I had a very good experience with Moving Buddies. Jim was very helpful and professional to deal with from the office side, I was satisfied with the two movers who helped me, and am thrilled that all my stuff arrived at its destination with just two pieces damaged (see below). It was well worth the $200-something.
Moving Buddies came highly recommended by a friend of mine who had used them summer 2014 to help her load relocubes for shipment through ABF/UPack. I was going to be making a similar cross country move using relocubes, so I called Moving Buddies for a quote. I talked to Jim and he was really helpful, offering tips on packing and using relocubes even though I had only called for an estimate. (Moving Buddies is one of the crews Tucson ABF hires out to when you purchase loading help from them) A few days later, I called Moving Buddies and arranged to have a crew of two arrive at my house the Saturday morning after the relocubes were delivered. After giving me a verbal estimate, I was emailed a receipt which unfortunately had the wrong estimate for what we had just discussed (it estimated more hours and a different discount). I called Jim right back, he apologized, and sent me a corrected estimate right back. I think this was a one off error and am only mentioning it to be thorough and show his responsiveness.
I was concerned not all my things would fit into the two cubes I ordered and wanted to maximize the time I had with the movers (you have to pay a minimum of 2 hours), so I had disassembled, moved, and neatly organized all the boxes, drawers, and furniture I could into the garage (right next to the cubes), and into the living room by the front door. The two movers arrived almost right on time, friendly and professional, with a big truck, dollies, and plastic. However, they seemed very tired. Saturday at 8:30 AM might not be the best time to have movers arrive and is something I would consider if I were to use them again.
For my move I tried to maximize my space by removing and packing all the furniture drawers, and fitting them back in the furniture just outside or in the relocubes (to cut down on how far the heavy furniture would have to be moved). This is the way I've moved in the past and has always worked well for me (I have great old, all wood furniture). However it seemed to throw off the movers who wanted to leave the drawers out of the furniture, which they had started wrapping in plastic before I realized it. That would completely defeat the purpose of packing stuff in drawers to maximize space and would be a complete mess since the drawers didn't have tops, so I insisted the drawers be placed in the furniture before loading. This then posed a problem because they normally tip the furniture vertical when packing. I don't know whether they were just tired or new to packing, but I got the sense that they had been trained to pack the cubes a certain way and were a bit stumped when I insisted on something else. There were a couple other things they did along the way that I questioned (such as not disassembling the hutch on my desk - which arrived at my destination with part of the wooden top and the latches broken).
Without going into more detail, I thought they worked diligently and efficiently, were respectful of my wishes, and also were careful about wrapping all my furniture well in plastic (though on arrival some of it had torn a bit and one dresser top was marred - but I was very lucky to have just had that problem). All in all, I believe I got the most of the two hours they were with me. However, while they worked steadily, at times I didn't think they were very concerned with the fragile nature of some of the boxes and materials.
In looking back, I am very happy with my decision to hire Moving Buddies. However, I would recommend that you carefully pack, plan, and organize before they arrive and participate in helping them load your items so as to make sure the fragile things are handled with care, and that things are packed/loaded well given the particulars of your stuff and situation. read more