I made an appointment to have my tires replaced online with Firestone at their Foley, AL site on Nov 30th, when I showed up and dropped and left my truck with them. I went to breakfast down the road and noticed the wrong tires were ordered for my truck. I called the shop and was put on hold, until I arrived back in the shop where I hung up and waited to speak to the gentleman at the counter. I spoke to 2 people about my tires being the wrong size, the first told me they had ordered them incorrectly the second told me I had ordered them incorrectly when I place the appointment online. either way they could get me the correct sized tires by noon from the Pensacola Firestone. My original appointment was at 8am, it was now 1030 and I had other things to accomplish at home, so I asked for my truck and have them call me when the tires where in house. I called the shop just before 1 to check on the tires and they had just arrived, bringing my truck to the shop they spent the next 3+ hours replacing my tires and performing maintenance, 45+ minutes of which my truck sat outside the shop while the mechanic tried to figure out how to put my spare back under the bed. Driving away my only complaint was the tires were all underinflated. later in the week as I tried to inflate the tires did I realized the tire sensors were all showing low pressures and the driver's side rear sensor would completely go out from time to time even after filing to the manufactures specified pressure. Saturday Dec 7th, 2024, I called the Foley shop to let them know of this issue to have them inform me the record shows I decline the sensor replacement. I was never asked whether I wanted the sensors replaced, I informed Charlie, for which I was chastised. I requested the Quote for the replacement of the sensors, he would only email it to me. The Quote was $972.91, The tire Replacement was only $722.09, this is absurd. read more