I used Movers on Duty for my long haul move from DC to NYC last week. I received a quote over the phone for the move as well as packing. The great thing was that it was an all-inclusive quote, no extra charges for anything (including all the stairs at my NY apartment). The price was significantly less than other quotes I was getting. The day of the move, the team of 4 movers and 1 packer showed up right on time. They were able to pack up and move all my stuff out of a 1 bedroom apartment in only 3 hours. They were quite efficient. The next day, I had all my items delivered in NY. (One great thing about this company is that they have a dedicated truck for your stuff, so it gets there faster) There was only a team of 2 in NY, and I had a 4th floor walkup. So the unloading took longer, at about 5 hours. They still did a great job and almost all my stuff arrived undamaged. The only small issue was that my cat's tower thing broke a bit in the unloading process, but it was fairly cheap anyway. This has definitely been my least stressful and best of my last moving experiences. The packing was totally worth it too as they brought all the boxes/supplies to pack up my stuff. Would highly recommend. read more

This moving company is the absolute worst. I chose this moving company because of the previous reviews. However, I can only speak for my experience. All I know is they packed liquids in with my books and other valuables that spilled in the boxes . Not to mention they are thieves. I found out that they drank one of my beers and they stole my moving boxes and tape that I had purchased that I had never opened. Not to mention, my dining room table now wobbles ever since they delivered it. If you decide to choose this company, do it at your own risk. read more

They are the best! This is the second time I have used them. They are prompt, fast, and take very good care of your furniture. Very helpful with setting up furniture. Their prices are great compared to many other companies. Manager is very easy to contact and willing to answer all questions. Very professional. I have referred them before and will continue to do so. read more

I was ecstatic when I saw that Amazon's deal of the day was movers in my area, w/our lease being up in about 3 weeks I immediately snagged one thinking to myself that this was going to be great, however what actually happened was far from it. I called on Dec 13 and asked about scheduling a move for Jan. 6th. The guy who answered told me he would check availability and get back with me in FIVE minutes... Well FIVE minutes.... FIVE hours.... FIVE days.... passed by with NO CALL BACK. I called back on a couple more occasions and spoke w/a couple of different people, all of which who said the same thing. We'll check availability and get RIGHT back with you. Needless to say, they never did. Finally, I called again on Jan 2nd and spoke w/a gentleman who was very apologetic and gave his word that he would get back w/me on the next day..... Now things are getting crazy b/c we are literally a couple of days from the time we need to move and they were still getting the run around. So half way through the next day... still w/no word, I called him back and got no answer.... so I then left a message w/my WORK NUMBER & CELL NUMBER. I called the other number. Another guy answered and said he'd call me back.... a few hours later, no call back from either of them. I called the first guy back and he said "Oh I was going to call you back but I lost your number".... WHAT?!!! Are you serious?!.... REALLY?... At this point, I can't even bring myself to be as livid as I normally would be. I just made a mental note to myself not to use them again. Anyway, the guy told me I could use the deal voucher through March... or get a refund... WOW. I can use the voucher through March?!... But I'm moving in January.... I just hope I can find a REPUTABLE moving service or other arrangements now since it is such short notice. You know, I totally understand that businesses utilize group deals in order to draw traffic & bring new business to the company.... With that being said, it is probably a good idea for the business to make sure that they are able to handle the wave of folks that will come, otherwise you #FAIL! read more

EVERYONE at Movers on duty was incredibly professional. I had to deal with an eviction move for the frist time and Luis was very patient in explaining the process to me as well as very responsive to all my questions and calls. Luis even called the morning of the eviction to make sure the eviction was on schedule since in his experience, evictions don't happen when it's raining. Turns out it was rescheduled. He could have sent his movers out knowing it wouldn't happen and charge me but he didn't. This is truly a PRO move. His movers were on-time, polite, and prompt despite the incredible amount of stuff/junk they had to deal with and tennent eviction drama. It was truly a rough eviction and Movers on Duty made sure the job got done and I was taken care. I would HIGHLY recommend Movers on Duty for any move. Professionals through and through. read more

