I went in to ask about pricing for a specific sized unit and the woman behind the desk spoke to me…read morelike I was an absolute idiot. I wish I had got her name. They're cheap but they must underpay their employees or something because she was very rude to me. I'm definitely taking my business elsewhere.

EVERYTHING! My daughter came home raving about their stellar service! She was quite impressed with…read moreboth representatives with whom she came in contact. Her experience began with great customer service over the phone, with all agreements made promptly fulfilled. She was impressed by Crystal, who was extremely accommodating, helpful, and kind. My daughter was traveling all the way from Cypress to Alvin, and Crystal made sure that she was well taken care of, alleviating any stress typically associated with a big move like that. We HIGHLY RECOMMEND CY-FAIR STORAGE!

The storage area was very clean and well-kept. We got the storage on a special rate that stayed for…read morethe remainder of the time so, so the price was great. We never had any problems here. There's a restroom in the hallways, a dumpster in the back if you need to discard old boxes etc, and the people never bothered us at all. We did have one issue: they assigned us a unit that was already in use. It was the weekend, so we had to pick an open locker and just put our lock on it. They corrected the mistake on Monday, reassigning us the locker we'd used.

I'd made some last minute decisions about moving and Katie the owner worked with me to get me a…read morestorage unit as quickly as possible even though it was on her off day, it really helped a lot and was much appreciated

Very helpful and friendly staff, ready to please. 24 access , very secure and clean. Very pleased.read more

Lake Houston Rv and Boat Storage has been reliable and stress free for me. Access is easy, the lot…read morestays clean, and I've never had any issues with security. Shoutout to Lola, she's been super helpful anytime I needed something or had a question. Good people make a big difference.

PRICE GOUGING AND RENTAL INCREASES ON AVERAGE EVERY 6MOS!…read moreOnly use this facility if you don't plan on staying for more than 5-6mos. I've had my unit for a little over a year and a half and every 6mos or so they increase the rent 10-13% with no regard to your situation. This last time was 5mos. Another warning sign is I've talked to at least 3 different property managers in that time so the turnover in staff must be pretty high. BEWARE - If you have an after hours emergency or situation, you're out of luck. As a matter of fact, when I moved my things from CA, I had a truck coming after hours the next day, and the person who signed my lease forgot to give me the code to the exterior door to get into the building where my unit was located. I called the office frantic for help and no one called me back. Luckily there was a woman leaving so I flagged her down and she was able to give me the code. If she hadn't been there the truck drivers were going to have to come back the next day and charge me $600 for having to stay overnight. When I returned the next day, I was told by the then manager they aren't allowed to and don't have access to the voice mail to return after hours calls. She was very apologetic and sincere but also unhappy with how the place was being run. Haven't seen her since. Shortly after I was laid off from my job due to COVID, I received an increase letter so I called to see if they could help out by delaying the increase. I spoke to Ashley Stubbs who was very sympathetic, but said it would be up to her manager, Brandon McBride, who she would send an email to asking for a pause on my increase. Of course, I never heard back. Ashley even suggested some customers pay a few months in advance which seems to delay the increases. So, I just got laid off and I'm asking to stop my increases, and you suggest I pay more and in advance of when the payments are due? What kind of company does this to its loyal paying customers during a pandemic? Not a good one. I have been a customer who pays every month on time and to get an increase every 4-8 mo for an area, well it's not The Woodlands, is absolutely price gouging. I started out at $109, 7 mos later it went to $119, 8mos later it was $131 and yesterday got an increase letter from yet another property manager Gigi Pastor, moving me to $151, a 13% increase 5 MONTHS since the last increase. I can't imagine the price of the property, operating costs and running this facility requires such an increase especially when there's nothing special about their supposed customer service. Public Storage at least signs a 1yr lease and this appears to be a month to month with random increases whenever they decide from computer generated form letters stating they need to make a "modest" increase. Seems like I'm on a countdown to an increase every 3-4 mos after the latest one goes into effect 8/1. Choose wisely. I wish I had gone with one of the bigger companies so I wouldn't be randomly nickeled and dimed every 6mos or so for nothing but sheer greed.

Reba is amazing. She is so understanding and helpful. She reminded me that there is always hope in…read morerough situations. Thank you so much for keeping my belongings safe and for the excellent customer service. I highly recommend storing your belongings here!

The place is very clean, professional and secured! The staff(Glen)was awesome, very friendly and…read moreknowledgeable about the facility and the area! Treated me like an old friend. You don't find that much today! Customer service here was great! I felt very comfortable renting a storage unit and trusting my belongings with them! The unit I found was very affordable compared to other places near by! Much cheaper for the peace of mind I will get knowing the level of care and security they have protecting my belongings! Thank you Glen for your help! I am glad, I am back inTexas !

We stored our RV here for a bit. The owners made space for us, when we needed it. We had a guy at…read morechurch who lost his apartment and we lent him our RV for 6 months. They were very understanding and compassionate. Pricing is very fair. You can park your RV anywhere. Giving your money to good people is harder to find. Stop looking. Store your vehicle here.

Great place to park my boat! Close to my house and I45. Reasonably priced and moves in the same day.read more

I returned a vehicle after putting a little over 6 gallons in it. It was after hours and I dropped…read morethe key off in the box. 2 days later, I get billed $56 additionally on top of my rental fee. I called this them and told them I am being overcharged and a lady picked up and told me I'd have to call uhaul's 800 number. Makes no sense to report it to uhaul when you are the one I am having the dispute with. I called uhaul. Uhaul is saying that storage 290 was claiming I returned the gas tank on 1/4 but received it almost full. That is literally impossible as I used 90 miles and the odometer shows that. But they're claiming I used that much gas. The uhual lady confirmed their vehicle is about 15 mpg; which adds up to exactly how much gas I put back in the vehicle. I told the lady, how can I use about 150 miles worth of gas in 90 miles? Even when I filled the tank, it wasn't even half way. The uhaul customer agent saw what I was saying made sense. Take a guess what uhaul did? You guessed it; they called 290 storage. The exact same thing I was trying to do in the 1st place. She got off the phone with storage 290 and said the lady kept saying she double checks everything. That doesn't answer the question as to how the odometer shows I used 90 miles but the gas their claiming was used is about 150 miles.So uhaul is now transferring this to their district manager to investigate. I will update my status. Long story short... don' use this place. They tried to overcharge me $56. I will report them to the BBB if I don't hear back soon. Update: Literally, 30 minutes after this review was posted, the owner emailed me and told me she would look into my concerns. About 15 minutes after I got that email, a district manager got a hold of me and did refund me the $56. In talking with him , he did admit that based on the miles I drove the needle shouldn't have moved more than 1/4. I am changing my rating from a 1 star to a 3 star. I can't give it higher than a 3 star based on what occurred but I will give credit to the owner. She was swift in responding and very professional to me and uhaul did correct the mistake.

Its clean and roomy for our travel trailer. Cindy was so helpful to help us get the storage unit…read morethat we need. Prices are reasonable and the rates were clearly explained. And in a great location.

I recently used Jonah's to move my mom. We had used them 4 years ago and were satisfied so I called…read morethem again. Andre and Antonio were our movers. They were on time, polite, very efficient, careful and fast. I enjoyed working with the two of them. The move went smoother than I expected because of their professionalism and efficiency. They moved my mom's piano, which is her prized possession

Excellent service and a great price! Used care and polite associates. Everything went smooth and as…read moreexpected. Thank You !