actually cared about my dollar. It's nice to walk into a place with no price gouging and no upsales (well besides the warranties of course). When signing the contract you can expect the same price when you get to the finance department. It felt like I knew everyone there for a long time. Thank you for helping me buy my first brand new car! read more

Had my car for almost a month, couldn't figure out the issue and absolutely no communication with me regarding the progress or lack thereof. Finally had to take it elsewhere. read more

My car was held hostage from 16 Jun to 26 Aug. I had to stop weekly to find out what was happening. No communication, rude customer service and will never ever go there again! This was not my first bad experience but my second!! read more

None of the employees wear masks as mandated. They put up signs yet they don't wear masks???? Definitely will not recommend or buy a car from them. read more

I am writing about the Service Department in particular. I have no opinion either way about the Sales Department. I have dealt with Moyer on two separate occassions: once for an oil change, once for recall work. The first time, they overcharged for oil never used, and did not perform a full inspection of the vehicle. The second time, they failed to inform me when the ordered parts were in, screwed up the appointment date, then failed to notify me when the car was ready. This is a very transient area, so they probably have a continuous flow of new customers, but my advise would be - go elsewhere! read more

Super nice people, but i explained the predicament I was in with credit, and that I would need new to use the rebates. I let them talk me into something that wouldn't work, then they tried saying they needed more from me. If they actually listened to the customer in the beginning it migjtve been better. Obviously all they worried about was getting a bigger sale than just a sale. read more

I bought my new 2019 mustang GT a few weeks ago from Moyer Ford , very satisfied with the professional sales and finance staff, very pleased with the deal they made me. I was very comfortable during the whole process, Moyer has serviced our vehicles for the last 5 years since we moved to orange beach Thank You Moyer Ford read more

The service personnel are the best in the business. While I was there I talked to several people who drove out of there way just to come to Moyer Ford due to there customer service. I would never take my Ford any where else. I drive from Pensacola to Foley because they are business ready. And the General Manager Pat Francis is a great asset to Moyer Ford Family. He is professional and kind. Hats off to a great company. Hats off to you all read more

No matter where you live, Moyer Ford is the place to get your next vehicle! I live in Florida & I will never buy another car anywhere else. I got there late (on a Saturday), they made me an awesome deal on my dream F-250, and got me out of there in no time!!! They were the nicest folks you are ever going to meet anywhere and they make you feel like you are part of their family. Make the drive, you won't regret it!!! read more

I want to thank the awesome staff for helping me get a key for my vehicle. They made the experience pleasant . They even went so far as to take time to find me a lighter!! They're great and friendly read more

I have been buying vehicles for 45+ years and my experience w Moyer has been the best; I only wish that I had discovered earlier the wonderful after the sale service; Pat, GM, is a leader that is involved w the daily business and definitely has his hands on the business pulse; sure hope the Moyer owner's know what they have w a GM like Pat; thanks to the entire Moyer's team and I recommend them highly read more

I have never had such a good experience at ANY dealership like I did here. Mr. Pat and his crew were wonderful! I was out here for vacation and they treated me like family and I could have not asked for better service!! If I ever have an issue with my Ford Escape while on vacation, you can bet I will be stopping here!! HIGHLY RECOMMEND read more

Took my F450 in to fix the sunroof. The service I received was outstanding. The work had to be done by Freeman Collision in Foley but the two businesses worked seamlessly together - from scheduling the appointment, to arranging a rental car, to handling the warranty paperwork. I recommend Mayer's service department very highly. read more

I bought my new Ford Raptor from Moyer Ford last year and have to say that it was a very pleasant experience. If ever I am in the market for another Ford, I will be calling on Moyer to get the best price and service. read more

Not the most personable service staff. Even though my car was repaired quickly, picking it up was another story.

I went in Ford to talk to a sales person to see if my radio was supposed to have changed screens (as in did it update itself). He proceeded to tell me that if I didn't purchase my car there and if I want any questions answered then I am to "take your car where you bought it". By the way I recently moved here and had purchase my car in Bloomington IN, which would make taking my car to its dealership a 900 mile trip. Whoa hold on! Leslie in the service department was on lunch or I'd have asked her because she is AMAZING.....but I highly recommend you NOT purchase a vehicle from this dealership EVER....dumb salesman, you didn't realize we purchase nice cars frequently and he could have a future sale, he judged me by seeing me looking horrible from a run in the rain, assuming I am broke (aka not a sale) and not that I pulled up in a BRAND NEW Mustang GT!! They say dont judge a book by its cover, but obviously I didn't appear to be someone who could get him the commission he wanted. Sad part is my Father had driven down here to buy a very expensive new ford truck, guess who is no longer getting a sale from us! But go to the service department!!!!! They have helped me every time I've needed them they are AMAZING!! Leslie will take care of you in ANYWAY possible and the other tall thin girl that works with her is AWESOME also. Very polite and they always do great service! read more

Same day appointment for oil change for my '08 f250 diesel pick up truck. I was met when I pulled up and was told to expect 1-1 1/4 hours. They were done in 1/2 hour. read more