While we had some issues with the space on the truck, the movers came and move out a full house in less than 2 hours. Best price in the area and very respectful. read more

I recently hired them to help move furniture out of a rental property after a tenant left some major items behind. Very courteous and professional staff who saved my bacon as I had new tenants moving in the next week. I'm actually hiring them again to pack and moveme out of my current home to my new one. read more

Excellent moving company. Flat rate fee at a competitive price. They were very friendly and helpful from the first call to book their service, to the very end. They arrived on time, with plenty of movers too. Best movers I've ever used. read more

Paul was able to push back the time of my move by 3 hours on very short notice to accommodate an unexpected elevator outage that would have made the move a headache. The team kept me informed of their arrival time, took extra care with my belongings, worked well together and made sure everything was where I wanted it in my new home before they left. The flat rate pricing was competitive. I would use them again. read more

We hired these guys based on a recommendation we received from my family member who had used Movers On Duty (MOD) for their move. I am so thankful for the recommendation and for the excellent job MOD did today on our move. Paul, their office guy, who sets up the appointment for the services, is a reasonable, respectful, professional and a very patient man. I must've called him at least 7 times to get a quote, to discuss the price with my husband, to then calling back and finalizing the appointment. The guys on the field, who arrived on time on the moving day came prepared and ready to work. Very respectful of us, our home and our belongings. They meticulously wrapped every piece of furniture for protection, and moved everything with care and speed into the truck. They disassembled the furniture and offered to reassemble everything at the final destination. MOD had sent 6 or 7 guys for our move of a two bedroom condo on the THIRD FLOOR. These guys hustled hard hauling everything down two flights of stairs. From start to finish (empty truck to empty truck) it took four hours for them to complete the job. Well worth every penny. I hope this recommendation makes another family's move as easy as ours. read more

Best moving and hauling experience I've ever had.. great value, very professional. Honored the original estimate and were very efficient. I had several items hauled and 4 items moved from a very cluttered home and the figured it all out w no problem. No idea hot they got that sofa through the door! #1 recommendation for quick moves locally read more

I loved their service. They are very responsive and puntual. They provided a quote, and that as the exact price I paid for the service. Our move was from Maryland to Texas; they picked up our belongings on a Tuesday, and delivered them by Sunday of the same week. I would use them again hands down. read more

I have used Gabriel & his team yet again for another move. They are the nicest & one of the best! I'm so picky about my boxes/furniture/etc being handled through the whole moving process but with Movers on Duty I'm put at ease and I know that they truly care. I will continue to use their services for all my future moves & will recommend them to all my family/friends. Thanks again guys!! read more

Couldn't have asked for better service!! Showed up on time , wrapped all my furniture in a 3 bedroom townhome carefully and moved everything into my storage with in a matter of hours .. Thank You so much for making such a stressful situation so easy! read more

Needed a heavy single-item move quickly (purchased furniture at an outlet and they only hold for 3 days). Called Luis on a Wednesday, confirmed quote (cheapest out of 3 different movers!) and were able to meet me at the outlet store Thursday morning! They also called me an hour before arriving like they said they would, and they showed up at the store ON TIME (a big peave of mine). Furniture made it to the house no problem and the movers were very pleasant the entire time. Will definitely use them again! read more

Hands down the best moving experience I have had. Gabe was very accommodating with my schedule and followed through on his promises. From the packers to the movers, all were 100% professional and handled our belongings with care. I highly recommend this company and will never use another should the need arise read more

terrible! no masks, dropped thing, badly skilled, late 4 hours, paid $520 for a 1hour, 30 mins of bad service. they moved the bed without the rug under it. all the wanted to do was leave. website page about covid and quarantine is a lie! do not use this company!!! cheap and neglectful! read more

