Excellent service. My home needed a thorough cleaning because an injury had prevented me from…read morekeeping things taken care of. Mateo's is professional and responsive, but above all they did a fabulous job down to cleaning the window rails and transforming my oven from nasty to spotless. Perhaps the best cleaning service I have ever used and the price was fair for a fantastic job.

Amazing, amazing, amazing!…read more About a year ago, we moved out of a house and we wanted it cleaned thoroughly after we left. The three ladies worked tirelessly and meticulously and the result was nothing short of extraordinary. The price, considering their tasks, was completely fair. I wholeheartedly recommend this cleaning service!

Very happy with De La Cruz Cleaning! I called 2 days ago and needed a deep cleaning in preparation…read moreof selling my dad's home. They were able to fit me in today which I very much appreciated for the short notice. We did a walk through before starting to confirm the cost and we're on the same page. Very friendly, professional and efficient! I would highly recommend and use them again!

We hired this company for a deep clean and unfortunately had a disappointing experience…read more During the cleaning, vinegar was used on our cement tile floors, which damaged the finish. When I brought this to the company's attention, they initially responded quickly and expressed a desire to make things right. However, once I requested compensation for the damage, communication stopped entirely. It has now been over a week since my last message. My follow-ups have been read but not answered. As I've continued cleaning and organizing the house, I've also discovered that some areas appear to have been missed altogether. For example, the shelves in my children's room had a significant layer of dust on them, suggesting they were not dusted during the service. Mistakes happen, and I would have been willing to work collaboratively toward a resolution. What has been most frustrating is the lack of communication after the damage occurred. I hope the company chooses to respond and address the situation. If they do, I would be happy to update this review. I am giving three stars because there were some areas of the house that were cleaned quite well.

Agree with a lot of the reviews here. They've helped us with everything from a move-in deep clean…read moreto ongoing cleanings and their quality of work is excellent. They're always professional and pay great attention to detail, and we love their communication. Always responsive and reliable and they leave our home looking spotless. If you're looking for a cleaning service you can trust, I can't recommend them enough. Truly the best.

I had scheduled Lyly's Housekeeping for an unfurnished move-in clean. They did a great job, were in…read moreand out on time, specified if I wanted anything done in particular, and overall were kind, detailed, and timely. They had better quotes than some other businesses that I had researched in the greater San Diego area. Will definitely be using them again in the future! Thank you to Valentina and her crew!

We requested their service for "basic" maid service. Turns out we needed more of a deep cleaning…read more They moved most of the furniture, cleaned cracks and crevices, and did a great job in the bathrooms. I was actually out of state when we requested their services and I was able to successfully coordinate everything via messaging. Responses were prompt and professional. We were only planning on using them for one good cleaning but have now decided type use them on a more consistent basis.

1: After approximately seven years of cleaning for us weekly, YOU GHOSTED US, and without…read moreexplanation! How dare you?? 2: YOU did so without explanation, and avoided any attempt at communication from me. Maria Cristina or whatever you are. Do you see how wrong that is? Do you see how freaking hurtful that is after all of those years? I honestly despise you because I see who you are. You did the same thing to others when they would reach out to you for service, and I didn't understand why you were being so nasty and ignoring them. 3: I DESPISE YOU AND YOUR WORK ETHICS, or lack there of. 4: I DO NOT RECOMMEND HER AT ALL. 5: Please know that you will not know who the people are that are coming into your house because they change so often, and their backgrounds;?as sketchy as they may be, will be unknown to you. 6: Maria Cristina Hendrickson, just like many of your clients both current and former, I considered you a friend, and now you are the absolute opposite. 7: I know so many things about you, all the things that you have confided in me about your clients of past and present, personal stuff that pertains your clients and yourself, just as I have shared with you. How freaking dare you? You know that I hold a grudge, and that I hold people accountable, so this review of your bullshit could've been avoided had you responded to one single text message after you communicated to me that all was well, and that you were still going to show after your three week vacation . This is a copy paste of our last conversation : "Hi there and happy Saturday Maria Cristina... I really hope that all is well with you. My name is......., I am the person that without ever meeting you for months in person, hired you and left you the keys to my home in a lockbox. After speaking with you, I had a feeling that I could trust you with my home, and I had a feeling that you were a person of integrity and trustworthy, otherwise I wouldn't have chosen you. Once we finally met face-to-face, and had the chance to talk, I liked you even more. I recall that when my kitchen and bathrooms were being remodeled and replaced, I continued to have you come to the condo every week, knowing that you could barely clean anything, but I still paid full price. You have been cleaning my home(s) since forever, so I don't understand What is going on? Maria Cristina , you 100% know that you could or can talk to me about anything, and for All of these years that you have cleaned for us, confided in us, and me and Tony confiding in you. We are at a complete loss as to why you didn't show up last Wednesday when you confirmed that you would, and that you are not responding to any text messages. I don't know if this is a money thing, an inconvenience thing, or what, but whatever it is or was, you 100% know that you could sit down and talk to me about it, so unless you were injured, jailed, hospitalized, or abducted by aliens, I don't understand why you haven't responded to my phone call or text ? Let me also bring you back to the conversation when I told you that I wanted you to come twice a month instead of every week. Maria, the look that came over your face was a look of you being devastated, but I really didn't understand that reaction, because more often than not you were only coming here twice a month anyway, due to you prioritizing other clients who were probably paying you more, so I don't understand the lack of communication now. ? I did ask you many many many times if you wanted to change me to a different regular scheduled day, and you never would do that, so I don't get it ? Here's the thing Maria Cristina, whatever it was you could have sat down or even just talk to me about it rather than just ghost me (after all of these years.) Lastly, I hope that you will reach out to me and either we get closure, but don't just ghost me after all of these years, knowing me, that will be sad. Stop doing this shit to your clients, otherwise just treat all clients like clients, and not pretend to make friendships or relationships with them, and then ghost them because it's rude. How would you like it? How would you like it if Jose ghosted you or any of your other employees. With this said .... I decided to take the text messages down that I had attached but everything that I said is true. You would confirm that you were gonna show up and then not show and I was fine with that until you just stop showing at all. Christina Maria if you give me an explanation, I will take this down ...

