5 stars for TT - literally the best pedicure I have ever had and her customer service was so amazing. Loved it and will be back to get another one from her. 1 star for Kelly. My niece got a pedicure with me and Kelly serviced her. Her pedicure started 20 minutes after mine and somehow finished before me. She barely got any sort of massage. Was charged extra for getting gel polished removed (tried to charge 10 only charged 5) and she was trying to make her get another gel pedicure but she just wanted normal polish. I had to step in and tell her no. Ridiculous. And two of her toes weren't even properly painted?? All 5 of my stars are going towards TT read more

Cindy is AMAZING! She will work with you on whatever design idea or inspiration you have to bring your vision to life! If you go request Cindy because she is the best!!! read more

Queen's Lounge Glenbrook - Fall manicure by Cindy. - Nail Salons Near Me - Fort Wayne, Indiana

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i went in to get my eyebrows waxed (no appointment) and they were very accommodating. i was in the chair less than 5 minutes later and TT killed it, my eyebrows look great and she's fantastic at what she does. her vibe was outstanding and so was her customer service skills! book TT! read more

Cindy is the best! Always takes her time, and does a great job. highly recommend her!

Cindy is my favorite. I highly recommend her as she always gets me together. She's very professional and a sweetheart. The whole place is a great vibe. I drive two hours just for her read more

Unfortunately, this was a very disappointing pedicure experience from start to finish. When we arrived, it didn't seem like our appointment was known about. Once seated, the pedicure option we had pre-booked was not listed or available. We were told they could make "something like it," but what was provided was not what we ordered--and it ended up costing approximately $20 more per person without a clear explanation or agreement. I also felt rushed when choosing my polish color, which added to the overall stressful feeling rather than being able to relax and enjoy the service. The massage chair itself was not particularly comfortable and was difficult to settle into, making it hard to get comfortable during the pedicure. Several advertised or expected parts of the service were missing, including no hot stone massage and no gel mask. The massage that was provided was very minimal and not relaxing. The water was only lukewarm, which took away from the experience. No beverages were offered at any point. More concerning, the actual pedicure process was uncomfortable and painful at times. My cuticles were hurt while being pushed back and trimmed, and the removal of gel polish was painful on multiple nails. This should never happen during a professional service. My mother-in-law had a similarly poor experience. Her service quality was also lacking, and her polish was applied unevenly. Overall, this visit did not match the service we booked, the price we paid, or the level of care we expected. I was hoping for a relaxing experience, but instead left uncomfortable and disappointed. read more

It's always a great time here at Queens Lounge I always feel taken care of from the time I walk through the door until the time I depart .. read more

Queen's Lounge Glenbrook - Evelyn did my nails today and it turned out so beautifullove this place - Nail Salons Near Me - Fort Wayne, Indiana

i absolutely LOVE my time spent with Pah and JC at Queen's Lounge Glenbrook! the staff is always friendly and take pride in their work. I leave satisfied every single time. tell them Andrea sent you! read more

My first time here. I made an appointment with Francis because I was told she knows how to treat calluses...she did not disappoint. She took her time and made sure my feet were nice and soft when I left. She's a smiling bunch of energy that cares about her clients. I will definitely go back to Francis. read more

DO NOT VISIT this location I had a HORRIBLE Experience. I got into argument with owner because my feet looked worse than when I came in. I was quoted 30 for basic pedicure and as you can see my feet horrible after she finished. The pictures shows my feet after she finished. I said no you need to redo. The owner said it would cost me 10 more dollars. A total of 40 for. DO NOT VISIT THIS LOCATION THEY DO HORRIBLE WORK!!!!! read more

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amazing place! Kelly does 3D nails incredibly! I got a gift for new years and it's a clean, wonderful experience! affordable too!

What caught my eye was the storefront. It beautiful decor in black and gold and such an inviting place. From the moment you walk in it feels definitely as a lounge designed for any woman to feel like a queen. To the left is an actual full service bar, that may be for the grand opening was serving complementary drinks but I know that they serve free kids slushy on the regular and straight ahead on both side are 10 stations each for manicures and pedicures. The customer service was great, I believe she is the owner but she had great bartender service and was exceptional. I wish that all places appreciated and valued customers in this way. I hope that don't stop. The only reason I knocked it off one star, and this may be me just being petty but I noticed that what looks like to be a regular customer was giving complementary snacks mix and I kind of would've liked that also along with my drink. And the two big murals seem to only represent one certain depiction. But based on the diversity of clients I saw I would've liked to see that as well displayed. All and all, I had a great experience from the time I walked in to the end will definitely be back. read more

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Had nails done 2 weeks ago friendly did a great job on my nails I loved them. One fell off /broke and I needed to get it fixed and my other nails were fine. The worst service! Not friendly at all charged to fix my nail and did a horrible job. I wanted and needed to get a pedicure as well but the vibe was off and I couldn't wait to leave! read more

I got a simple full set with designs. I loved it here when I can get a glass of wines while getting my nails done. Most definitely coming back when this salon is brand new & modern looking but most luxurious spa pedicures. Strongly recommended you all to check them out. read more

Queen's Lounge Glenbrook - I loved my nails . I got a full set with little designs. Will comeback soon - Nail Salons Near Me - Fort Wayne, Indiana

Everyone is always nice and friendly. The owner is always upbeat and dressed to slayyy!! But shout out to my nail tech CINDYYYY!! She always come thru for me!! read more

Great atmosphere and hands-down the most comfortable pedicure chairs this side of the Mississippi! The vibe was very upbeat and professional, amazing drinks offered...it's a new business, so I think some of the staff are still learning and finding their groove. But overall, very nice nail salon! read more

A first time customer, I walked in and saw people sitting around eating fruit and little meat Charcuterie boards. I was there to get a pedicure. It was gross watching people eat while people on pedicure chairs were having their feet sanded/buffed and the nail drills were tossing nail dust and dander thru the air. It was weird. Not sure what they serve for drinks there but no way was I going to drink out of any glass full of foot and nail particles. I think the board of health needs to check this place out! Yuck! read more