I've moved many times, and this is the best experience I've ever had. The flat rate pricing was competitive, clear and straightforward. They had an awesome website which helped me create an accurate inventory of the items to be moved. There were no surprise changes to the pricing, which is very unusual with moving companies in my experience. The movers were professional, and working with Luis was a very positive experience. read more

Boston and two other men helped me to move home from VA to MD. They arrived on time, and packed and moved my furnitures carefully. The job is done within 2.5hrs, very efficient. I am very satisfied with their job. read more

We decided to get movers at the last minute and the owner was very accommodating!! The guys showed up earlier then anticipated and got right to work. They treated our furniture with respect and the guys were very friendly! Will be using them again and also referred them to a local realtor for further moving help:) read more

Highly Recommended!! This is the third time I used Gabe and his team, they never let me down, not only that their price is very reasonable and they cares, they went above and beyond to make sure we move every single thing, making sure every piece are well protected.They spend all day helping us and make sure we are taken care of. I can't thanks them enough. I moved 3 times in 10 years, they earned a life long customer, and I will recommend them to everyone that I know. read more

Needed to move from College Park to Manhattan, New York. Movers arrived on time, took all necessary precautions for furniture not to be damaged and did efficient, good work. Very courteous staff. Would reccomend to anyone who needs to move and wants a job well done. Professional, trustworthy, and within budget. read more

I moved from Baltimore to Alexandria. These guys were top-notch in moving me from the storage facility to my new townhouse. They were careful with my belongings. Though the move started out rough (I directed them to the wrong facility), the guys were very professional and personable. Do not trust the "6 reviews". Look at the others and you'll notice that they're rated very well. I would trust these guys to move me again. read more

I did NOT use this company for my move, but I quoted a price with them which was considerably higher than the reputable company I chose, which is fine by me. After all, it's a free market. However, they literally called me SIX times as of today when I told them after the second time that I had already settled with a different moving company and asked them to stop calling me. Every time they called they kept being pushy about it and made it an uncomfortable experience. In addition, they called from different phone numbers which made it even harder to ignore them and not answer the phone calls. read more

We contacted this company to move a relatively small number of items to different areas within our home, and also to another house in the same neighborhood. We were very up front on the phone with what we wanted moved: pool table, piano, fridge, TV, couple of couches, some chairs. They were GREAT on the phone, and said it wouldn't be an issue to move any of those items. Two guys showed up and spent an hour deciding they in fact couldn't move anything. One repeatedly complained he was worried about hurting his back. I can sympathize with that, but dude: YOU'RE A MOVER. We called the company immediately to apprise them of the situation, and they flat out accused us of lying to them when we hired them, claiming we never told them what we wanted moved. They threatened to withold our deposit before finally consenting to return it. The man of the phone this time was just plain nasty. This was a very poor experience and I do not recommend this company. For what it's worth, I've now personally moved almost all of the items the movers said they couldn't, including the pool table. read more

