I was a repeat customer. I had conversations at my last visit about doing a monthly subscription…read more When I scheduled my next tan I selected the monthly subscription which charged me immediately. Not a big deal. I scheduled my appointment on September 12. Found out the next day I had to go out of town for work for several weeks, not knowing when I could reschedule. I called Monday September 16th and left a message explaining I needed to cancel. Followed up September 19, day before the appointment to confirm it was cancelled and it was not. They will not reimburse me and I only have until October 12 to use the sessions, which will not work for me. So I asked for a credit for a single tanning session and was told their system does not work that way. Which I know is not true. Bad business. Ester just sold the business, good luck to the new owner.

Best tan ever! Attention to detail is top notch & super cozy place! I'm so glad Esther decided to…read morekeep this business going love all the girls there!

Have an upcoming trip to Hawaii and wanted to just tan for a week before going. Most places only…read morewant to have you buy the membership but Glo offered me the option of single visits or even multiple visits. When I showed up, the salon was cute with a boutique attached. The beds were better than I could have imagined! Clean, modern, and the staff is extremely friendly! I'm sure I'll come back after my trip to maintain my tan!

Love this place and I can't think of the lady who takes care of me usually in the morning she is…read moreamazing

Your search for wellness and the fountain of youth is over. I have been a client for years and have…read morewatched the business grow tremendously. The reason for that is the services they offer and the professional top notch staff!! Want to give a shout out to Baylee Miller!!! Baylee is very talented, her hands are magic (massage) and she the perfect touch to get you through those not so fun facials lol ( micro-needling, laser hair removal, extractions) Baylee Miller is the best and I highly recommend you schedule with her as soon as you can

This is a wonderful place! Amy sure helps you feel comfortable talking with her and getting what's…read moreright for you! I really appreciate all her help and her amazing staff as well. Definitely will go back!

I have been tanning at sun tan city for over two years and have over look a lot of issues and it's…read moreALWAYS the same issue and it saddens me so but TODAY May have been my last tan there. I always check in on line BECAUSE I thought they wanted me too!!!! Here lately IT DOES NOT MATTER!!! They make you wait because someone checked in before you!!! So they say? Why bother then!!! Then you pay a higher price for a higher llevel bed and then place you in a lower level bed for the higher price ? Tonight I was told I had a bed (which was highest level) which I pay ALOT to use MONTHLY and then after being told I was next it was actually taken AWAY and then I was told that I could wait 20 more mins !!! Or take a lower level bed!!! Boy did they cash in TONIGHT FROM ME!!! This has happened to me several times but never like this !? I was given a room and was actually walking into it and then having it taken away!!! I am so confused and ANGRY!!!! I have been a client that has been there from the start in Ft Wayne and it seems no one seems to care!!! No loyalty No Respect!!! If you continue to practice this type of customer service then you will soon be closed. So Sad!!! So Angry!!! So Disappointed Robyn Roanoke IN

Great place!...incredibly clean...new bulbs...great equipment....STAFF is incredible!read more

very nice people. and they let you go in your own room and it locks. Also, you get a barrier cream…read morewhenever you go in the room and a hairnet. I got a bronze spray tan.

I've been using Sun Tan City for years. It's always clean. I always check in on the app prior to…read moregoing inside. I only use the spray boots because of my skin cancer. I do feel that people using regular beds take priority over spray tans. I haye having to wait for a booth to be cleaned while the attendant keeps assisting other customers. I was there first and checked in on line prior to arrival. Please don't make spray tan people wait while you severice 4 other patrons that are using regular beds.

Place is to nice. Mane is it ever! Get a good spoiling up in here for sure. Hot rag over face,…read moremassage, finger and toenail clippings and such. A good nice relaxing experience! Good place to come when you blow off work right? am I right or am I right? This is the place to hideout from them employees that might see you out goofing off when you're sick (cough cough) nice place to come instead of work right? spoil yourself treat yourself I say. They will take good care of you up in here, make you feel real good and such! hell moisturizing hand and foot lotion rubbed in real nice! Cut your little finger nails and toenails with a buff and clear coat thrown over the tops. Hot tub water here is nice and hot! nice to lay and relax in when blowing off work! drop that hundred spot and blow off work! Gotta treat yourself once in awhile! great massage here to they really release the tension! work out them kinks and throbbin pains! Oh sweethearts! You can't beat em here they are the best out there! Just remember to do it on a day you blow off work! makes it that much more sinful! a spoilin I tell you!

New location off of Coldwater and Washington Center, next to Cork N Cleaver. Had the most relaxing…read morehot stone massage and peppermint facial from Christina Marie, an excellent aesthetician. She was extremely friendly, with a wonderful touch. I enjoy all toes of massages from Swedish to Thai to Lomi Lomi, but never having a hot stone massage, I am now definitely a fan. The only negative comment would be that I could hear one of her coworkers talking loudly in the other room, but otherwise very good experience.

Always friendly & knowledgeable. Clean and most of all…read moreconvenient. Great packages (prices) of tanning sessions. Love it

The salon is so clean. staff very knowledgeable…read more The beds are the best. You wont be disappointed. Best in town. Truly.

Everybody is so friendly you walk in and they know you by name it's just so nice just have a real…read moreconversation with them. You know Stephanie always does my Botox and she does such a great job. She's amazing and I love her. She's a she's amazing and they're both beautiful. I'm just ready to start my journey for my face. Get rid of the scars.

I waited to give this review until a couple of days after my facial…read more This was one of the best self care days I've ever had. Sakia is nothing short of amazing. Her knowledge of skin care and maintenance is top notch. She detailed what the process would be prior to my service and she was a consummate professional. She encouraged me, with no pressure, to maintain a route and schedule with my facials. Their office is serene and well kept. You have an immediate relaxing feeling upon entry. I was in and out in my desired time and the felt like a million bucks afterwards. I'm realizing that total health, mind, body, and soul is my truest wealth and I'll trying to get rich.

Absolutely love...Sun Tan City! No matter which location I use. Always Top Shelf Service, Beds, and…read morelotions. Keep Rock'n, Customer for Life!

I went in wanting 1 spray tan for an upcoming event. The girls working had no clue how much 1…read moresession would cost but eventually told me it was $30 and that signing up for a membership with the current deal they had going on would be cheaper and that I could cancel whenever I wanted. The spray tan looked awful. This was not my first spray tan but the first 1 I had at this salon. I went in today to cancel my membership and was told that I could not cancel until after my first billing cycle. I was never told this when I signed up. The sign on the door says cancel anytime! I was never given a copy of the information I signed so there is no way I can look at that to determine if it says anything in the document about this. I would never recommend anyone go to this place.