Excellent carpet cleaning at a decent value. They do an excellent job of communicating what they…read morecan and cant do

Ellen is amazing and is always going the extra mile! i really appreciate all the time she puts into…read moreher cleaning, she is very kind and communicative. My house is truly spotless after she comes!

See my previous review. Great person to deal with. Very accommodating on the schedule. Good work!read more

Maria was very professional & responded promptly. The work requested was done great. We will…read moredefinitely use her service again. Thank you Maria.

Excellent!!! Above and beyond job They are the sweetest…read morepeople Stellar job Our house feels great I use to clean houses in the 90's I know a good job

I'll preface my review by saying I had no contact with the owner regarding pricing or scheduling…read more My girlfriend and I have been dealing with some out-of-the-blue allergies so we discussed a deep clean of our home. She found this company with multiple 5-star reviews and booked a deep cleaning. We made a conscious effort to take our dogs and spend some time away from the house so the cleaners could work without us around/in the way. We had the dogs leashed up and ready to leave just before 11 am (scheduled time), but no one showed up until 11:30 am. We were gone for over 4 hours, and stayed in the backyard once we returned. We heard, "we're done!" and my girlfriend went in and thanked the woman (a second woman was already gone, I assume waiting outside) and I got the OK to let the dogs in and come inside. When I got inside, I was surprised to see dust almost everywhere, smudges on windows and appliances, rugs un-vacuumed, loads of dog hair just under the edge of the couch (not expecting them to move furniture or anything excessive), and a rag left on the stove top. I then asked my girlfriend what the cost of this "deep cleaning" was and was again surprised that the typical rate is nearly $300. I visited the Coastal House Cleaning website to see what their service breakdown was. Per their website: Clean cobwebs and dust shelves - (nightstands and dressers were wiped down, but no other flat surfaces were wiped down) Dust ceiling fan & blades - (ceiling fan in bedroom was cleaned, with big dust chunks left on the floor. Living room fan untouched, see photo) Vacuum carpeted areas - (we don't have carpet but there is a large area rug that was untouched) Sweep and mop hardwood floors - (partial mopping done) Clean all light switches & door knobs - (see front door lock photo) Stove and appliances cleaned - (stove top appeared wiped down, microwave untouched, see photo) Countertops and backsplashes cleaned - (were already cleaned by us, no visible change) Clean & dry shower door, track & glass - (we have a shower curtain, so not applicable) Clean the inside and outside of toilets - (done, but bidet knobs on toilets were untouched -- just dusty and needed a quick once-over with a rag) Blinds, shutters, and window ledges wiped down - (not done at all, see photos) Baseboards dusted and wiped clean - (not done at all, see photos) So then I think... okay maybe they gave us a standard cleaning? Checked the website and I guess we didn't get a standard cleaning, either (no trash was emptied, no lights dusted.) I am extremely disappointed. When my girlfriend texted the owner, who she had scheduled with, we were asked if we did a walk-through at the end. No, we had dogs anxious to get in the house and had we immediately seen any of this stuff, the cleaners would've been at our home another 4+ hours. When I read over the reviews, I see a lot of move in/move out cleanings, which probably don't meet much criticism because people aren't actively living in those places. My girlfriend and I spent another hour cleaning the house after the cleaners left. If you're looking for a DEEP clean, this isn't the company to go with. Honestly I wouldn't hire them for a standard cleaning after this experience either.

Alex and Vanessa were here yesterday and did a great job. They were very thorough and our place…read morelooks great.

Ace of Maids are incredible! I had been thinking about getting a cleaning service for awhile and…read morefound them on yelp. They were so easy to schedule with and even came out to Jamul. Very communicative and friendly. I saw my house after they were done and my whole family was amazed. They are worth every penny. So grateful I found them