Let's start with the positives - the guys who showed up to move my things were polite, fast and…read moreefficient, couldn't have asked for a better crew. I had to reschedule my move twice because of my apartment not being ready on time they were understanding and worked with me. However, be sure to ask about all the extras in detail and don't assume like I did - my fault in part for not asking specifics and assuming a reputable company would be just that - BIG Mistake. I was charged $366 dollars for fuel and travel charges on a 12-mile move and the move they did before mine was in the same city. Then another $137.00 for supplies - tape, shrink wrap, and two mattress bags - that is unreal and again was not communicated in detail just mentioned in passing like it wouldn't be a big deal - My mistake for not asking ahead of time. They rescheduled the moves twice and the first time I was given a discounted hourly rate for being flexible, that discount was not honored in the end. The second time again I was polite and flexible with my move date being pushed out again by a week, he wanted two weeks but as soon as I said no way it was just a week. I was told I would also be a first delivery of the day, so they would come between 8-10am. That was not honored either. I called all morning after they never showed up, several times at several numbers and waited on hold, to finally speak with someone to be told we were not a first delivery as told and were second and the movers would be to my house at about 12:30pm -more than two hours after the time I was told. I just feel lied to and deceived and partly my fault for not asking for more detail and clarification, but if they are charging fees that high it should be communicated in detail before you give them your deposit. I could have hied another local company had I been told that with all these extra fees I'd actually be spending almost $500 more that just the labor costs. Don't hire them without asking for the small print to be detailed. LESSON LEARNED THE HARD WAY.

Do NOT waste your time and money going to this company. They are extremely incompetent…read more I was told they not only had availability on a Sunday, but that it would be cheaper to schedule a move for a Sunday. So, that's what I did. The movers arrived and asked me if I needed more time to pack. I had only hired them for heavy pieces of furniture which do not need to be packed. Which I stated to them. One of the movers, a woman named Lynnette, took photos and videos of my belongings WITHOUT MY CONSENT and called her boss to explain how I was not move ready when I just needed them to move furniture. Very unprofessional and honestly just plain rude. Another man who arrived asked to purchase my lawn mower that was not at all for sale. They absolutely refused to move me. Their moving consultant, Kobe, called me to let me know that I was not move ready and that they had availability to move me Monday or Tuesday. I needed to move SUNDAY, had planned everything around the SUNDAY move. I work for a living and was unable to take time off. When he tried to force me to reschedule I asked him to call me back at another time due to how upset I was with the whole interaction. Tuesday morning, I get a call from a mover telling me they are 10 minutes away. Huh? I never scheduled anything for Tuesday and was under the impression I would receive a follow up call to reschedule the move. Contacted them and they told me I said that Tuesday was fine and if it wasn't a good day that I had planned to call back. Complete and utter lies. As of now, I have not gotten my refundable deposit of $100 back from them. Now I have to find different movers. I am living between two different houses (luckily due to friends and family I was able to move the absolute bare minimum on Sunday, but not everyone has that). It is had been a NIGHTMARE. Please please please if you value your time and you need movers go somewhere else.

I hired these guys to move an extremely heavy treadmill to my third floor. They were friendly,…read moreshowed up on time and got the job done. They were even able to move it around a tricky corner on my landing. After having bad luck with moving companies in the past, this is the only moving company that I will ever use.

I did receive an initial quote for moving services. However due to the vague nature of a per hour…read morequote when not knowing how many hours would be needed, I requested a real estimate with times. I was advised that they had someone in the field that could come to my home and give me a more accurate quote based on what was going to be moved. After multiple attempts to contact the person that took multiple phone calls and text messages. I finally setup a date and time for an appointment. The date and time came and went by without any contact. I sent a text and received a response that he was home for the night and could come out next day. I commited to another evening visit again. I reach out for confirmation next day. Now I'm at a site and can't come till next day. So hopefully you may actually get to work with them. If setting up an estimate is any indication of how moving day may be. I will seek elsewhere. I am very disappointed in the experience I had with this highly rated company and not just here on Yelp. Hopefully this is not how they normally do business, because I really did try to give them my hard earned money. Update 4/20/19: I did appreciate the owner reaching out to me regarding the unfortunate experience. I was willing to drop the issue and go with another company. Now the person who was responsible for the bad experience twisted the true on the review. Another reason I am glad I had chosen another company for my move. I hope the owner sorts out this internally with his team.

