Joseph was great. He is easy to schedule with, diagnosed the issue with my piano, and was thorough…read morein both his work, and explaining what was wrong. He repaired a broken key and did a pitch raise / tune. I had previously contacted another local company who put together a scope of work that was unnecessary and overpriced. I look forward to having him come back for a follow up tuning in six months.

Joseph was amazing! Very nice and willing to explain the entire process of tuning/repairing our…read morepiano. I will use him for all our piano needs from now on!

After a year in storage, our piano finally came home -- and my wife could not wait to play! The…read moreonly problem? It needed some serious tuning love. That's where Leon came in and absolutely saved the day! Not only did he offer same-day service, but he got everything done while my wife was out running errands -- so I got to surprise her with the most beautifully smooth, pitch-perfect piano she's ever played! The look on her face was priceless. What really sets Leon apart is how much he genuinely cares. He walked me through every single step of the tuning process, and as a bonus, even took a moment to give my sons a fun little lesson! How cool is that? If you need a piano tuner who is skilled, fast, friendly, and goes above and beyond, Leon is YOUR guy. 10/10 -- could not recommend him more highly!

I have a 1988 Yamaha Upright Piano and have played since I was 5 years old. It was a gift from my…read moreFather (who sadly passed away in 2005). I had not gotten it tuned since then and it was beginning to sound dull in both frequency and pitch. Leon took my call in the morning, scheduled same-day service and showed up promptly (15 minutes prior to his estimated 2 PM arrival time) at 1:45PM. Astute, talented, distinguished Gentleman with great conversational skills, tremendous and effortless ability, and an accomplished, respected, renowned pianist and professional tuner. Very reasonable per hour pricing. I was intrigued by the speed and efficiency of his technique as he patiently tuned each key with accuracy and precision in just under 90 minutes. I highly recommend him to anyone looking for a professional piano tuner.

I have used Uriel before - he does magnificent work -- worthy the wait time to get the finished…read moreproduct. Well worth the price.

From the owner: For decades, master craftsman and piano restoration specialists at Uriel's Piano have amazed piano…read moreowners and dealers with their superior artistry, attention to detail, and professional customer service. Like great artists working in oil or paints, Uriel's Piano relishes working on the world's finest pianos. The fine carpenters and expert woodworkers at Uriel's Piano view all pianos that enter their facility as valuable instruments or heirlooms and consider it a privileged challenge to work on them.

After spending its youth facing the harsh winters of Chicago, my piano had arrived intact in…read moreDallas, sans her technician (she prefers the cold I guess). She passed along Dan Reed's name from a friend of hers in the community, and I could not be more grateful. On his first visit, among other things including a thorough vacuuming to remove moving dust, Dan astutely noticed that one of the hinge pins was not installed properly by the movers and narrowly avoided my piano's untimely death (!) Dan is veteran piano technician, an absolute wealth of knowledge and expertise, and is responsible for maintaining many fine pianos in the DFW area, from restaurants, to jazz clubs, to churches, to museums. After his deft maintenance and voicing, my piano has NEVER sounded better... he makes the piano easier to play, evening out how the hammers strike the strings as well as the tone, removing obstacles as the musician. It made me fall in love all over again. In addition to being a master of his craft, I've gotten to know him a bit over the last few visits and he is a genuinely kind and compassionate human being.

Dan came right on time, listened to my concerns and made everything better in an hour! Knowing that…read morehe has been in the business for 40 years, it was a real delight hearing him saying good things about my new piano. He also gave me some pro tips about how to keep the piano in good shape. Definitely will be calling him for my next tuning!

TL;DR: Paid $1,450 for piano repairs, got ghosted for nearly two months, and only got my piano back…read moreafter involving the police. I'm writing this review to warn others about a deeply troubling experience with Brandon Lewis, owner of Perfect Pitch Piano. After years of routine piano tuning without issue, I hired Brandon in April 2025 to refurbish the keyboard action of our Boston Grand Piano. He quoted $1,450 for the job, took the keyboard to his workshop, and accepted a deposit. Brandon picked up the piano action on May 12, 2025, and promised to return it by May 16. What followed was a string of missed appointments, broken promises, and excuses ranging from medical issues to weather delays. Despite paying the full balance, the refurbished keyboard was never returned. Communication became sporadic and evasive, and attempts to resolve the issue were met with silence or further delays. After weeks of trying to recover the keyboard, I had no choice but to file a police report. In researching Brandon further, I discovered multiple prior reviews from other customers describing similar fraudulent behavior. I strongly recommend reviewing recent feedback from other clients on his Yelp page, where similar complaints--including one involving a Steinway piano action--suggest a troubling pattern, not an isolated incident. The detective assigned to the case attempted to contact Brandon multiple times using all the phone numbers on file, but received no response. It wasn't until the detective left a message stating that charges would be pressed and an arrest warrant issued that Brandon finally returned the call. After much back and forth, Brandon agreed to return the piano action. He claimed he had been hospitalized, that his phone was stolen, and that Apple took an extended time to restore his credentials--hence his lack of communication. Ultimately, Brandon returned the piano action on July 7, 2025--nearly two months after the original promised delivery date. Please do your due diligence and consider alternative providers. What began as a routine service turned into a time consuming and frustrating ordeal.