I strongly recommend that you find another company to do your move! Let my negative experience guide you to another company. 1. I expected them to pack all of my belongings. I made sure that "Jose" at their front office clearly knew what I wanted and he stated that Movers on Duty could do it. Fail ----- They showed up with about 6 used boxes. My family had to do a panic packing. Fail ----- The crew did not know they were expected to pack things. Fail ----- "Gabriel" the "General Manager" showed up with some boxes from Lowe's 2 hours after the movers arrived (no wardrobe boxes). (Excuse - "I went to three different places. This is the best I could find.) 2. I expected a professional company. Fail ----- They showed up @ about 2 hours late in a rental truck (excuse - "Our truck's check engine light came on") Fail ----- They showed up unprepared to pack. Fail ----- The crew ran out of packing material and used our blankets and quilts as padding. Fail ----- The crew argued with each other in front of both my old and new houses. Fail ----- "Jose" did not answer the phone or emails on Monday between the hours of 9am and noon (excuse - "Jose is in the hospital until Wednesday.") Fail ----- "Gabriel" was rude to me to which I responded rudely. Fail ----- The estimate was for $1,500. By the end of the move they wanted $2,700. Fail ----- They wanted me to rate them for a well known web-based reviewing company. The driver presented me with a form and wanted me to fill it out in front of him. Fail ----- Evidently, the company does not have the revenue to pay its employees unless the "customer" pays. I refused to pay until I spoke to Jose or Gabriel. Two of the workers have called and sent text messages to my personal cell! (Two days after the move I sent them $2,200, they gave me a $500 "discount".) 3. I expected a reasonable move (12 hours max). I had used other moving companies twice before to move the same household goods in 8-10 hours (we packed). Fail ----- 16 hours! A 16 hour move! Fail ----- "Gabriel" dropped off boxes at my old house two hours after the move began. He showed up in a moving truck with another guy in the truck. Had he stayed and helped, the 16 hour move would have been reduced to 10-12 hours. FAIL FAIL FAIL My summary... They did get the house moved but Movers on Duty promised to pack my house which they did not. Their movers lacked a level of competency and professionalism that a reasonable person would expect (arguing in public, not calling for help once they realized the move would take an excessive amount of time). I found their costumer service skills to be nonexistent (condescending attitudes do not lead to customer satisfaction). So they got (are getting) a total of $2,300 from me. I hate to think that they've made a profit off of my family and me after the anguish they subjected us to... I hate paying them anything after that. They did get the job done but at most they should be paid cost. FIND ANOTHER COMPANY read more

AWFUL AWFUL AWFUL COMPANY. No response at all after I was given a quote... In fact I had to call them to get any kind of confirmation and I still never received anything. Then on the day of the move and my schedule pick up time (11:45 AM) I didn't get a call. I had to CALL THEM and was told that they were running an hour late. I went to go and pick up my keys to my new apartment and called them back to see where they were. I was told that they were still running late (it's now almost 2 PM). I was still in the office filing paperwork when I received a call that the truck had been hit by a car and what did I want them to do... EXCUSE ME!!! I have paid you to move me; the only thing out of your mouth should have been "A truck is on the way." I had plans in the evening so I could not move that night. The next day was almost a repeat of the first - they were once again an hour late, but they did show up. However I think a snail could have moved faster than they moved. Not only that when we finally got going we had to stop for gas and then the truck would not go over 40 mph in a 55 mph speed limit. I complained repeatedly and was told that they were "trying to make things right". I then called to speak to someone regarding compensation and the gentleman on the phone (GABE) treated me like I did something wrong. He said that he did only what I asked him to do after I told him that I had to shift and rearrange my schedule (I missed my cable appointment) for them. He told me that I was "Unbelievable" and that he had never had a customer like me. I told him that I work weddings for a living and that if a bride has done everything right and I'm late, who is at fault. He told me that he didn't want to talk to me anymore and hung up. DO NOT, I REPEAT, DO NOT HIRE THIS COMPANY. I am trying to get people never to use this company because of their unprofessionalism and sheer rudeness. read more

Used this company for a move a while back, and now that I have a Yelp account, figured I would warn people away from them. I hired them for a short distance move, literally across the street, in DC. They arrived over an hour late, which caused problems since the apartment I was living in requires you to reserve the elevator for specific times. When they finally did arrive, there were 2 people, and it was clear that one of the workers was just a day laborer the main guy had picked up along the way. They gave me an estimate for a 2 hour move, and they definitely started to slow down to ensure they went over the 2 hour mark. Using the bathroom often, taking the elevator down when it was only a 1/4 full, not using the moving cart and just hand carrying random boxes to the elevator, etc. Of course, since they went over the 2 hour mark by 15 minutes, they then added another charge for a full hour instead of prorating. This on top of a number of hidden fees they also tacked on. And 10 minutes before the move ended, he told us their boss just texted them saying the "credit card machine wasn't working" and so we'd have to pay with cash. Obviously, the company tries avoiding paying any sort of taxes. And when we didn't have a few hundred dollars lying around and someone had to go to an ATM to get cash, they left a couch in the hallway and refused to move it in. After the move was finally finished, there was damage to some of the wooden items and they refused to acknowledge they had done it. Summary: Late. Uses day laborers. Many hidden fees. Will slow down to make sure they go over the estimated time and then charge you more. Will lie to make you pay cash to avoid the company paying taxes. Damage to items. read more