Cannot recommend them enough. They moved my large furniture from one apartment to another much…read morefaster than other movers I've used. They were highly prepared, professional, and priced very reasonably. 10/10!

I called Kevin after Lowe's came to install a new washer and dryer only to damage my walls, stairs,…read moreappliances and then tell me they couldn't get either into my basement and left them sitting in my living room. Kevin came within the week with one other guy and carefully got them both downstairs into my basement. They protected my walls and appliances. Quick and reasonably priced, I will be using them in a few months for my real move.

Everyone was professional,friendly and dependable. They did a wonderful job taking out our…read morefurniture donations and moved some heavy furniture in our home. I would definitely use them in the future when we need to move.

They did a good job, professional and friendly. Would use them again if I need to move but there…read moreare no plans to do so.

Had a VERY negative experience with all star moving…read more It started with pushy texts about booking. Walked through showing all the art on the walls to pack and confirmed the services. When the movers arrived, the youngest one didn't know how to pack art. (The primary bulk of our move) and a supervisor had to "teach" him. He then proceeded to pack my art in ways that likely damaged it. (See attached photos) I called the owner to let him know what was going on and before I could explain fully, he interrupted and said "I'm sending the guys back". I would've let him know they were still here and explained further what was happening. (Which was that I asked them to just start moving and would unpack the poorly packed boxes myself, after sending him photos) When Matt arrived he asked to see the boxes. I told him I already started unpacking them. He said "well how am I supposed to know how bad it is?" I said "the photos I sent". I guess this is the point he thought I was trying not to pay for anything and attempted to cancel the job right there, claiming they were not a good fit, but not to worry, I wouldn't be charged. I said "I want to pay your team". He said "could've fooled me". He then proceeds to tell me he didn't remember about the art that was packing. (Why did we do a walk through then?) and that I don't know how to move. (No kidding, that's why I hired you), that HE supervises his staff, not me. (The only thing I asked his head guy to do was confirm if a box should look like that and he said no. That's when I called the owner.) This company is incredibly overpriced, lacks transparency, sends high school kids to pack boxes, and then blames the customer upon complaint. I insisted on paying, but they took an hour off my bill. (I believe this is fair financially as they were only here for 3) However, beware of this company and the tactics they use to pressure you to book, and the kids they send to do the work.

Great experience all around. Communication was really good and responsive. They came the next…read moreday, and handled my heavy piece with great care. Very professional ! Shout out to Christian, Anthony and Karson for a job well. (And $500 less than the ones that showed up day before , and said I still needed to pay an extra $100 for insurance. I sent them on their way. All Star's flat rate covered it all with no surprises.)

After saying they would be an hour later they called and wanted me to get a truck or wait a day or…read moretwo. I had made the appointment three weeks in advance!!!!

From the owner: At Box Brothers Logistics our mission is to provide reliable, efficient, and affordable moving…read moreservices while ensuring customer satisfaction and care for their belongings. Insured & Partnered Family Owned and Operated Small Business.

BigJExpress Moving did a fantastic job with our move from Foristell to Wentzville. They were…read moreextremely professional and took the utmost care of our belongings. Highly recommend!

I had an excellent experience from the time they arrived to the time they finished and left. They…read morewere very considerate of the items they were moving for me, and I had no issues whatsoever! Josh is very punctual and very communicative from the estimate discussion to the final payment. Wanted to make sure everything went off without a problem. I would highly recommend BigJExpress!

I used BEK Moving, per recommendation of a friend, to move multiple large items from my father's…read morehome prior to sale to my home and my brother's home. Mercedes in the office was very communicative and patient with my many questions and changes. The availability of Saturday hours was perfect. Our movers, Caiden, Troy, Gavyn and Nehemiah were very professional, patient as we had to explain what items went to which house and incredibly fast. The final price was lower than the estimate given due to their speed. I would definitely recommend BEK.

I WOULD NEVER USE THIS COMPANY AGAIN. I hired this company…read moreto move my belongings, including a washer/dryer combo worth approximately $1,900. When the truck was opened at delivery, the unit had tipped over and the dryer glass was shattered. The company later denied my claim, stating I signed a liability waiver because the units remained stacked. My issue is not that the units were transported stacked -- it's that they appear to have been improperly secured during transport, causing the straps to fail and the appliance to fall. I trusted the movers to transport the unit safely. Very disappointing outcome and claims process.