I do not recommend Brandon. He came to me when I was looking for piano tuner on Dec. 2025, I…read morehad already booked one with another technician for the next day which was Christmas Eve for $185 but then timing was not working out well and he said he could come that day at 5 p.m. I agreed to that time. When I asked his price, He did not give me a price over the phone. Instead, hearing my player piano play over the phone while we talked, he said, "It sounds like you might need a bigger service - that would be for $385." I didn't agree with that diagnosis but I allowed him to come for that price to get my tuning done .- knowing he was $200 over the average price. The only price he quoted to me was the $385 without mentioning any other service.He came , sat down and did his thing without any commentary about my piano. After two hours he was finished and I I gave him my card for payment. However, he appears to be frustrated that the card did not process quickly and he left with my understanding that a receipt. would come in shortly which didn't happen. When I got my credit card statement, I saw he had charged me $709. without giving me a receipt at the time - saying his phone was too slow at processing it and he left. I protested the charge with Citi but he fought it with a bogus invoice or receipt that had my name at the top that he sent as his document, But... it had never been presented to me. He had never given that information to me. or explained anything about my piano. He just did his thing and took my card for payment but never showed me a balance because he said he couldn't get it finalized. I never got an invoice or receipt. This copy from Citi was the first I had seen of his prices - he had only quoted oe price to me verbally and I accepted that as his only price to come oit. I never agreed to a bigger service but maybe he didn't want to undertand that. I did accept the amount of $385 as it was the only price he had given me for my service. That was my complaint and the issue of my case. He then made up a bogus document that looked ;ike a receipt with my name at the top showing his charges and sent it to Citi. - forms documentation but it never was sent to me. The was the complaint. I never authorized the" bigger service" and never wanted or requested anything but a simple tuning. and he never made any comments as I expected about my piano. when he just did his own thing at the piano, About a week after he left., it was noticed that the tuning was not in tune. I reported it to him and he said sometimes it can change. I then had another technician come out and check it and they confirmed that it was not in tune. IT WAS NOT IN TUNE. He returned for his flashlight he had forgotten and HE TESTED THE TUNING, and confirmed that it was off. HE DIDN'T HAVE THE MONEY OR SUPPLIES TO FIX IT, SO.. I agreed TO GO WITH HIM AND PAID THE $40 for the supplies he needed to fix it. The issue is that he is unprofessional and untrustworthy. I wanted the amount of the overage he charge reversed. I also felt that he took advantage of me - an 80 year old woman - to upsell me on a service that I did not understand and he never tried to explain to me or demonstrate a need for. Yet he charged my card for three services - one that was never mentioned, which totaled $324.00 over and above the amount I had authorized to be charged. He was angry when I disputed the $324 extra charge and threatened me because of it .

Thomas did a great job! Fast and thorough. Great suggestions for how to make my old treasured piano…read moresound even better.

Thomas Woods with DFW Piano Tuning is wonderful. The work that he does is excellent. He is…read morefriendly, knowledgeable and seems to love what he does. He writes notes for himself each time he tunes my piano so that he know exactly what has been done and when to be able to compare year to year. He has given me a heads-up that we might need to expect to do a more in-depth tuning in x-number of years should we forget to tune regularly. SO, I got on his schedule for an annual tuning so I don't even have to enter a reminder on my Outlook! My favorite part of his visit is at the end of his tuning he plays my piano in a way that I cannot, with breadth and depth, highs and lows. It's the way my piano deserves to be played but sadly, isn't (by me anyway - LOL). DFW Piano Tuning's value is incredible. The cost of Thomas' tunings should really be higher (but let's not share that! ;-)). Oh...and being able to schedule on his website is also super convenient and efficient.

Really great experience with this company and Holt! He was so helpful and knowledgeable. Also, very…read morereliable and quick to respond! Thank you for all your help!

I received a referral to Holt (by name and phone number) by a Reddit user who knew a number of…read moretechs through Steinway Hall in Dallas. A Google search resulted in the company's website, which clearly states in-home services of piano tuning. The website looks professional, I can see the company is relatively close to my location, and I'm looking for someone who has comprehensive knowledge. I texted the number, stating I'd like to schedule a piano tuning, and gave my location. The reply I received was ... unexpected. While polite, the text said "...we don't offer in-home piano tuning at the moment." The end. I'm flabbergasted. I can see here on their Yelp profile that they are not highlighting piano tuning as a primary service, but the text left me with my mouth hanging open. Why aren't they tuning pianos in-home "at the moment?" I expect a professional to reply that they're not conducting in-home tunings right now due to other bookings for their tech (or another reason, even if a cover for the real reason), refer me to a tuner they esteem, and "please check back with us for your next piano service needs." This would earn a second chance from me and probably a referral, even without service. Now, I'm scratching my head wondering whether they've got their customer service together enough to be someone I want to hire for any piano service. I didn't bother asking any questions or ask for a referral. They did not seem interested in helping.

Bill came to our home in February to tune our piano, which had not been tuned in years. I gave my…read morewife piano lessons for Christmas and the piano was so out-of-tune she could not practice. Bill was on-time, very professional, patient and tremendously qualified. We will use his services again! I just had one last recollection: Bill arrived in his coat and tie, well groomed and mannerly. Professionalism like his is seldom seen in these times. Frank Wright Dallas, TX

Our school uses Bill to tune our pianos since its inception. We have always been pleased with our…read moreservice.