I had originally scheduled Movers on Duty to help with an eviction. They were very helpful and had a straight forward way of handling that process. Fortunately the tenant left without the need for a formal eviction and thankfully I was able to cancel the night before with no issue. Unfortunately, the tenant left all their furniture and belongings in the home which needed to be disposed of. Movers on Duty was very flexible with timing and was able to come get everything out for a very reasonable price. Thank you for making a complicated situation a little easier! read more

While the movers were VERY nice and worked hard, the owner did not communicate with them and the packers threw things into garbage bags. They did not bring all of my items either because the truck was not bug enough. Luis claimed that he woukd charge me more for pictures when in reality, the truck was not big enough. They are not equipped for huge jobs and do not come to the house prior to the move to estimate the size of the job. read more

They were amazing! I needed quick help with my heavy couches and they came same day for only $50! They called me by my name and were very courteous and prompt! I definitely recommend them read more

I had a really great experience with Movers on Duty. They were very fast - they moved 8 pieces of very heavy furniture in under 30 minutes! Highly recommend. read more

I would not recommend using this company. I contacted them to move a VERY small amount of furniture from my home in Reston to my daughter's student apartment in Charlottesville, VA. Their sales rep Malik quoted me a price of $300 and then they proceeded to not show up at the agreed time, kept me waiting from 10 AM until 3 PM and then attempted to jack up the price after the agreement was made. All in all a very bad experience. read more

I've used Movers on Duty twice while living in the DMV area. They were great both times. We were done loading my one bedroom apartment in less than an hour. They moved my furniture out of a 3rd floor walk up no problem and everything stayed in mint condition. Movers showed up on time and were helpful with last minute items. Highly recommend! read more

Highly recommend for local and long-distance moving needs of any size. They moved an antique grandfather's clock for me from Williamsburg, VA to my home in Maryland and did an impeccable job. They carefully wrapped and padded the antique, transported and unpacked in my home. read more

Unfortunately, i wasnt able to use this company. Therefore, I cant rate their quality of moving my stuff. However, they were rude and unprofessional on the phone and that is the most I can say about this company. I love to support small businesses, however small businesses should want to help themselves as well. With that said, they shouldnt take advantage of posting Living social deals to get business, and not being able to handle the business. read more

I highly recommend Movers on Duty. From the on site supervisor to the crew, they were very professional and treated my goods with the utmost care and consideration. The price was most reasonable and a great value for the money! read more

Excellent customer service! Fast, efficient excellent with packing valuables, furniture anything you would need to have a stress free move! You also pay one flat fee for everything unlike a lot of other companies that charge you a high rate by the hour. I will definitely use them again. read more

Great reliable movers!! Very clean and efficient!! Best prices too. It's so stressful while moving, movers on duty make moving day a breeze!

My daughter moved from Bethesda to New York to attend graduate school. From New York I worked with the company Unpakt to find a company in Maryland that would move her at a realistic and economical price and not sacrifice quality. I spoke with many companies where it became clear that the industry is quite competitive. The cost to move my daughter with the same information across the board to other companies seemed like a risk since it was substantially lower. I spoke with 'Gabriel" who was absolutely receptive to our needs and the move was smooth, efficient and one less worry for my daughter who was focused on preparing for graduate school at Columbia U. I read reviews on YELP and some were poor. I don't get it. I WOULD ABSOLUTELY RECOMMEND THIS COMPANY. It was personal and professional and flawless. Thanks Guys- Susan and Brittainy read more